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Rated 4.7 out of 5 by 302 reviewers.
Rated 5.0 out of 5.0 by early check in problem We were told by one person that we could find out about early check in for Aug 15 on the Aug 13 and went i called were told no only could fine our the morning of the 15th . As we were coming from Canada a 4 hour drive we didn't want to travel dressed for the wedding so we felt the only way to ensure not doing this was to book an additional night. We could not get the group rate but the clerk did give us a bit of a discount . Had we known that the early check in was not correct we would have booked 2 nights originally . Please make your staff aware of the early check in for future guests , August 26, 2015
Rated 5.0 out of 5.0 by Beautiful Hotel Beautiful hotel inside and out. The rooms are nicely decorated, comfortable, and clean. The staff was prompt, and friendly. We were in town for a wedding, came back to the hotel at 1:30 am. The hotel and parking lot were well lit, felt safe coming in. Breakfast was very good. Used the express check out, just dropped off key. Would stay again. August 26, 2015
Rated 5.0 out of 5.0 by Good to return We've stayed at this property numerous times over the past year while visiting my late father. Reception and Management have always been very attentive and have gone out of their way to make certain our stay was a great experience! The hotel is very, very clean, breakfast is always plentiful, and the grounds are pristine. August 25, 2015
Rated 5.0 out of 5.0 by Another Great Night No signs out on the main road and the hotel is tucked back away. Friendly staff, quiet, great sleep. Only negative is the tiny fitness room and the prices were steep due to the county fair in town (supply and demand). Overall, it was a great place to stay and I recommend it. August 25, 2015
Rated 5.0 out of 5.0 by nearness to everything of interest great service well prepared with answers to questions comfortable room August 25, 2015
Rated 5.0 out of 5.0 by Would Recommend Late night, no reservation. Gentleman at desk was very helpful. Comfortable beds, great pillows. We only stayed one night, but it was great. Large selection at breakfast. We will be staying at the Hamburg Holiday Inn Express on any future trips through the area. August 21, 2015
Rated 5.0 out of 5.0 by Always a pleasure at Holiday Inn Express We were in town for a convention. The hotel was close to pretty much everything including the city of Buffalo. I have nothing negative to say about this location, the staff was wonderful and the room August 17, 2015
Rated 5.0 out of 5.0 by don't stay anywhere else in Hamburg I am from the area and always try to stay here. In my latest visit (8/15) the hotel was booked my first night and I stayed somewhere else but only for that one night-it was worth it to move to this hotel for the rest of my stay. Aside from large clean room - the internet is great, the business center is great and the great room is a wonderful option. It's nice to have someplace aside from your room to sit and have a coffee, read something or even watch tv. I had a lot of business to take care of and I met with everyone in the great room - and during my time there they had an automatic pancake maker! Boy was that popular - even I broke down and came down from my room for a pancake at 11pm. Coffee, tea, juices are available 24/7 and if there's no hot water just let the front desk know and they will take care of it. The staff is nice and helpful. Twice I to ask the staff for help and I got it immediately. The pool is too small for laps - but it's lovely and indoors so even when you are there in January you can relax in the pool. August 17, 2015
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