Rated 4.3 out of 5 by 647
Rated 4.0 out of 5.0 by PompeyFC123 Comfortable, clean and good service.
The hotel staff and manager were nice and helpful the room itself was warm and comfortable but was spoilt by wallpaper joins which were peeling off and in need of some DIY, one light was hanging down in corner of room and I found room lighting to dark, If I was staying longer would take my own lamp or light for reading book or papers.
If need extra tea or coffee just ask staff, the breakfast selection seemed less quantity and choice on this visit, car parking can get busy due to Bumble Bee restaurant next to hotel, note the hotel is long way from centre of Gloucester, public transport to hotel is very limited,
Overall nice warm, clean budget hotel near M5, all staff were helpful, but the lighting and decor in our room was poor...
February 4, 2016
Rated 4.0 out of 5.0 by GAld Good location and friendly staff
Friendly, clean hotel and decent pub next door. Good nights sleep and really good shower in our bathroom.Have stayed here before and will do so again later this year.
February 3, 2016
Rated 5.0 out of 5.0 by Saffy52 Good night's sleep and great service
We were visiting Gloucester prior to moving to the area. We wanted a hotel that gives value for money, has all mod cons, secure easy parking and wifi - the Holiday Inn Express certainly fitted the bill! Unfortunately, the first room we were shown to had only just been redecorated that day and for some reason the main light fitting had not been put back in place so it was rather dark. On enquiring, the manager immediately found another room for us, helped us there with our luggage and our drinks (needed after a tedious journey up the M5) were on the house for the inconvenience! The staff were lovely, very pleasant and efficient, the room was bright, modern, well decorated and had everything you needed. We didn't try the breakfast (included) as we are not breakfast people but it smelt very nice. Would definitely recommend this hotel.
February 2, 2016
Rated 4.0 out of 5.0 by Caps73 Just the little things
Overall good hotel ....just clean the irons , tired of ironing a shirt and it being marked by 'grubby' irons or ironing boards.
February 1, 2016
Rated 5.0 out of 5.0 by Bethanie Holiday Express Gloucester
Location by the M5 ideal for the busy traveller. Feeling of being secure in the hotel, and receivng excellant customer service and knwoing your rooom will be comfortable and planned for the Business traveller to relax and work in makes life away from home that much better.
January 31, 2016
Rated 5.0 out of 5.0 by beattiebeagle2 No complaints
I recommend this hotel. The only reason I gave a low score to the quality of sleep is that I sleep badly wherever I am. Normal people would, I am sure, have a great night's sleep.
January 27, 2016
Rated 5.0 out of 5.0 by Pauled1 My time
Could do with more ihg rewards hotel options available to me,, would be good to have all facilities as done on reminders that tell us to ask for
January 25, 2016