Rated 3.7 out of 5 by 109
Rated 5.0 out of 5.0 by StephanieB83 Amazing service and incredible room!!
We spent our "Honeymoon" here. It was our 10th anniversary and we never had a honeymoon when we were first married. I could not have asked for a better week. Every single employee was delightful. The breakfast was delicious everyday and there was never a time that hot coffee was not available in the lobby. We went out almost everyday and by the time we came back our room had been cleaned, our bed made, and fresh towels were in the bathroom. It was truly an awesome experience all the way around!!
05 August 2014
Rated 3.0 out of 5.0 by rknow An okay stay!!
It was an okay stay and the price was very reasonable. There were a few repairs that needed to be done but the guest services/front desk were very helpful. The air-condition and safe need to be serviced regularly. The breakfast was good and the staff very helpful and friendly. The rooms were clean and the beds were comfortable. I wish they offered more channels on the television but you do get the Movie option. The internet service was great.
05 August 2014
Rated 5.0 out of 5.0 by kford14 clean rooms
comfortable beds courteous staff it was a business trip working in Miami I look forward to staying with you again
05 August 2014
Rated 1.0 out of 5.0 by Sad2say Dusty and no service
This hotel was a great disappointment to our family. When we went to the room we found it dusty. I went down to front desk to let them know and all they said was that we will let housekeeping know. Well, the next day when we got back to hotel nothing had changed. Additionally, the linen for the sleeper coach where our children slept was damp and mildew smelling. We again went to the front desk to ask for fresh linen but according to them they do not keep extra at night, so we could not get fresh blankets. They did have one sheet and one pillow( I have two children- we just made do)!. There were only two towels in the bathroom with two wash cloths, again no extras. The carpet needs to be cleaned, we were too afraid to put our feet on the floor. The breakfast was ok but since there is no real supervision and wait staff in that area it was totally messy. On checkout I again mentioned my frustrations but not one time were we asked how they can make it up to us, so we just assumed your establishment doesn't care. They again just told us they will let housekeeping know. I made sure that fresh linen will be put in that room( I hope) for the next occupant by throwing all the linen on the floor in the suite, this place is definitely not worth the money we spent.
30 July 2014
Rated 5.0 out of 5.0 by Ladyleo7867 COMFORTABLE STAY
Staff was friendly and attentive. Complimentary breakfast was a plus. When required assistance there was no delay. Room was comfortable. Check in and check out was quick.
28 July 2014
Rated 1.0 out of 5.0 by Love Florida damp
the bedroom and bed were damp and musty. no fun sleeping there
24 July 2014
Rated 4.0 out of 5.0 by Kboa Nice and comfortable
The hotel is nice and clean and the beds are very comfortable.
23 July 2014
Rated 5.0 out of 5.0 by FELIPE70 Great for vacations with your family...
We spent 4 nights at this Hotel and it is an excellent place near all what we expect to find while vacationing in Miami, near malls and beaches. Nice and sufficient breakfast before going to have fun!!!
22 July 2014