Rated 4.5 out of 5 by 641
Rated 5.0 out of 5.0 by Rodus Good hotel for Yanks in Glasgow
Excellent value business/personal hotel. Convenient to the city center and transportation. The Scots are keen to keep their guests happy and go the extra mile.
July 30, 2015
Rated 5.0 out of 5.0 by ANNE-M GREAT HOTEL AND HANDY FOR CITY CENTRE
WAS VERY HANDY FOR THE CITY CENTRE.
BREAKFAST WAS BUFFET STYLE AND VERY GOOD
COFFEE WAS BEST EVER.
THE ROOM WAS CLEAN AND COMFORTABLE BUT
A BIT NOISY AS WE WERE AT THE BACK OF THE HOTEL
ABOVE THE KITCHEN.
July 29, 2015
Rated 2.0 out of 5.0 by advain1 Customer service to be improved
Stay was OK but staff customer services could have been better. After arrival front desk didn't discussed anything on the welcome drink for gold member. I volunteer requested to have a drink. I have requested room upgrade being part of IHG reward club. First he told there is no policy for any room upgrade !!! when I highlighted my previous experience with same brand hotel then immediately said no room available for upgrade without properly checking on the system. These are all OK but shower and wash basin taps are not working properly. Somehow managed and left message about the problem when I checked out. Not good experience as frequent member. This is second bad experience and need to think to visit again
July 28, 2015