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Rated 4.1 out of 5 by 196 reviewers.
Rated 5.0 out of 5.0 by Delightful We checked in rather late, the manager stayed late to check us in. He and all of the staff were more than helpful, they simply couldn't do enough for us, from late night food to recommending places to visit and car parking etc. The room, was spacious and very comfortable. Lovely big comfy bed and tv with lots of channels. Everything was spotlessly clean and in working order. Although located on a main road, we didn't hear any noise and had a really peaceful nights sleep. Breakfast was a little basic. But it was sufficient for our needs. All in all a very good place to stay. I would definately recommend it. 26 August 2014
Rated 4.0 out of 5.0 by Great service, and good balue The staff really made you feel welcome and rememvered me from previous visits. 26 August 2014
Rated 4.0 out of 5.0 by Good stay Stayed here for the one night only. Lovely stay. No complaints 19 August 2014
Rated 5.0 out of 5.0 by En general Pues,fui encantado de todas las comodidades que el hotel nos los facilito y no quiero inventarme mas...Por lo general como no tengo ninguna queja digo yo que se puede entender que fui contentoto y sigo siendolo porque todavia me queda hasta finales de septiembrie de estancia . Pues, muchas gracias por todo.... Aun asi si hay que quejarse de algo, pues, me quejare solo del echo de que en una ocasion el personal del hotel me dijo que seria mejor no hablar por telefono pasando las 10 de la noche porque estoy molestando al vecino,pues, la puerta que separa las habitaciones permite que la voz de uno moleste al vecino....y esto por decir algo porque tampoco fue mucha la que en Espana estos cosas no pasarian, las 10 de la noche no son horas de no poder hablar por telefono en tu habitacion. Pero...tampoco es para tanto. 18 August 2014
Rated 2.0 out of 5.0 by Not a nice holiday inn Not a good welcoming by front of house staff. Room 325 a bit smelly. Carpets stained. Tv and system a bit outdated. Cleaning staff don't acknowledge you when passing as they grab the lifts.Breakfast is just a free for all no staff assigning tables and the poor choice of a hot breakfast. Think the must have ran out of Bacon etc at around 9 on our first morning. Next morning we gave your free breakfast a miss and went elsewhere. 14 August 2014
Rated 5.0 out of 5.0 by great service Excellent, great service and great value for money. 11 August 2014
Rated 3.0 out of 5.0 by Good location and value for money Good location and the rooms were clean. But I had a room with an adjoining door with the next room. There was a lot of noise until late from the neighbours and I could hear everything they said and did which kept me awake. I left the window open at night and was woken by noise early in the morning. There is a main road quite close. 09 August 2014
Rated 5.0 out of 5.0 by A great hotel overall We stayed here for a total of eight nights during the Glasgow 2014 Games. The hotel staff are amongst the best we've ever come across - nothing is too much trouble for them and they are always pleasant, helpful and pro-active in attitude. They all clearly care about the comfort and happiness of their guests. The hotel itself is in a modern building, seven years old but is so well looked after that it could have been built yesterday. Lovely large airy public space, beautifully air-conditioned, a relief during the heat of late July. We just wish that the bedrooms were also air-conditioned, as it could be difficult to sleep in the heat. A small portable fan helped in the daytime when we were actually around. For the rest, everything was great- very good choice at breakfast for an H.I.E and we particularly appreciated the microwave to make porridge. In conclusion for those who read this - book your stay at this hotel with confidence that you will be well looked after. We had a very happy eight nights here. 08 August 2014
Rated 5.0 out of 5.0 by Fantastic Games Going to the Games was a fantastic experience of whichever hotel was a part. Thank you 05 August 2014
Rated 5.0 out of 5.0 by Lovely stay in Hamilton I only stayed one night for a quick stop over after the commonwealth games, but the staff were very warm and welcoming. The hotel was modern, up to date, clean and tidy. There was also a great variety for breakfast! All round a great hotel, thank you Hamilton!! 05 August 2014
Rated 2.0 out of 5.0 by too warm and noisy The fan of toilet should run full time and full speed, because the rooms have no cooling. Leaving windows open will not help much as long as there is no forced air flow at all. Occasionally noise from the parking place. An easy hotel. Felt like pretty new. Free breakfast was missing some items (run out). Parking may be busy, but is free. 31 July 2014
Rated 4.0 out of 5.0 by Friendly service Good place to stay. The staff were friendly and helpful. The price was very good and an ideal location to get to the places we needed to be and to go into Glasgow. I traveled with 3 young teenagers and a larger group of people and we were all accommodated. 21 July 2014
Rated 4.0 out of 5.0 by Overall experience Generally good but attention to detail required by housekeeping. Chair in the room badly stained as was net curtain. Tap unit leaked at its based whe turned on. Tissue dispenser in bathroom emptied during the stay with no replacement provided. Staff enthusiastic and attentive. Breakfast very acceptable, considering it was complimentary and overall, the hotel good value for money. 20 July 2014
Rated 4.0 out of 5.0 by Uncomfortable Bed and a little dated The bed was big enough but colapsed in the middle. The room was OK and had the normal facilities but we both thought that this is a little dated. Eg a CRT television with only a few digital channels. Wifi good and worked. Connected phone. Shower thermostat was not good as occasional bjurst of cold water. (probably needs some adjjustment.) 09 July 2014
Rated 5.0 out of 5.0 by Nice hotel, good base. Very comfortable stay, everything i required. Staff very polite. 03 July 2014
