Rated 4.2 out of 5 by 135
Rated 5.0 out of 5.0 by Dessert123 Always brilliant, you get everything just perfect
The staff are so helpful, you always feel at home
Nothing is to much trouble. The choice at breakfast time
27 February 2014
Rated 4.0 out of 5.0 by Sonny57 Holiday Inn Express Greenock
Perfect location for business trip to Greenock. Rooms clean, warm and comfortable. Staff excellent, friendly and helpful. Bar/ Restaurant area pretty sparse and breakfast only average but overall good experience
26 January 2014
Rated 4.0 out of 5.0 by ang62 relaxed friendly staff
Staff brilliant same friendly manner as previous stay several years ago. bed and televisions need an upgrade, breakfast hot choice is very poor (beans and scrambled eggs on 1st morning and no hot choice left on 2nd) but breakfast is complimentary therefore coffee cereal and toast is still sufficient I suppose. Hotel location ideal for shops and train travel.
18 January 2014
Rated 4.0 out of 5.0 by grimreaper staff great clean room good breakfast peaceful night
arrived 17.00 book in was fast staff on duty very helpful room was clean double glazing so little noise bed comfortable breakfast ample but could have been a bit hotter but would stop there again the T V could do with upgrading.
03 January 2014
Rated 4.0 out of 5.0 by weirgeo GREAT BREAKFAST
SERVICE GOOD AND VALUE FOR MONEY AS USUAL ENJOYED OUR STAY
01 January 2014
Rated 2.0 out of 5.0 by scottymcd Noisy
The reception was fine and the room acceptable. I suggest dampers on the door closers as I was woken both late and early with much door-banging.
My experience at breakfast was such that I had to make representation to staff (in a back room) to refill the hot food area which was bereft of food.
30 December 2013
Rated 5.0 out of 5.0 by valda great service,lovely comfy rooms
very nice and pleasant stay as was my first stay brill
30 November 2013
Rated 4.0 out of 5.0 Away to the hills
Was a family gathering to visit the surrounding hills and do a bit of shopping in Glasgow. The hotel suited our purposes admirably with the cinema and Beacon Art centre close at hand. We had walks along the promenade and treks up the local hills. Glasgow was a pleasant surprise, already geared up for Christmas with bright lights and many offers, much to the womens delight.
If you want to blow the cobwebs away, try Greenock.
20 November 2013
Rated 1.0 out of 5.0 The hotel that time forgot
This hotel is in a poor condition and is in dire need of a makeover by Holiday Inn.
The room itself has an adequate sized bed and en-suite bathroom. However, the TV at the foot of the bed is as deep as it is wide - in 2013 how can a Holiday Inn still be using 20-year old TV's when other less popular brands offer flatscreen TVs that are as 'cheap as chips' nowadays? This is very poor and makes you feel like you are stepping in to an 80's timewarp. Moreover, the first channel that appears when you turn on the TV is a promotion trying to sell you their adult pay-per-view channels. What a wonderful welcome to your stay at Holiday Inn!
Beware - the rooms are nothing like the chic photos shown on the website. I phoned and asked for one of their "new style" rooms an hour before checking in and was told they would try to accommodate our request. However, when we arrived no such rooms were available and we were given a room which could only be described as tired and dismal. The rooms badly need refreshed and are an embarrassment to the hotel.
In today's competitive hospitality industry there are much better alternatives available at the same (or even lower) prices than Holiday Inn Express.
18 November 2013
Rated 1.0 out of 5.0 by Murphy32 Bad
Although i booked a non-smoking room for myself and my business guest, when we arrived we had been given smoking rooms. The young lady at reception tried to offer up solutions but these included opening a window or spraying air freshener.... neither helped and we were not moved to other rooms.
The receptionist job was not made easier by the fact that her colleagues were loud, boorish, unprofessional, throwing things at each other and play fighting in the background
The hotel itself was unclean, run down and very noisy. We were supposed to stay 3 nights, checked out after 1 night and found a hotel in Glasgow.
10 November 2013
Rated 5.0 out of 5.0 by rab60 Very clean
Relaxing experience fast friendly check in, nice comfy bed
room was spotless good size bathroom great shower
disappointed restaurant was closed though but not the end
of the world will be back end of nov.
06 November 2013
Rated 4.0 out of 5.0 by Graham59 Friendly and polite welcome as always.
I'm a regular at this hotel and I've always found the staff very friendly and helpful.
Never had a bad experience yet but have noticed some of the older rooms I've been allocated beginning to look a bit tired.
The free wifi now throughout is a great benefit.
03 November 2013
Rated 4.0 out of 5.0 by Stephanie26 My Stay
I found all staff at the Greenock Holiday Inn Express very helpful.My only complaint was to find a very old fashion T.V in my room with very little channel choice (1-5). I stay in many hotels and expect free-view T.V with a remote that includes a guide. I was also very dissapointed in the hair dryer supplied as it took me nearly 25 mins to dry my hair and had to awkwardly hold a button in the whole time. Luckily I was not in a rush to get ready for a meeting etc, as my hair would not have been dried. I would suggest you bring your own if staying here. The breakfast on the other hand was great and could not have expected more.
