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Rated 4.5 out of 5 by 370 reviewers.
Rated 5.0 out of 5.0 by Clean and Friendly We stayed only one night before a flight out of town; the staff was friendly even when busy, the room was very clean as was hotel in general; would recommend. 22 April 2015
Rated 5.0 out of 5.0 by Great value; Easy DC access I stayed at the HIE BWI for a one-day trip to Washington, DC. The hotel is a GREAT value with comfortable beds, clean rooms and a variety of breakfast choices. Breakfast was actually better than what you typically find at similar properties. The shuttle picks up and drops off at both the airport and the amtrak station (to get into DC). It was painless getting both to DC and back. I did need to make a note on how exceptional the staff was. As I was running late back from DC, I was worried that I wouldn't have time to make my flight (as I had left my suitcase at the hotel.) The front desk made sure my bag was on the shuttle, picked me up at the train station and then got me to the airport on time. Excellent, excellent service and I wish more hotels cared about their guests like that. 17 April 2015
Rated 5.0 out of 5.0 by Quiet, comfortable and friendly Great night's sleep in a quiet, comfortable room. The desk staff was OUTSTANDING! Very friendly and willing to go above and beyond in recommending a local restaurant and even offered to shuttle us there! We felt very welcome! 17 April 2015
Rated 5.0 out of 5.0 by Comfortable bed everything was very clean and confortable, the service was great and very close to the casino 16 April 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service. Good value for money. Neat and Clean room, easy access. 14 April 2015
Rated 5.0 out of 5.0 by Efficient Staff My stay with HIE was more than acceptable and the staff was quite polite and friendly! I would definitely recommend this location to others as well as book again when the area. 14 April 2015
Rated 5.0 out of 5.0 by Very Convenient! Our flight was delayed, and we got in around 1AM, but the free shuttle service was still working. We asked for and received late check-out. When we needed to go to the Amtrak station, we were the only people on the shuttle and it left early, ahead of schedule. The hotel's location is perfect for flying into and out of BWI, and as we found, for taking the train to DC. It is less than a half hour ride, making this a great option. 13 April 2015
Rated 5.0 out of 5.0 by Great Place I travel in and out of BWI about 30 times a year. If you need a hotel around BWI it is the best place to stay. Shuttle quick and efficient. Staff could not be friendlier, they treat you like a friend rather than customer. Rooms clean and quiet. 06 April 2015
  • 2015-04-24T13:08:23.324-05:00
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