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Rated 4.4 out of 5 by 257 reviewers.
Rated 4.0 out of 5.0 by Nice hotel, shame about the air conditioner Good prices sometimes come with an unseen price tag. Our recent stay in this hotel was relatively cheap considering the late booking. While the room is very nice, up to date and fully equipped with all the fun stuff we now consider standard, the air conditioner kind of 'blew it' for the overall experience. Louder than a passing jet, with the wind to match - it was too noisy to sleep with it on and frankly, a tad windy for an indoor experience. Luckily we were tired and the weather was so fine that turning it off for the night was not a huge issue - we managed to make it through the night without freezing. Later in the winter, I am less sure it would have been so easily by-passed. There was also a strange smell, not entirely unpleasant, but not entirely welcome. It appeared to have been added to the room so there may have been a past smell it was designed to cover. Survivable for a single night. Staff were sweet and kind but as we only mentioned our issues the day after (we were shattered and had an early rise to make) they cannot be marked down for any failure to improve the situation. 27 October 2014
Rated 5.0 out of 5.0 by very nice very nice I have stayed here before and I would stay here again 27 October 2014
Rated 5.0 out of 5.0 by business meeting I arrived in Baltimore for a business meeting. When I arrived I was met by a friendly desk clerk. My room was large and the bed very comfortable. Breakfast the next morning had several choices and was very good. The driver of the airport shuttle was on time and very courteous. I would stay here again 26 October 2014
Rated 5.0 out of 5.0 by Great staff; relaxing experience Very friendly and help staff! Was great to use the shuttle, not only for the airport, but also for shopping and restaurants; the drivers were great and very informative of the area. 25 October 2014
Rated 5.0 out of 5.0 by Hotel of Choice when visiting Charm City I had a wonderful experience at this location during a recent trip. The front desk clerk (I can't remember her name) was incredibly helpful and courteous. She gave me an early check in after driving in for the Baltimore Orioles game from Missouri. The staff was wonderful! The only hiccough we had was the shuttle from the Lite Rail, we called before we got to BWI from Camden yards and they told us we would need to call when we arrived, we called when we arrived and they stated that they would be there in 20 min, after 30 min we were still waiting so we called the front desk and there was a scuffle and they were kind of rude about where we were standing, etc once the driver arrived he looked annoyed and the trip from BWI back to the hotel was short, not 20 min or more. Other than that it was a great experience and I plan on staying here every trip to the area! 24 October 2014
Rated 5.0 out of 5.0 by Super accommodations Best breakfast selection ever. Facility very well maintained. 23 October 2014
Rated 5.0 out of 5.0 by Great stay at Hotel I enjoyed my complete stay at the hotel with everyone of the hotel staff making sure that my visit was exceptional. Everyone from the front desk, breakfast staff, shuttle driver and of course the Office managers. 21 October 2014
Rated 5.0 out of 5.0 by You can't get better than this staff Always friendly and accommodating. They truly make you feel at home while on the road. I have stayed here regularly for over a year and it is always a great experience..I cant say enough good about the staff. 20 October 2014
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