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Rated 4.4 out of 5 by 313 reviewers.
Rated 5.0 out of 5.0 by Great for Glasgow fantastic location right on the the riverside and on the edge of Merchant City! Very helpful staff, wonderfully warm and after the recent tragic events at 'The Clutha Bar' it would have been understandable had they been less enthusiastic, a great credit not only to Holiday Inn but also to the wonderful city of Glasgow. will definitely be back. 14 December 2013
Rated 5.0 out of 5.0 by Very clean and comfortable. Friendly, helpful staff From booking online to checking out excellent service. (If only our banks were the same!) Staff very friendly and polite. Well done! 14 December 2013
Rated 4.0 out of 5.0 by Magnificent Staff My sister and I stayed at the Holiday Inn on the weekend of the dreadful Clutha Helicopter accident. The staff at the hotel could not have done more for their clientele and for the Rescue Workers. They were professional and kind beyond words. Thanks to everyone 13 December 2013
Rated 5.0 out of 5.0 by Great leisure stay. Could not fault hotel, all areas clean and tidy and maintained at a comfortable temperature. I was made to feel welcome by all staff who were polite and pleasant at all times. 12 December 2013
Rated 5.0 out of 5.0 by Best hotel and ideal place to stay The nicest hotel you could ever stay in and great atmosphere 09 December 2013
Rated 5.0 out of 5.0 by Great hotel Excellent central location, superb breakfast and very friendly and helpful staff made our stay enjoyable. 07 December 2013
Rated 5.0 out of 5.0 by Excellent staff, great breakfast I love this hotel, its my 4th or 5th time there and I'm hoping for many more overnights there. The wee breakfast is excellent and the staff are great. Margaret is lovely, she cleared our table on Monday morning and was really pleasant to us. Look forward to seeing you all again 06 December 2013
Rated 4.0 out of 5.0 Life goes on here despite the heartache. Booked this a month ago to plan around a night out in city centre with shopping planned the day after. Hotel staff very nice & helpful, room very clean & comfortable. We didn't eat in hotel so cant comment, but would definitely recommend a stay here. The only blip was the awful tragedy situated next to the hotel, but I must say the staff handled it magnificently, despite a lot of hassle from the national media. It is a great location for a stay, so look out for a good deal, you'll be sure to get one. I certainly will be coming back. 05 December 2013
Rated 4.0 out of 5.0 by Excellent Had a great one night stay here. Staff were great considering there had been a terrible accident and the hotel offered its services to the emergency services and those in need. Hotel busy with police and media as well as the Olympic cycling development squad but all staff were entirely professional. They also allowed us to exit the back of the hotel when there was a massive amount of media outside the front. well done all at this hotel. Will be back. 05 December 2013
Rated 5.0 out of 5.0 by Staff were so professional !!!!! Our visit was at the time of the tragic helicopter crash across the road from hotel . The staff were so professional at this terrible time. They were so helpful to both there customers and the emergency services that were using the hotel for there breaks and meeting rooms. Never once could we fault the hotel. We will use the hotel again for staying in Glasgow. 05 December 2013
Rated 5.0 out of 5.0 by pleasant experience Great location, comfortable room with great facilities. Staff were very friendly and helpful and had a good local knowledge of the area. This is my second time in this hotel and i would recommend it 28 November 2013
Rated 5.0 out of 5.0 by Great for the money Great for the money, fab location!!! Great free breakfast. 28 November 2013
Rated 5.0 out of 5.0 Perfect location great service Arrived in Glasgow on an early train, went to drop off our bags at the hotel and was given 3 of our 4 rooms that were book,great start!! Within easy reach of the commonwealth arena and after a shower and a change we were within walking distance of the city centre. Staff were very helpful and nothing seemed too much bother. Breakfast was just enough for a quick bite to eat before heading off. Was here last year and will probably be again nex year. 28 November 2013
Rated 5.0 out of 5.0 by A comfortable corner My wife and I have stayed at this location on several occasions. This hotel is situated in a very strategic part of Glasgow city centre. We have always found the staff most helpful and on this occasion were quickly given a change of room when a fault developed in the hot water system. Another very satisfying experience! 27 November 2013
Rated 5.0 out of 5.0 by Felt at home I have enjoyed my stay thoroughly at Holiday Inn Express, Glasgow City Centre, Riverside. Staff were helpful and pleasing. Though I was new to city,i felt at home. Rooms were clean and well maintained. Will definitely recommend to friends and family. 23 November 2013