30 October 2013
Rated 5.0 out of 5.0 by Andy777 Excellent
I was very pleased with my room at the Holiday Inn Express Greenock,and with the hotel in general,including the generous
breakfast. Fom now on it's Holiday Inn for me!
21 October 2013
Rated 5.0 out of 5.0 by iommi comfortable stay
Overall we were extremely satisfied with the accommodation provided. There possibly could have been perhaps a wider choice of breakfast, but considering how much we paid for the night's stay we couldn't grumble. we would come again !!!
19 October 2013
Rated 5.0 out of 5.0 by Shazametty Very Comfortable Rooms and Friendly Staff
Hotel has been refurbished and has free wifi all over hotel which is great.. We stay in this hotel everytime we go to Greenock and have never had one complaint. Staff very friendly. Would recommend this hotel 100%
18 October 2013
Rated 4.0 out of 5.0 by Bilden good service and good value
nice hotel and convenient for local amenities pubs, restaurants and supermarkets etc, only draw back was bed mattress kept rolling into middle maybe because used to memory foam back home.
16 October 2013
Rated 5.0 out of 5.0 by belle34 Great place to stay
Stayed here whilst visiting family and it was a lovely base from which to explore from.
Very well equipped, clean and friendly hotel, have already recommended it to others!!
13 October 2013
Rated 5.0 out of 5.0 by simmos03 October 2013
Stayed for two nights and was really thrilled with the experience. Great accomodation, very clean and friendly staff. Full english breakfast and ample parking. Will be most definately staying again when next in Grenock. Highly recommend. Hairdryer was your typical hotel style so I would take my own next time and surprised to see a large tv rather than a flat screen but I really am just being picky. Really enjoyed my stay and would recommend to lone female travellers. Felt very safe and secure.
10 October 2013
Rated 5.0 out of 5.0 by Smeegol 4 people and breakfast for £45
You cant even get this value in Starbucks for a coffee and cake for 4, when in Scotland, we will be here!
Did not get my points voucher though , but for £45 I wont complain, good staff, nice place.
08 October 2013
Rated 4.0 out of 5.0 by elocin Short stay in this location.
Our stay was only one night. We felt comfortable and everything we expected of this hotel came up to the mark. We would use this hotel again.
22 September 2013
Rated 5.0 out of 5.0 by Grahame A late arrival
Delayed flight from London meant that our arrival was much later than might have been expected. Nevertheless, our welcome was just as warm and helpful as if we had been at the normal time. The facilities were up to standard that we have come to expect of Holiday Inn Express hotels. Well done all round!
22 September 2013
Rated 1.0 out of 5.0 by heather48 bad experience
Terrible night at this hotel. Very, very loud outside noise, the double glazing was totally ineffective. Complained to the reception staff and they didn't want to know. They didn't seem to acknowledge the complaint and were totally unhelpful. Staff member actually told me the window was probably open (which it wasn't) that's why it was noisy but wouldn't come to the room to check my complaint. If you are stopping here avoid room 212 we will use different hotel next visit to Scotland
21 September 2013
Rated 4.0 out of 5.0 by Bobcc7 Shame about the TV
Perfectly adequate budget hotel, except the room TV fell way short of modern standards.
Only 3Terrestrial channels available, and a few sky ones. On a very old CRT type small screen TV.
Doesn't compare well with a nearby competitor's 42 "plasma with full range of Freeview channels.
11 September 2013
Rated 3.0 out of 5.0 by RobinS Excellent staff, couldn't be more helpful
Easy hotel to find and great parking. Only 25 minutes from Glasgow airport and 20 minutes from Erskine Bridge. Rooms were fine. The Great Room is devoid of atmosphere but the excellent service by the staff, and their "nothing is too much trouble" attitude made the hour I spent there very enjoyable
07 September 2013
Rated 5.0 out of 5.0 by ikg1 service
Good location and excellent service.
Need air- conditioning.
28 August 2013
Rated 5.0 out of 5.0 by Selby31 Staff & Room
Reception & bar staff were very friendly and offered good service.
We had a relaxing drink from the bar, seating was comfortable and the atmosphere very pleasant.
Overall the Hotel was more than adequate for our needs, with the only criticism being the room could have done with air con as it was a rather warm evening/night.
Would definitely use Holiday Inn Express again when in the area.
26 August 2013
Rated 1.0 out of 5.0 by Rob1977 Room
Asked for non smoking and got smoking and boy did it smell. 100 times worse than my parents house when they are both smoking.
Lots of messing around with the booking as well. Overall not a place I want to go again.
21 August 2013
Rated 4.0 out of 5.0 by Elbee112 Perfect for a short overnighter
Room exceeded expectations - smart, modern, clean and spacious. Breakfast included hot and cold options, and was reasonable - and the overall price for the stay was great value. Short walk to central Greenock. Would recommend.
16 August 2013
Rated 5.0 out of 5.0 by helen157 Everything ready
Everything you need - helpful staff, clean accommodation, comfortable bed and easy parking. Ideal stopping off point on Clydeside - and it doesn't break the bank.
15 August 2013