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Rated 4.4 out of 5 by 218 reviewers.
Rated 5.0 out of 5.0 by Great hotel great price Fantastic value hotel free breakfast all you could want thoroughly enjoyed our stay ! 16 July 2014
Rated 5.0 out of 5.0 by On the way to Harry Potter........ I picked this hotel as a convenient stop on the way over to the Warner Brothers studio from where we live in Sheffield. It is certainly very convenient! Good staff (but southerners so you'll have to forgive the slight absence of proper northern friendliness - southerners seem to manage a style of friendliness which is far better than the French but not as heartfelt as northerners). Everything was satisfactory and the only fly in the ointment was the noise of a late group of kids turning up nearer midnight in the corridor. Teacher (or mum / dad) should have mentioned politeness and courteousness to them. But again, perhaps they were southerners? I will use this hotel again if I take the next batch of daughters to the WB Studio tour (i.e. An enjoyable 7 1/2 hours on your feet but worth every second!) 16 July 2014
Rated 5.0 out of 5.0 by Good value in Canal Marina setting. Good value, newish decor, comfortable bed, excellent breakfast. 15 July 2014
Rated 5.0 out of 5.0 by Good Experience My family and I loved the hotel it is close to train station and the staff was very helpfull. Please get well informed of train schedule as some of the trains skip the station by the hotel. 11 July 2014
Rated 5.0 out of 5.0 by Great service and attentive staff We chose this hotel due to the reasonable price and proximity to the Harry Potter Studio Tour (10 minutes by car). Upon arriving at the hotel we were pleasantly surprised as we have had mixed feelings of a Holiday Inn Express at another location in the past. Hemel Hempstead though was clean, modern and very well represented by the staff especially upon arrival, the check-in desk staff made an effort to talk to my 7 year old about the Harry Potter studio tour that we had come for and even gave HIM the map of how to get there which was a lovely touch and got him even more excited than he already was. The ONLY bad thing I can say for the hotel is that the breakfast juices were of very poor quality, but the rest was very good indeed. Overall, nice hotel 09 July 2014
Rated 4.0 out of 5.0 by Service excellent and comfortable bed Staff helpful and informative, bed comfortable but constant road noise especially early morning on that side of the hotel 07 July 2014
Rated 3.0 out of 5.0 by Probably my least favourite Hi Express Having staff doing reception and bar at the same time doesn't work at busy times. A refurb of the funiture in the bar area is long overdue. 30 June 2014
Rated 5.0 out of 5.0 by Great visit An efficient and well run hotel . Efficient and welcoming reception. It was a shame we had to return home. 26 June 2014
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