Rated 4.0 out of 5.0 by Great service from friendly staff Stayed one night as competing in a competition locally. Staff couldn't have been more helpful with directions & information about local amenities. Room comfortable & breakfast great. Was woken up at 3.45am by noisy guests returning to their bedrooms but I guess that was not a fault of the hotel, just inconsiderate guests. It did however go quiet quickly & I had no problem getting back to sleep. Would stay again. Good value for money. Recommended for a functional stay, but don't expect luxury. 02 July 2014
Rated 5.0 out of 5.0 by Clean, comfortable and good service. We always enjoy our stay at Hamilton. We have also stayed in Edinburgh, where the standard of service was also very good. 02 July 2014
Rated 5.0 out of 5.0 by Holiday Inn Hamilton Great friendly hotel in a great loaction. Staff and GM really freindly and always welcome you with a smile. 30 June 2014
Rated 5.0 out of 5.0 by Slept in bedroom for three,sofa bed very uncomfortable and low! Sofa bed was lumpy uncomfortable and very low,found it difficult to get up!Because there was three of us needed to keep asking to put extra cup,milk etc,tv needed updating.Bathroom facilities were very good. Breakfast was disappointing no bacon! Bar prices very high. 26 June 2014
Rated 3.0 out of 5.0 Review of the hotel Front desk staff was friendly, especially the female staff, but housekeeping was terrible. We stayed 11 nights and had to ask for towels every day. There were four of us, and the maids would always leave 2-3 towels. Each day we'd ask for more, and were told the situation would be fixed, but it wasn't. Moreover housekeeping didn't vacuum well, and they'd regularly forget to leave soap, tissues and toilet paper. Breakfast was good, with many options including juice, coffee, tea, milk, hot chocolate, eggs, sausage, various breads, cereals, yogurts, and fruit. An assortment of pastries would have been nice or even some variety in the food considering our stay was so long. The hotel is very close to the center of town so we were able to walk to the bus and train station, get groceries, enjoy meals out, visit the local park, and even catch a movie. The rooms don't have fans so it was stuffy and the pull out bed was broken. The queen bed was worn out so my husband and I kept rolling into each other which made sleeping a nightmare. Overall we had a nice stay but had the beds housekeeping been better we would have given the hotel four stars. 25 June 2014
Rated 5.0 out of 5.0 by Good stay Another good stay at a Holiday Inn, with very friendly and helpful staff. 25 June 2014
Rated 4.0 out of 5.0 by Good choice if you dont want to stay in Glasgow Everything about this hotel is exactly as you would expect. Good points: cheap cinema tickets and lots of parking which is free Bad point : the television is rubbish, old and next to no channels Don't let that put you off, its a great excuse to go to the cinema 24 June 2014
Rated 4.0 out of 5.0 by Very helpful staff We've stayed at this hotel a number of times now. The staff are always helpful and friendly, and this time the hotel was very busy - I think completely full - and the staff rushed off their feet, but still they kept up a very good level of service, and always with a smile. The hotel itself is always clean and bright, and our room was good. 19 June 2014
Rated 5.0 out of 5.0 by Hamilton This is a well positioned hotel, for access to road networks from Central, to all other parts of Scotland. Friendliness, efficiency and cleanliness, are all major features of the experience. Parking on an adjacent site, with plenty of access. Family friendly, as well as catering for the business traveller. 16 June 2014
Rated 3.0 out of 5.0 by Desperately needs some investment in the rooms It's a real shame that the bedrooms are so dated. Accepting it is an Express not a full Holiday Inn however that doesn't really excuse it. Bedrooms are like student digs with bare discoloured walls to look at. The room configuration is all wrong with where the bed is and the televisions must be the oldest in the hotel industry. Old tube type that have a square screen and are deeper than they are wide. The range of channels available is also very poor. It's about time the rooms were looked after the same way the reception and bar is. Breakfast is usual Holiday Inn Express style and if you know what to expect you're not disappointed. That this, on my last stay the breakfast was fairly busy at 8am. There was no orange juice. Both milk machines were empty and no croissant. Not good at all. 14 June 2014
Rated 5.0 out of 5.0 by Great service, staff superb Had a lovely stay at Holiday Inn Hamilton, staff were really friendly, especially the gentleman with facial hair on reception. Would highly recommend. 12 June 2014
Rated 5.0 out of 5.0 by Nice hotel and a decent nights sleep. I stayed here for one night in early June and found the hotel to be clean and well maintained. A friendly welcome was offered on arrival and I was checked in quickly. The room was clean and comfortable whilst I had a good nights sleep with no disruptions. There is a nice bar area to sit in the evenings and food is available during the week, unfortunately I visited at the weekend and wasn't able to try it on this occasion. Breakfast in the morning was decent with a reasonable choice available considering it is free. Overall a decent stay and I will visit again. 11 June 2014
Rated 3.0 out of 5.0 by Lovely staff but dated rooms Staff were really nice, but the room was a bit dated with a small CRT TV that did not work and poor lighting. Plenty of parking once you work out where to go, and convenient location for shops/cinema/supermarket etc 11 June 2014
Rated 3.0 out of 5.0 by Ruby Anniversary The hotel and staff were excellent However with no A/C in the room and what looked like a fan on the wall not working we had to have the window open. The noise from traffic kept us awake most of night especially "Boy Racers" who continually raced the road until early in the morning. 09 June 2014
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