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Rated 4.5 out of 5 by 218 reviewers.
Rated 5.0 out of 5.0 by Vacation in Hermosa Beach LA Staff are extremely accommodating. Good quality of bathroom products. The bedding was very comfortable. Many healthy choices of breakfast foods. Overall, a delightful and comfortable experience staying at HHI Hermosa LA August 28, 2015
Rated 5.0 out of 5.0 by 位置不错,早餐不错 和前一晚在一号公路边上住的motel相比,性价比高很多,早餐比较丰富,酒店周边有超市和加油站,比较方便。 August 26, 2015
Rated 5.0 out of 5.0 by Comfortable and clean, but average value Stayed for one weekday night on a business trip. Above average quality and accommodations compare to other HI Express, but average value when compared to price paid for room compared to other non-IHG hotels. Parking was available for guests. Summer promotion of pancakes at night is interesting; however, the machine ran out of batter at about 10pm and no service staff was available to refill. August 26, 2015
Rated 4.0 out of 5.0 by Good location and comfortable room Good location close to the beach Clean and comfortable room Complimentary breakfast wasn't as good as other hotels August 23, 2015
Rated 1.0 out of 5.0 by IHC REWARD PROGRAM BOOKED UNDER MY WIFE'S NAME, 30 YEARS OF MARRIAGE, ASKED THE DESK CLERK TO MAKE SURE I GOT MY CREDIT FOR REWARDS, HE SAID NO PROBLEM, THEN I GOT THIS E-MAIL WHEN THE 6000 POINTS DIDN'T SHOW UP AND I QUESTIONED IT: Greetings from all of us at IHG Rewards Club! Thank you for your e-mail about your account. The Terms and Conditions of the IHG Rewards Club states that credit can only be issued for stays and reservations made under the IHG Rewards Club member's name. Our records show that the stay in question was made under a different name. Unfortunately, we are not able to issue credit. To ensure you receive credit for your stays, please provide your IHG Rewards Club account number when booking reservations. We apologize for any inconvenience this issue may have caused you as we value your patronage. If you require any further assistance, feel free to contact IHG Service Center again. Have a great day! WHAT PART OF VALUE PATRONAGE DID I MISS? I CALLED AND WAS TREATED LIKE A CHILD AND TOLD THEY WOULD MAKE THIS EXCEPTION BUT NOT AGAIN. I GUESS THEIR PRECIOUS 6000 POINTS ARE WORTH MORE THAN A CUSTOMER WHO HAS (BUT ISN'T GOING TO) USED THEM EXCLUSIVELY FOR ALMOST A DECADE! August 19, 2015
Rated 5.0 out of 5.0 by Excellent Hotel Excellent Hotel, although a bit pricey for my budget. Would recommend it without hesitation if you can afford it. August 15, 2015
Rated 5.0 out of 5.0 by Great location . . . Great Staff Very convenient to local attractions. Hotel staff is very helpful and professional. Property is clean and safe. August 15, 2015
Rated 5.0 out of 5.0 by Great place to stay Internet was a bit slow, but otherwise the staff makes this place a true pleasure to visit. August 10, 2015
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