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Rated 4.4 out of 5 by 200 reviewers.
Rated 5.0 out of 5.0 整体性价比在香港还是不错的 交通非常方便,虽然远在将军澳,但是就在地铁站的上盖,而且地铁站连接两个商场,地铁商城和将军澳中心,1楼还有电影院,地下一楼有惠康超市,很多餐饮店。可以从地铁不出室外经过商场,直接坐电梯进入酒店。 早餐水平一般,以前住过成都的智选假日,明显九龙东的早餐等差一些。不过是自助,吃饱还是没问题的。 房间大小没有内地的智选假日大,但是在香港还算面积较大的了。 酒店服务人员服务态度非常好,然宾客感到尊重! 04 March 2014
Rated 4.0 out of 5.0 by 性价比不错 酒店很新,卫生条件不错,服务人员态度很好,唯一的问题是酒店早餐要到对面的皇冠假日酒店,不过还好,会员有专区,有摩卡咖啡,值得表扬,在香港寸土寸金的环境中能有如此性价比酒店算是不错了。 28 February 2014
Rated 5.0 out of 5.0 by comfortable room and easy going the room is very comfortable and clean and the upgraded breakfast from sets to self-service is more nice. and the location is very easy to find and reach by the MTR. 27 February 2014
Rated 4.0 out of 5.0 by The Long March to breakfast... I had stayed in this property perhaps 8 times prior to this arrival. The relocation of the breakfast services was discomforting. The set breakfast offered earlier has been discontinued. Instead, a no charge breakfast buffet is offered in neighbouring Crowne Plaza, in alternating meeting rooms used for this purporse. Customers are advised in the breakfast voucher small print on how to get there. The actual location is then shown in notice boards and signs within the CP. The printed instructions suggest HIEX customers enter the Crowne Plaza through a side door, but many do not notice it and go through the main entrance. No greeting from the doormen - usually so anxious to show politeness. Apparently the situation does not disturb first time guests - such as mainland groups. And while thinking about the mainlanders frequenting the hotel I chose the title (above). It refers to Chinese history - and the long march under Mao. I want to underline the mainlanders have rarely disturbed me while at this hotel. But when they are present in abundance it does give a flavour. I am not saying that I would not stay at the HIEX Tseung Kwan O (the marketing name is East Kowloon, but this is New Territories and Tseung Kwan O, a nice and safe township with good services and well functioning transit options) once again. But only if the rate is sufficiently low to justify the inconvenience - or if my schedule is so tight that I wont use breakfast anyhow. 23 February 2014
Rated 5.0 out of 5.0 by Very nice and convenient The hotel is new and modern. The rooms are fair sized and comfortable. Ours was on the top 27th floor with pleasant views of the harbor. Location is convenient, same elevator takes you to your room, hotel lobby, restaurants, mall (where there are lots of nice shops and other restaurants) and MTR station. This location is less hectic than 'downtown' TST or Central and we liked it for this reason. Free breakfast served in the Crown Plaza hotel next door. Food is good but not luxurious, service is excellent. Wished the room had better temperature control with the ability to turn up the heat a bit as it was cold when we were there. 21 February 2014
Rated 5.0 out of 5.0 by 物超所值! 酒店的位置好,周围环境安静整洁,楼下是商场很方便。在房间能眺望远处的海湾,感觉很放松。早餐也很好,这就是我心中的Holiday inn。下次到香港还住这里。 10 February 2014
Rated 5.0 out of 5.0 by 性价比很高的酒店,值得推荐! 春节前带孩子去了迪斯尼乐园游玩,加入IHG会员并第一次入住九龙东假日酒店,总体感受:物超所值,值得推荐!几点感受如下: 1.虽然酒店地理位置不在传统香港旅游黄金地段,但是它本身坐落在“将军澳站”地铁盖上,乘坐将军澳线可直达港岛,并且通过港铁快捷的换乘方式,可很快到达油尖旺地区; 2.设施很好,房间很安静! 3.早餐需要到对面的九龙东皇冠假日酒店,略显麻烦。但花样非常多,很值得品尝! 4.前台服务态度很好!英语、粤语、普通话转换自如!对人礼貌、热情又尊重! 5.建议:入住时可直接建议(或提示、询问)客人是否需要转换插头、一次性拖鞋等。 10 February 2014
Rated 4.0 out of 5.0 by Convenience for travelling. The hotel is very closed to the MTR, it may say quite convenience for travelling in Hong Kong.... 05 February 2014
