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Rated 4.4 out of 5 by 299 reviewers.
Rated 5.0 out of 5.0 by Felt at home I have enjoyed my stay thoroughly at Holiday Inn Express, Glasgow City Centre, Riverside. Staff were helpful and pleasing. Though I was new to city,i felt at home. Rooms were clean and well maintained. Will definitely recommend to friends and family. 23 November 2013
Rated 4.0 out of 5.0 by Good stay Stayed here for one night, hotel is well located for city centre so is good on foot. If you have a car then you need to pay for car parking (although you can get a hotel discount rate which seems decent value), or you can get parked nearby on street for free overnight. Nice quick check in and was allocated a room at the back (quiet). Room itself was as expected for an Express and seemed well maintained and was clean, only comment was the high windows which seem a bit odd. IHG status was recognised which is always a nice perk however small it may be. Breakfast area was a decent size although a coach party was in at the time. In summary it was a decent stay and represents good value for money. 22 November 2013
Rated 5.0 out of 5.0 by Good location and very frienfly personnel Good location, city center on walking distance. Good breakfast. 20 November 2013
Rated 5.0 out of 5.0 by Great location and value The location is central. Staff are exceptionally friendly. The breakfast is complementary and good. Rooms are as you would expect - clean with the usual amenities. All in all this is superb value for money and we would certainly stay again 20 November 2013
Rated 5.0 out of 5.0 by Slept like a log! Fast check-in, the staff were friendly and helpful (nice to see the reception staff raising money for Children In Need). Room was quiet and the bed was very comfortable. 19 November 2013
Rated 5.0 out of 5.0 by Good value with very friendly, helpful staff Stayed for 3 nights on mini break. Enjoyed our stay at the Riverside hotel. Only quibble was the air con unit in the room which we could not switch off completely and the thing kept coming on during the night. Otherwise very good room and facilities. Breakfast good. 19 November 2013
Rated 4.0 out of 5.0 by friendly personel What a friendly hotel. Good breackfast, alwaus enough available. Good location, you can reached a lot of places by walking. Good Good. 19 November 2013
Rated 4.0 out of 5.0 by Great for city centre shopping. Very handy for St Enoch Centre Shopping, Merchant City Bars and Restaurants and quick access to city centre. 13 November 2013
Rated 4.0 out of 5.0 by concert night we stayed here on 7/11/13 after a concert at the hydro , staff were friendly and helpful, room was clean and tidy , breakfast was good but the sausages are horrible, however we had a small problem with drunks wakening us up at 3 am, however the management dealt with it to our satisfaction 12 November 2013
Rated 4.0 out of 5.0 by Room very comfortable and clean The staff, without exception were all friendly and helpful. We stayed two nights, with three days in between and they recognised us on our return. The hotel was clean, the room was clean and the bed was very comfortable. The shower was good and I liked that you could take it off the wall to rinse yourself thoroughly, some lodges have static showers. Altogether a very pleasant experience, thank you 11 November 2013
Rated 4.0 out of 5.0 by Excellent hotel & Excellent customer service The hotel is in an excellent city centre location with very friendly, efficient staff. I stay at many Holiday Inn Express hotels and found the staff at this location amongst the best for customer service I have come across - nothing seemed to be too much trouble - well done! Breakfast service was friendly and excellent with enough staff to ensure nothing ran out - again, sometimes an issue at some locations but not this one. The only negative aspect of my stay was the road noise from outside which obviously is out of the control of the hotel. Being located next to traffic lights doesn't help. However, I am a light sleeper and, despite the noise of traffic, I still managed to get a reasonable sleep when traffic was light. I would certainly stay at this hotel again for its customer service and city centre location. 09 November 2013
Rated 5.0 out of 5.0 by Great hotel Nice hotel, near the city centre. Comfortable and clean room with a large bathroom. 04 November 2013
Rated 5.0 out of 5.0 by Commfortable and quite room, and first-class staff. The room was comfortable and quiet, if draughty! Every member of staff that I interacted with was friendly, attentive and generally superb. They could not have been more welcoming or more helpful. 03 November 2013
Rated 5.0 out of 5.0 by Great service Thanks again everyone @ HI Riverside for a relaxing, well looked after stay... 29 October 2013
Rated 5.0 out of 5.0 by Fantastic and friendly staff Thank you again for a lovely stay.. many thanks to all staff who were friendly and helpful with everything.. even helping me find messages on my own phone..looking forward to our next visit. 27 October 2013
Rated 4.0 out of 5.0 by very helpful staff The staff was amazing. Answered all our tourist type questions. The hotel was average. Nice and clean. Great location. Would recommend. 27 October 2013
Rated 4.0 out of 5.0 by I had a good stay at the Holiday inn express The staff were very friendly here and our room was immaculately clean. The only complaint I would make is that the room was very cold I think because of a draught in the window. Apart from that it was a very enjoyable stay. 24 October 2013
