Rated 4.1 out of 5 by 122
Rated 5.0 out of 5.0 by Gintyslass Great Place to Stay
We arrived after travelling almost 24 hours. Front desk staff were extremely helpful in getting us a beautiful room ASAP. Meanwhile they invited us to have a breakfast - which was really delicious! Hot and plenty to eat. Very nice. They got us taxi's whenever we needed them and they arrived almost instantly. We will definitely choose Holiday Inn Express anytime we travel to Greenock...and we'll tell our friends and family as well. Thanks for making the difference!!
26 September 2014
Rated 4.0 out of 5.0 by scot1881 A better 2 nights
After my "One bad night" experience, the staff went all out to accommodate my next stay. I had a newly refurbished room on the quieter side on the building. All other services were great and restored my faith in the hotel. As long as I get a similar experience next time, I'll keep going back.
20 September 2014
Rated 1.0 out of 5.0 by scot1881 One bad night
I stay at this location a lot and was very disappointed on this occasion. On arrival, It took 15 mins to check in as the systems were down. The room I had was above the front entrance and you could hear and feel the sliding doors open every time. It was over 80f at night in the room and there was no are circulating through the window due to the canopy over the entrance. Food took an hour to be delivered from ordering due to a large bus group being served at the same time.
Apparently there were no other rooms available to change me to and if only I had been advised upon check in that there was a large group eating at 7.30, I would have eaten earlier.
This was all a one off as most of the time, things are great and the staff are really friendly and helpful which is why I would recommend it. Just don't get room 202!!!
20 September 2014