Rated 3.0 out of 5.0 by 智选假日里最差的早餐 早餐单一,是我住过的智选酒店里最差的一家。酒店交通还比较方便,地铁站就在边上,还有一个很大的购物中心。 31 January 2014
Rated 5.0 out of 5.0 by Good, Clean, View Had a room at 26th floor. I guess it's the cheapest hotel with worth in HK. Highly recommend. 27 January 2014
Rated 3.0 out of 5.0 by In need of friendlier staffs. Location is perfect! I stayed in this hotel for one week, taking along 13 members of my family. The choice of room concept is commendable along with the scheduled housekeeping. What bothers me the most are the staff. I don't know if it's the language barrier between the staff (Hongkong nationals) or they simply don't possess in them the IHG standard hospitality. As an employee of IHG, I can't help but compare Hoilday Inn Express Kowloon East with the other IHG hotels I've been to. The staff needs better training in terms of communicating with the guests. Speaking the English language is a must and need not be neglected. I will recommend this hotel for one thing it's the fact that the hotel has a direct access to Popcorn Mall, train stations and various restaurants. Also, one commendable thing I must consider is when I left a baggage in my room, they showed professionalism by taking efforts to have the luggage available when I picked it up. Overall, good. Hongkong is a beautiful place. The people just needs to be friendlier and warm. 26 January 2014
Rated 4.0 out of 5.0 by nice breakfast, hot shower Hotel is farther out from sights and is on top of the metro station but still takes 40 mins. to get to Victoria Harbor with connections needed. Room was spacious with 2 bottles of water, tea/coffee, shower cap, toothbrush/paste provided daily but no shampoo, conditioner or lotion. Hot water lasted beyond 2 long showers which was excellent. We had a view of courtyard below for standard room price as deluxe had ocean view but we did have a nonsmoking room as requested. Free breakfast was very good and internet was reliable and also included. 25 January 2014
Rated 5.0 out of 5.0 by stay twice in one week This is my first choice in Hong Kong .I booked two stay form 13~15 Jan and 16~17 Jan. everything is enough well for me . 20 January 2014
Rated 5.0 out of 5.0 by 不错的酒店 住了两天皇冠,换到智选也体验了一晚,整体配置在智选里面算是非常好的,房间虽然小,但很干净和精致。入住前9点电话前台询问是否有空房入住,前台很亲切的说已经为我安排好了房间,可以入住,同样的结果,但听起来真的很舒服。 房间安排到了顶层角房,景观说起来比皇冠的还好一点,可以在楼间看到海景,就是早餐要走的很远,酒店没有很清晰的标识,走了冤枉路。 15 January 2014
Rated 2.0 out of 5.0 by Generally, fair. . . Especially, Do not expect IHG Platinum Benefits. Advantage is near MTR. 11 January 2014
Rated 4.0 out of 5.0 by 性价比不错 地点虽然在将军澳,但有地铁站,而且去附近坐296C可到旺角购物区、坐296D可到尖沙咀中港城附近;房间简洁,该有的都有了,一贯Holiday Inn Express的水准;唯一想说的是如果早餐再多一点变化会更好。 11 January 2014
Rated 4.0 out of 5.0 by Highly recommended I often stayed at Holiday Inn Express when I traveled but this particular one was the first time. The room was nice and comfortable. The view was quite interesting, too. Breakfast choices were good. Staff was very friendly, efficient, and helpful. Since it is located at a subway station, going places was very easy. The elevator is fast - only took 30 seconds to go from lobby level to 27th floor! The room has a design flaw, however. The wall separating the bathroom and the living area is frosted glass. It is visually quite attractive and probably energy efficient as well. However, it lit up the whole room at night when you turned on the bathroom light. We brought this up to the front desk and they immediately installed a working solution. While it certainly changed the look of the room but it was functional and I really appreciate their effort and understanding. 05 January 2014
