Rated 4.3 out of 5 by 230
Rated 5.0 out of 5.0 by Angel1974 Fantastic Value
Fantastic value for money, Staff were wonderful and the room exceeded my expectations for the price I paid. I would definitely recommend this hotel.
19 January 2015
Rated 4.0 out of 5.0 by sajj30 Good value for money
Recommended, ease of access, onsite parking.
Extra mattress and breakfast quality needs improvement.
Neat and clean, friendly staff.
14 January 2015
Rated 4.0 out of 5.0 by Welsh roamer Average stay
The hotel was excellent but the only complaint I have is regarding the negative response from the night manager regarding my concerns about the safe entry and egress of the multistorey car park which guests are advised to use when the hotel car park is full.
03 January 2015
Rated 4.0 out of 5.0 by Bella 16 Value for money
Overall a good stay, hotel new so all rooms are to a good standard, parking fees reasonable, breakfast included in price which was great value. Would stay again and recommend to friends and family.
28 December 2014
Rated 5.0 out of 5.0 by Dicky Holiday Express Harlow
Stayed with my son who was training at the Lee Valley Slalom course. Excellent helpful staff, good room at good value. Breakfast good. Position right in town centre, excellent for food etc. Very good, would stay again.
26 December 2014
Rated 5.0 out of 5.0 by taffy151 Business trip to Harlow
Arrive early if you wish to park at rear of hotel .Reception staff were excellent .Comfortable hotel very central with easy access to Harlow area .I have to return to Harlow in New Year and would stay here again
23 December 2014
Rated 2.0 out of 5.0 by Toobusy2 Not Good Enough
This hotel charges a relatively high premium - but attracts a very working class clientele. I think it needs to decide who it is catering for - or - how to cater for more than one type of hotel user. It is neither betwixt nor between.
The breakfast should be completely rethought - in both menu and preparation. The quality was just not there.
I suggest you lower your prices to match the service, quality and experience offered.
22 December 2014
Rated 5.0 out of 5.0 by Jarvy Beautiful stay
I enjoyed my stay. The facilities were good and the staff very friendly and helpful.
Excellent place if you want to get away from it all for some time and enjoy peace of mind. Also excellent value for money, difficult to beat.
I will be going back definitely.
19 December 2014