Rated 4.4 out of 5 by 196
Rated 5.0 out of 5.0 by pattytrish comfortable mountain retreat
Very pleasant experience at this hotel. Staff was super friendly. Our group got a kick out of Dee who was the breakfast attendant. Very personable and funny. Rooms were large, beds were comfortable, and we had no problems getting a good night's rest. I would definitely stay here again.
August 27, 2015
Rated 3.0 out of 5.0 by Rob 54 Attentive checkin, good breakfast
Check-in was quick and efficient. Breakfast was very good. Staff was very friendly. Also provided late afternoon snacks and coffee. Rooms were clean but servicing of the room was not complete. Overlooked coffee service in the room. Room temperature was hard to control due to older cooling/heating units. This increased the humidity in the room resulting in a musty odor. Hotel starting to show some wear. Good pricing reflects that though.
August 26, 2015
Rated 5.0 out of 5.0 by mountainlion14 Hiawassee
Hotel is very clean. The staff is very friendly. They cater to all of the needs of their guests. The cleaning ladies are very helpful and accommodating. I highly recommend this hotel.
August 26, 2015
Rated 5.0 out of 5.0 by Novato kid Comfortable room and attentive staff.
Enjoyed our quick trip to the mountains. Comfortable clean room and public areas. The staff was very outgoing and friendly. Made us feel very welcome. Great view of mountains from the room and peaceful area. Will visit again.
August 25, 2015
Rated 4.0 out of 5.0 by SenoraAngie2 close to fairgrounds
good clean hotel in convenient location, easy access to fairgrounds and huddle house and a good Mexican restaurant, comfortable beds and good complimentary breakfast. hotel has a lovely lobby with mountain décor.
August 24, 2015
Rated 2.0 out of 5.0 by MissyToe outdated and full of ants
The front desk staff was very pleasant upon arrival. She was upbeat and recommended a places for dinner which turned out well. Our room was a large space but with peeling wallpaper and really kind of gross. The microwave was clean but old and outdated like the rest of the room. The bathroom had a spa tub which was old and hard to get in and out of, caulk peeling and the shower rod/curtain didn't fit right; water got all over the floor. We utilized the mini fridge but not for long as it was full of ants! The ants were on the kitchenette counter and in and out of poorly caulked spaces in the bathroom floor near the door. The bed seemed like the cleanest part of the room; until I got in it and noticed a long hair that didn't belong to me or my spouse. We didn't complain to staff about anything that night of that morning d/t being weary from traveling and leaving early. However, we did complain to each other about it and decided this place was to be avoided in the future.
August 18, 2015
Rated 5.0 out of 5.0 by sherfrdl my favorite
This place is the best of all the HI Express motels I've stayed in. Very polite, efficient staff!
August 5, 2015
Rated 5.0 out of 5.0 by cwilson0823 Very relaxing stay.
We had a good time from check in to check out. Our room was very comfortable as was the entire hotel from the ground to the breakfast room.
We only noticed two things that weren't completely great. Our room had some wall paper that had the seams lifting and the most notable was the elevator was very hot and smelled like the old worn out carpets had been cleaned with bad water. We think the hotel could probably rip that out and tile the elevator like the other Holiday Inns have. Not sure what we'd suggest about it being so evidently hot in the elevator though.
Overall, we loved our stay there, and plan to book again for the same time next year.
August 5, 2015