Rated 5.0 out of 5.0 by new and bright Staff Jacqueline and Simon are excellent staffs and that helps to promote the hotel.The hotel is new,clean and bright and it has a clever design to make use of space..Conveniently located just on top on the MTR and shopping mall. 03 January 2014
Rated 5.0 out of 5.0 by Clean room and good services The room is clean and comfortable. The staff are very nice. I highly recommend this to you. 03 January 2014
Rated 4.0 out of 5.0 by good stay very convenient location and clean room. service is good. based on the price, it's good 30 December 2013
Rated 4.0 out of 5.0 by Good service but need improvement in the breakfast Eventhough changes have been made from set breakfast to buffer breakfast, there are still room for improvement in the content. 19 December 2013
Rated 4.0 out of 5.0 by 交通便利,早餐不好 国内快捷酒店类型,房间有wifi,比洲际、皇冠都好,早餐有点失望,交通很方便,地铁口出来就到了,旁边就是商场 17 December 2013
Rated 5.0 out of 5.0 by Huge and modern room with great customer service The room is new, modern and huge. The check in and check out process was fast and the FO staffs were really helpful (ie. giving directions for attractions, etc). The HK service was fast and cleaning service was professional. Breakfast was common and has limited options. Fast wifi. Near the train station and mall. Best view day or night! 17 December 2013
Rated 4.0 out of 5.0 by ddday This is a nice hotel with good value in Hong Kong area. The hotel is built on top of shopping mall and easy by taking subway to any where in Hong Kong or Kowloon. The subway in Hong Kong is nice and easy. If this hotel able to get the airport link bus to from airport/hotel that will be even better. 16 December 2013
Rated 5.0 out of 5.0 by 便捷,舒适 原本以为地方比较偏的,没有想到还那么方便,地铁就在楼下,当然shopping mall, bus station (去机场的),就在旁边,真方便。 还可以从房间里面看到海,不错。 唯一觉得不足的就是床偏窄,不过在香港,好像都是这个问题存在,或许是地方紧的缘故吧。 总的感觉是舒适,方便! 12 December 2013
Rated 4.0 out of 5.0 by Comfortable and good service Transparent feature of bathroom is OK for couple. It is not convenient for brother/sister OR friends. It is better to use key reader in the lift for accessing to every level of guest room. It is a bit noise for the air conditioning in the room. 10 December 2013
Rated 1.0 out of 5.0 Pretty Bad Room was clean and new. Thats about the only positive. I know its a Holiday Inn Express but at least supply shampoo! No drawers at all so I had to keep my non hanging clothes in my suit case. The worst thing about this hotel is the breakfast. I had breakfast included but after one experience I went to the mall and ate there instead. The breakfast and the staff in there are awful. Probably the worst i have encountered in HK. You are given a plastic card with a few choices of SET breakfasts and the quality is awful. The worst thing on the plate was the bacon. It was not bacon, it was a type of processed meat in the shape of bacon. Disgusting. So were the odd colour eggs. Coffee: Terrible. Service: Woeful. Im never going back to this hotel. 01 December 2013
Rated 4.0 out of 5.0 不错的一次入住 前台check in 迅速,服务态度好,住宿条件也令人满意,早餐虽然选择少,不过能满足基本需求,去港岛方便,地铁便利,可以向前台要拖鞋,除了缺个小冰箱,其他都让人满意。 01 December 2013
Rated 3.0 out of 5.0 by 地理位置与舒适程度很好 地理位置优质,楼下便是购物商场。但酒店楼层垃圾清理有待加强,电梯前的垃圾在我住宿的一周内一直没有员工清理。 30 November 2013
Rated 4.0 out of 5.0 by Good Service Overall experience is good. The room was clean on my 1st day staying. However I noticed the carpret didn't get vacuum each day. The location was great ... away from the city. 27 November 2013
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