Rated 4.0 out of 5.0 by Good stay Stayed here for one night, hotel is well located for city centre so is good on foot. If you have a car then you need to pay for car parking (although you can get a hotel discount rate which seems decent value), or you can get parked nearby on street for free overnight. Nice quick check in and was allocated a room at the back (quiet). Room itself was as expected for an Express and seemed well maintained and was clean, only comment was the high windows which seem a bit odd. IHG status was recognised which is always a nice perk however small it may be. Breakfast area was a decent size although a coach party was in at the time. In summary it was a decent stay and represents good value for money. 22 November 2013
Rated 5.0 out of 5.0 by Good location and very frienfly personnel Good location, city center on walking distance. Good breakfast. 20 November 2013
Rated 5.0 out of 5.0 by Great location and value The location is central. Staff are exceptionally friendly. The breakfast is complementary and good. Rooms are as you would expect - clean with the usual amenities. All in all this is superb value for money and we would certainly stay again 20 November 2013
Rated 5.0 out of 5.0 by Slept like a log! Fast check-in, the staff were friendly and helpful (nice to see the reception staff raising money for Children In Need). Room was quiet and the bed was very comfortable. 19 November 2013
Rated 5.0 out of 5.0 by Good value with very friendly, helpful staff Stayed for 3 nights on mini break. Enjoyed our stay at the Riverside hotel. Only quibble was the air con unit in the room which we could not switch off completely and the thing kept coming on during the night. Otherwise very good room and facilities. Breakfast good. 19 November 2013
Rated 4.0 out of 5.0 by friendly personel What a friendly hotel. Good breackfast, alwaus enough available. Good location, you can reached a lot of places by walking. Good Good. 19 November 2013
Rated 4.0 out of 5.0 by Great for city centre shopping. Very handy for St Enoch Centre Shopping, Merchant City Bars and Restaurants and quick access to city centre. 13 November 2013
Rated 4.0 out of 5.0 by concert night we stayed here on 7/11/13 after a concert at the hydro , staff were friendly and helpful, room was clean and tidy , breakfast was good but the sausages are horrible, however we had a small problem with drunks wakening us up at 3 am, however the management dealt with it to our satisfaction 12 November 2013
Rated 4.0 out of 5.0 by Room very comfortable and clean The staff, without exception were all friendly and helpful. We stayed two nights, with three days in between and they recognised us on our return. The hotel was clean, the room was clean and the bed was very comfortable. The shower was good and I liked that you could take it off the wall to rinse yourself thoroughly, some lodges have static showers. Altogether a very pleasant experience, thank you 11 November 2013
Rated 4.0 out of 5.0 by Excellent hotel & Excellent customer service The hotel is in an excellent city centre location with very friendly, efficient staff. I stay at many Holiday Inn Express hotels and found the staff at this location amongst the best for customer service I have come across - nothing seemed to be too much trouble - well done! Breakfast service was friendly and excellent with enough staff to ensure nothing ran out - again, sometimes an issue at some locations but not this one. The only negative aspect of my stay was the road noise from outside which obviously is out of the control of the hotel. Being located next to traffic lights doesn't help. However, I am a light sleeper and, despite the noise of traffic, I still managed to get a reasonable sleep when traffic was light. I would certainly stay at this hotel again for its customer service and city centre location. 09 November 2013
Rated 5.0 out of 5.0 by Great hotel Nice hotel, near the city centre. Comfortable and clean room with a large bathroom. 04 November 2013
Rated 5.0 out of 5.0 by Commfortable and quite room, and first-class staff. The room was comfortable and quiet, if draughty! Every member of staff that I interacted with was friendly, attentive and generally superb. They could not have been more welcoming or more helpful. 03 November 2013
Rated 5.0 out of 5.0 by Great service Thanks again everyone @ HI Riverside for a relaxing, well looked after stay... 29 October 2013
Rated 5.0 out of 5.0 by Fantastic and friendly staff Thank you again for a lovely stay.. many thanks to all staff who were friendly and helpful with everything.. even helping me find messages on my own phone..looking forward to our next visit. 27 October 2013
Rated 4.0 out of 5.0 by very helpful staff The staff was amazing. Answered all our tourist type questions. The hotel was average. Nice and clean. Great location. Would recommend. 27 October 2013
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