Rated 4.3 out of 5 by 605
Rated 2.0 out of 5.0 by Shahil Double booking issue
Property under refurbishment smell of color was very bad ,could not sleep due to smell
I also manager Kayleigh her behaviour was not very helpful
She has booked two room under my name
However I have booked only one room as usual
When I tried to explain her she starred to argument
This was her fault why she has double booked , but she was asking me who was staying in room number 210
How I know about your hotel who stay where ??
Her attitude let me down
She should inquiry first with her staff ,she should not sought on me ,
Now i will think before I book this hotel
November 26, 2015
Rated 5.0 out of 5.0 by Albi25 Helpful staff
Coordinating a group of people who were stayng for a variety of different days before & after a family wedding could've been a nightmare but the staff at Gloucester south were so helpful & reassuring, it all went like clockwork!
When I requested a sofa bed in a double room be packed up as it was no longer required, I was offered a new room, on the same floor & corridor, which was closer to other party members, so great ( and original room was later allocated to other family members with little person! )
Oldies opted for breakfast in bed - trays available to take food back to room from self service selection.
Gluten free bread available on request for breakfast.
Advice for booking taxis to & from wedding
The only negative comment to make is that building or room renovation work was going on and drilling began at 8:15am on Friday although thankfully, nothing on the Saturday morning, after the wedding the night before!
I would definitely stay again, hopefully with just hubby next time!
November 25, 2015
Rated 5.0 out of 5.0 Excellent Standard of Budget Hotel
This hotel was the first occasion that my wife and I had ever stayed in a Holiday Inn Express. The price we paid for one over night stay (including breakfast) was extremely reasonable.Judging by the number of people present at breakfast the following morning, it must be a popular place to stay in that area. The room we had was very clean and well-cared for and has a large screen television installed. The wi fi system worked well throughout the establishment.
The room does only have a walk-in shower (which works very efficiently) but my wife would have also preferred to have a bath as an alternative. Otherwise, we found everything about our stay very pleasant indeed.
November 25, 2015