Rated 4.3 out of 5 by 145
Rated 4.0 out of 5.0 by Ryrie10 Comfortable and good service
Transparent feature of bathroom is OK for couple. It is not convenient for brother/sister OR friends. It is better to use key reader in the lift for accessing to every level of guest room. It is a bit noise for the air conditioning in the room.
10 December 2013
Rated 1.0 out of 5.0 Pretty Bad
Room was clean and new. Thats about the only positive. I know its a Holiday Inn Express but at least supply shampoo! No drawers at all so I had to keep my non hanging clothes in my suit case.
The worst thing about this hotel is the breakfast. I had breakfast included but after one experience I went to the mall and ate there instead. The breakfast and the staff in there are awful. Probably the worst i have encountered in HK. You are given a plastic card with a few choices of SET breakfasts and the quality is awful. The worst thing on the plate was the bacon. It was not bacon, it was a type of processed meat in the shape of bacon. Disgusting. So were the odd colour eggs. Coffee: Terrible. Service: Woeful.
Im never going back to this hotel.
01 December 2013
Rated 4.0 out of 5.0 不错的一次入住
前台check in 迅速，服务态度好，住宿条件也令人满意，早餐虽然选择少，不过能满足基本需求，去港岛方便，地铁便利，可以向前台要拖鞋，除了缺个小冰箱，其他都让人满意。
01 December 2013
Rated 3.0 out of 5.0 by AUVS 地理位置与舒适程度很好
30 November 2013
Rated 4.0 out of 5.0 by Andy1113 Good Service
Overall experience is good. The room was clean on my 1st day staying. However I noticed the carpret didn't get vacuum each day. The location was great ... away from the city.
27 November 2013
Rated 4.0 out of 5.0 by TbagJones Highly recommended!
I would definitely stay at this place again; nice, quiet location not too far from the areas of attraction and this is obviously reflected in the price. The room I stayed in was clean and equipped with everything I required. The service from the staff was top notch - they were very helpful in providing directions around the city.
The only downside is the distance from the airport. It takes about 40mins, but that wasn't an issue for me.
26 November 2013
Rated 4.0 out of 5.0 by MsNobody Overall great experience.
Better to have refrigerator in room. Close to MTR Station. Spacious and comfortable room.
25 November 2013
Rated 5.0 out of 5.0 by Zowieink Great place but a little far away
This hotel is the best "affordable" hotel I have stayed in the three times I've been to Hong Kong. The room was larger than I expected, not US sized, but large for Hong Kong. Bed was great, bathroom was great, but no shampoo and only soap dispensers. I brought my own, after reading some of the other reviews. The room was always keep clean and neat with daily maid service. Breakfast has expanded since it first open with 4 choices. Western #eggs, bacon, toast, hashbrowns#, Healthy #corn flakes, hard boiled egg, and something else#, and then two Chinese oriented #Congee with fish and noodles and pasta with onion/mushroom sauce#. All are served with orange juice. The experience was great. Getting there was an adventure, but a fun one. Took the airport express train to Hong Kong MTR station then transfered to the Island Line and then to the line to the MTR station under the hotel. Great bakery in the shopping mall and restaurants. Wonderful experience.
23 November 2013
Rated 5.0 out of 5.0 by syip A well equipped room without a fridge
The room is a good size for Hong Kong standard. It has almost all amenities required except for a mini fridge, which seems kind of strange for a hotel in this range.
21 November 2013
Rated 5.0 out of 5.0 by Jon1468 Holiday Inn Express in Tseung Kwan O
Clean room with modern appointments and beautiful view. Low price included free WiFi and breakfast! Direct elevator access to shopping mall & MTR (once you learn the hidden location). Relaxing garden patio floor for lounging.
21 November 2013
Rated 5.0 out of 5.0 by Kostas34 Great Location
The hotel was great and in a great location inside a mall where you have access to everything!!!!
20 November 2013
Rated 5.0 out of 5.0 by HomeTownTraveller Value for money
Overall a pleasant stay. Very close to public transportation.
30 October 2013
Rated 5.0 out of 5.0 by Ha1456 Clean and new, great service
really love this hotel for her convenient location, cleanliness, new, free wifi, breakfast included. really very nice and certainly I will recommend this hotel to my friends.
26 October 2013
Rated 5.0 out of 5.0 by WD7887 关于酒店押金
22 October 2013
Rated 4.0 out of 5.0 by TKOvisitor Good value and relax stay
My extended stay in April 2013 was pleasant overall. The check in lobby can be crowded at the evening when lots of guests are doing check in.
Overall a good experience. The limited breakfast choice and sometimes long elevator wait are the 2 items need improvement. Restaurant staffs were nice too, in addition to the hotel staffs.
Definitely recommended. For convenient shopping, check out the 2 adjacent malls in addition to the Pop Corn Mall right above the subway station.
The welcome drink is a kinda disappointment. I would prefer daily fruit over the canned soda.
16 October 2013
Rated 4.0 out of 5.0 by ECheung20 Breakfast quality
The breakfast quality need to improve. The coffee just like color water, no coffee taste. After a few sip, I have to thorw the coffee away. I would rather to pay to have a better quality breakfast.
13 October 2013
Rated 4.0 out of 5.0 by royk No refrigerator?
