Rated 4.3 out of 5 by 384
Rated 2.0 out of 5.0 by Maggsy59 Depressing
Firstly, let me say, the staff were very good!
Unfortunately the hotel is drab and uninspiring. The dinner menu is limited so I did not try it.
The breakfast is rubbish. Serving up a fatty catering sausage with no other choice (eg bacon) is not good enough!
Harlow itself is not an attractive place and the location of the hotel, behind the bus station is about as grim as it gets.
Access to the car park was poor and it was a pain to have to go back thereafter checking in to place a ticket on the dashboard.
I did not enjoy this hotel or the town.
February 8, 2016
Rated 4.0 out of 5.0 by bigdeepblue Modern and comfortable with some niggles
Friendly staff, comfortable modern hotel next to town centre with pleasant room but wifi irritations which to be fair the staff did their best to solve but joining the highly promoted reward scheme seemed to be impossible!
January 30, 2016
Rated 4.0 out of 5.0 by LCKC Good for one night stay
stayed here so I was local the following day and found the hotel to be fine, parking could be made easier
January 30, 2016
Rated 3.0 out of 5.0 by fifi44 nice hotel but beware of the sofabeds
The hotel rooms are very clean and nicely decorated. However we had a big problem getting our sofabed made up for our children. It took until 10.20pm to get someone to bring the bedding up to do it. Really not acceptable. The sofabed in room 143 was literally so uncomfortable my daughter was in tears the next morning as she was so tired. The springs were poking through the matress. The one in our other room 137 was much better. They really should make sure all beds are usable especially when we have booked them as family rooms. Being a family of 5 we have to pay for 2 rooms so the expense is already doubled. For the price we should all have been able to get a good night's sleep.
January 27, 2016
Rated 5.0 out of 5.0 Good Hotel and well located
The Hotel has plenty of parking spots in the nearby carpark. Shops and Restaurants are in walking distance.
January 26, 2016
Rated 4.0 out of 5.0 by Misswetandwindy1962 Good experince
good service and friendly staff , convenient for my business destination
January 25, 2016
Rated 4.0 out of 5.0 by ronibyr Qualita prezzo
ormai sono 1021 notti nel gruppo holiday inn in europa ottimi qualita prezzo
January 21, 2016
Rated 5.0 out of 5.0 by Springham family Unplanned extended stay
My father in law became seriously ill and then passed away and during this whole very difficult time we stayed at the Harlow Holiday Inn Express. The staff were lovely, so helpful and friendly. We dealt with all the ladies on the front desk and they were all VERY GOOD.
Also everyone was so good with our six year old daughter who was having a disrupted difficult time.
We cannot thank the Harlow Holiday Inn Express enough for making our stay easier at such a hard time.
Would recommend highly to everyone.
January 18, 2016