Rated 4.0 out of 5.0 by what it says on the tin Friendly check in. Best to request a room allocation before arrival, particularly if prepaid. Rooms at back of hotel are quiet. Comfortable beds. Decor let down by the flaking paint in parts and curtains a little faded but for short stays is fine.Free wifi now. Breakfast was a better experience this time; food warmers function better, less of a rugby scrum effect with people milling around, Good riverside location so easy to walk to Merchant City and other central parts. 23 October 2013
Rated 4.0 out of 5.0 by Welcoming and, well, spot on! It was the sort of grim that only Glasgow could deliver... dark, windswept, rain washed buildings sheltering those of us unfortunate enough to be outside, but simply swapping morale for warmth. It was bleak. Then, as survivors of the apocalypse might, we dragged ourselves into reception. It was perfect from that point on. All was done to make us feel much better, not just the veneer ways of usual receptions, but a genuine effort to make you feel welcome and most special. Ice makers. Proper a/c. A good night's sleep. Let down a touch by breakfast, but, by which time, we were refreshed. Perfect. 22 October 2013
Rated 4.0 out of 5.0 by Business Trip To be totally honest, I booked this hotel on the internet by mistake of another one the other end of the Clyde River... Was not my normal type of place to stay in, without a restaurant or bath etc however the staff where very friendly and helpful and the hotel was nice and clean to stay in, even though Croatia where playing Scotland no more than a couple of miles away in the world cup and so the hotel was full of Croatian supporters and Japanese tourists.. Nice hotel, great Italian restaurant and pub just next door and loved the Wi-Fi in the hotel being free. Only down side is the limited amount of choice for hot food at breakfast... 21 October 2013
Rated 5.0 out of 5.0 by Great experience at affirdable price Great, central location with very good service! You get a lot of value for Your money. I highly recommend this property. More variation of the breakfast would make this a top hotel! 20 October 2013
Rated 5.0 out of 5.0 by Great sleep over weekend We came there because we went to Inverkip for Boat Show. We slept at Holiday Inn Express for 2 nights. I felt like more comfortable when I woke up in the morning! Blanket was so warm! 17 October 2013
Rated 4.0 out of 5.0 by Clean, central and friendly The staff were incredible, they went out of their way to help and to make our stay easy. The location is a little tricky but so easy to get all the best shopping. Breakfast is generous and filing. The beds comfy. My only negative comment is that the family room is a little bit of a squeeze with two beds in it. Overall a good experience. 16 October 2013
Rated 4.0 out of 5.0 by Very convenient and good standard We stayed for three nights as part of a package tour. The room was comfortable with all facilities and good power shower. Breakfast servery area was cramped, and hot food choice limited. Everything provided was fresh and tasty, though. The room aircon unit played up on the last night, but special mention to Grace who got it turned off and provided an extra electric heater to make us cosy. She also worked so hard at breakfast the following morning and always smiled - a credit to the hotel. Nicely situated close to the river walk and city centre. All in all, I would recommend for a short break. 08 October 2013
Rated 5.0 out of 5.0 by Clean & Modern Linens, bathroom and sheets were clean. Staff showed us on a map all the sites to see in Glasgow. 05 October 2013
Rated 5.0 out of 5.0 by Confortable and pet friendly Everything correct, I just spend a night mi girlfriend my dog and I. 04 October 2013
Rated 4.0 out of 5.0 by Dog friendly and excellent breakfast We took advantage of a free night through our Priority rewards visa card. We arrived at 12 noon and after less than 5 minutes at reception were on our way up to the room. As gold elite customers we also had a voucher for 1 free drink at the bar. The room was a standard double but had an extra sofa bed which was great to sit on. It had the usual excellent power shower and as we were on the 3rd floor it was pretty quiet. Plenty of room for the dog to wander round and air con if it gets too hot. The staff were very nice and friendly and the free breakfast was excellent. Plenty of choice of both hot and cold food much better than the old continentals you got. We would definitely recommend this hotel and look forward to staying again. 02 October 2013
Rated 5.0 out of 5.0 by Great receptionists and service. During my 50 plus years of extensive travelling I have never met two amicable, helpful receptionists as Laura and Agnes. The comfortable and clean room makes this hotel to recommend when visiting Glasgow. Sincerely. . 27 September 2013
Rated 5.0 out of 5.0 Excellent Staff and comfortable rooms From the moment we walked in received excellent service from very welcoming staff. Rooms were clean and the beds were very comfortable. Breakfast was a very relaxed affair no sense of being rushed and could take time to enjoy a great cooked breakfast. Hotel in great location for shops and transport links and by booking in advance with hotel itself got a very good rate. Had free wifi throughout hotel and a courtesy paper. Will certainly stay at this hotel again. Highly Recommend it. Thanks to all the staff who made our stay enjoyable and were great with my young grandchildren. 25 September 2013
Rated 4.0 out of 5.0 by Convenient and Comfortable We booked at the last minute and having never been to Glasgow before we wanted to stay somewhere relatively central. Holiday Inns tend to tick all the boxes, for comfort, convenience, service and easy. This was no exception. The location was ideal for central Glasgow and the employees when we had to speak to them were pleasant and helpful. Room was clean and breakfast was good. 22 September 2013
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