I expect there should be a refrigerator inside the room
09 October 2013
Rated 5.0 out of 5.0 by Viva1223 每次去香港都住这里，非常满意。
08 October 2013
Rated 2.0 out of 5.0 by SiuTin Room too small and parking staff very impolite
I've booked this hotel accidentally and it is just cannot compare with the Crownplaza which is just opposite to this HolidayInn. The price is not cheap for the small room.
This most concern is actually the parking staff. My families drove to the hotel to pick me and we've stopped the car in the common parking area between the Crownplaza and this HolidayInn. However when we finished loading the luggage, the parking staff Benny came and scolded to us. He said we should not stop the car there and his attitude is extremely bad even though I told him I were the customer.
08 October 2013
Rated 5.0 out of 5.0 by Marc76 Providing good sleep quality..
It is not my first time staying in this hotel. Good as usual and reception service is good and friendly.
Time on waiting for lift to arrive is slightly long as there's a Popcorn shopping mall. Recommend to have one lift only for hotel customer.
Overall is a good place to rest. I like the comfort bed and cleanliness of the room.
05 October 2013
Rated 5.0 out of 5.0 by Solowingpixy Not bad
Check in 过程很迅速
03 October 2013
Rated 5.0 out of 5.0 by Yan05 Valuable and comfortable
All is good. Staff is nice and helpful. Price is reasonable.
23 September 2013
Rated 5.0 out of 5.0 by Acoustics Nice fresh hotel, great location
very nice property, easy access to MTR and just 30 minutes to Central / Causeway bay by subway.
Attached to nice shopping center with lot's of bargain shopping and food possibilities.
Would definitively stay again, staff very friendly and helpful.
19 September 2013
Rated 5.0 out of 5.0 by Dyepoy007 Great to stay, clean and comfortable room
Able to book from Aug 10 to Aug 12, 2013 (3 Days) with double bed for my family.. Friendly and nice front desk officer, the rooms are new, clean and pleasant to stay with. Air conditioning is Cool... aside to for some toiletries that you must bring (No shampoo and conditioner).. The location is quite far from the heart of the City.
but over all highly recommended and possible to come back again.
18 August 2013
Rated 4.0 out of 5.0 by Moune 简约时尚的酒店 值得推荐
服务十分热情 不管之后的问路和租借转换插头 都很热心
房型面积比较小 但一应俱全 唯一的缺点应该是单人床的面积有点小
酒店的位置不在市中心 但是有港铁接驳 而且发车密度很高
12 August 2013
Rated 5.0 out of 5.0 by Jade48 Overall experience good!
Overall stay was pleasant. Staff that attended us during breakfast were friendly and helpful. The only thing missing in the room was a refrigerator. I had to take my pills which needed refrigeration down to the Reception to be stored and retrieve it on a daily basis which was rather inconvenient. Otherwise, stay was fine.
05 August 2013
Rated 5.0 out of 5.0 by joangel7 friendly staff
the staff was friendly and accommodating, the room was clean and spacious, very near mtr and mall. overall experience was great
28 July 2013
Rated 5.0 out of 5.0 by Dynamo Nice Room & Service
I just flew back to the States yesterday. Stay there for 4 days. Wonderful place. The Tseng Kwan O MTR station was so closed by , it was wonderful for my family to be able to access the MTR so closed by, right down the hotel is the shopping mall ( take elevator level 1 ) and grocery store where we can get fruits , salads, water, sodas, chips - inexpensive. Perfect for my kids.
In the mall , you can do the currency exchange . Very conveniences. There are 2 ATM cash machines right outside the elevator from the shopping mall to our room in the 25th floor.
Eventhough the hotel offer the 4 type of set breakfasts , you can alway mixed the preset meals which the staff has done for me a few time. The fresh squeez orange juice was a wonderful delight .
The room itself was very clean and NEW. I like the one door swing where it save space . The staff was so helpful as we move from 2 rooms to 1 room when I left to come back to USA . One of the staff name Gary, helps my family to move all the luggage and stuff and was very helpful both in the front desk and helps us on our luggages.
Definitely will come back to stay there.
17 July 2013
Rated 5.0 out of 5.0 by MichPH Excellent!
Love the amenities and the rooms are spacious and clean. The space is big enough unlike the hotels in the busy city. We didn't experience any racism nor discrimination amongst the staffs. Moreover, it is conveniently located on top of a mall and connected to the MTR. Very very happy that we choose this hotel. Very professional and I can't find anything negative about it.
22 June 2013
Rated 3.0 out of 5.0 by RosstheBoss Basic and functional
The hotel is basic, no frills and therefore cheaper than the other overpriced hotels in Hong Kong. Good location for the MTR. Convenient Mall location in a new town development. Not a tourist area, but seems to cater for a lot of tour groups.
Other people have already mentioned the problems.Some genius architect decided that 3 slow lifts were adequate for 8 floors of shopping mall/restaurants, plus 20 floors of hotel. You can spend what seems like ages at peak times and mealtimes listening to the lifts pinging away while you are waiting, and if you are lucky enough to squeeze into the lift, you have to stop at every floor in the mall.
The breakfast is tedious. It seems that the hotel is intended for short stay only, because a second day of the same breakfast plate is really too much. For the same staffing levels they could put on a reasonable buffet with a little choice.
Finally the location - even though there are at least 2 large hotels the Crowne Plaza and this one, there is no airport bus service. The "recommended" Citybus can take 2 hours to the airport in the rush hour. The MTR is also quite a trek to the airport. So taxis maybe the best choice. So the savings on the hotel might be used up in taxi fares.
08 June 2013