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Rated 4.2 out of 5 by 345 reviewers.
Rated 4.0 out of 5.0 by Value hotel at good location Value hotel at good location that can access to nearby hotspot at west HK Island, pro staff with good attitude, clean room with sofa bed. A little extra for Club member with breakfast & late checkout upon check-in. Also not forget to mention a good self-service laundry facility available here really make different to traveler especially for long stay…. 13 February 2014
Rated 5.0 out of 5.0 by 性价比高 在这里住了四天,相比金域假日,更喜欢这里一些,除了早餐时候,其他时候人并不会多到拥挤,房间里视野很好,能够看到港澳码头,整体比较舒适,交通方便 11 February 2014
Rated 4.0 out of 5.0 总体还是不错的 选择上环这家就是考虑地段,价格中上,但是周边方便,离中环IFC很近,走走过去就可以去香港站或者中环站,前面就是叮叮车站,周边很多吃的地方,不远就是港澳码头,去澳门很方便。酒店的前台很贴心主动帮我延后到2pm退房还免费帮我打印了票据换票证。早餐么,和大家感觉一样,就是天天都是一样的,没什么新的。其他都还是不错的 09 February 2014
Rated 5.0 out of 5.0 by 很完美的一次入住 酒店干净、整洁,房间虽然略微小了一点,但已足够,且设施齐全。洲际旗下所有品牌上网均免费,无线WIFI速度不错。到店办理入住工作人员Tommy和善,IHG精英会员识别,可延迟退房至2:00pm,到店还送了迎宾饮料,带着小孩入住还给了小孩的餐券,非常好。早餐虽然免费,但餐品天天一样,希望有改善。 入住高层29层,可看到部分海景,很好,非常满意! 04 February 2014
Rated 4.0 out of 5.0 by Nice, compact rooms The rooms are clean and compact, making the most of the available space. Unless you are really claustrophobic, they are fine. The location is central. The subway is close, only one stop away from the airport express train. There is also a free bus shuttle available from and to that station run by the city. 01 February 2014
Rated 3.0 out of 5.0 by second time having made double booking in advance Better than last time, room this time was far from the elevator, so no ding dong of the elevator to keep me awake. Breakfast needs some major attention, as yes it is better that HIEX Causeway, but still not up to the standards I am used to in other HIEX. But getting there. Breakfast should be availble earlier, as HK is not only for guests that like to sleep late, so people have to get to work and start early, so a 6 am breakfast start here would be appreciated. Do try and improve the breakfast, as it is still quite an unpleasant experience, as small, limited dishes awailable, and being limited in seating, staff are too anxious to see you off, asap. 29 January 2014
Rated 5.0 out of 5.0 by Breakfast Breakfast is good, if one only stays for a day or two. My wife and I stayed for 8 nights. It's becoming unbearable into the last few mornings. I suggest change the menu slightly every few days. 29 January 2014
Rated 5.0 out of 5.0 by High-rise Harbour views This Holiday Inn Express is very well situated a few minutes walk from public transport with local shops and places to eat on the doorstep. Although amongst all the local busy activities the hotel is quiet and peaceful and the staff are friendly and efficient. Disappointed that is was not possible to take the Green Tour during our visit but maybe next time as we would definitely stay there again. 28 January 2014
Rated 5.0 out of 5.0 COMPLIMENTARY GIFTS TO GOLD MEMBER IT IS VERY EXCELLENT EXPERIENCE TO GIVE THE COMPLIMENTARY GIFTS TO GOLD MEMBER 27 January 2014
Rated 3.0 out of 5.0 Comfortable bed and great service the Room is clean and service is good and quick responsed, Breakfast is quite good and better than Causeway Holiday Inn express. But location is just OK, and the front desk is small. The restroom is too small in the ground floor. 26 January 2014
Rated 5.0 out of 5.0 by 挺好的,虽然小,但相当干净。 不错的酒店。位置也好。在寸土寸金的地方,虽然有些小贵,但也算物有所值了。位置在上环,去哪儿也方便。希望价格能够再优惠些。 22 January 2014
Rated 5.0 out of 5.0 Relax quietly in the bustle of HK THis hotel allows you to escape from the hustle and bustle of HK. excellent location and efficient staff! 18 January 2014
Rated 4.0 out of 5.0 Overall a good stay Location: Excellent. Very near to MTR station. Also lots of food and other interesting shops around immediate vicinity. Service: Staff are very helpful when we were checking in. Generally Staff in hotel are helpful. Only below par service is at the restaurant during breakfast. We were early. So maybe the staffs on duty have not fully woken up yet. But there were no smiles and in great hurry to clear of our utencils. One of them literally stood in front of me while I finish the last of my coffee. And the moment I placed the cup back of the saucer, it was whisked away. Room: Decent size (For HKG). Very clean. I always like Holiday Inn's policy of giving both hard and soft pillows. Sound proofing of rooms are adequate, unlike some other hotel around here. There were 2 areas which I do not like: (1) lack of cable movie channels and also USB access for the LCD TV was disabled, so I can watch movies I've downloaded onto my USB stick drive. (2) Although it was a non-smoking floor, I am pretty sure some one was smoking on the floor at night. I am very sensitive to cigarette smoke, so that really bothered me. So overall I like the hotel. I would stay there again. 15 January 2014
Rated 4.0 out of 5.0 by good location and fair pricing stayed at a suite for 3 nights. (09/01 to 12/01/14) The location is excellent. Many good local and European restaurants nearby. I like the old Hong Kong feel of Sheung Wan. The self served laundry was a bonus. Breakfast was included but family rather tried Dim Sim breakfast outside the hotel. Staffs were friendly and attentive. Being a gold member, we have late check out which suited our flight home to Melbourne. Would definitely stay again on my next trip to Hong Kong 15 January 2014
Rated 4.0 out of 5.0 by Breakfast I hope you can have a variety of breakfast food each day. Having to eat the same food every morning for 4 straight days is quite uncomforting. 14 January 2014
Rated 5.0 out of 5.0 by AMAZING location If I would mention one thing about this hotel, it would be its superior location. Tucked away in a local streets but in close proximity to Sheung Wan metro station (A1 Exit then walk along Hiller Street), the hotel gets a mix of both local and western restaurants patronized by people who go to work at lunch time. Some examples would be HK style fish soup rice noodle, dim sum, little coffee shop downstairs (hotel guest even gets 12% off), French takeout, McDonalds ... really a mix of everything. There are several bars and clubs right on Jervous street where the hotel is located, and if you walk for 5-10 minutes, Lan Kwai Fong area provides abundant places for a great night out. I have stayed at various hotels in HK but I like this one best: you get the best of both traditional and modern Hong Kong sides. The buffet breakfast was good. Hotel was clean except the dustbin in my room. Lobby was small. Cute automatic curtain opens when you arrive. One thing I think the hotel can do better is bath amenities: I don't mind having a big shower gel thing on the wall, but maybe at least you can have conditioner, shampoo, shower gel separated instead of having a 3-in-1? 12 January 2014
Rated 3.0 out of 5.0 by Service We always stay there. But the service this time in the front desk was terrible. They barely help to get the baby stroller up in the reception. The ramp for disabel people doesnat work, Also when we ask for a taxi to go to the train station the answer was they cant call a taxi and either cant help to get one ofr us. 11 January 2014
Rated 5.0 out of 5.0 by Spacious rooms with etc sofa bed and good breakfast I couldnt have imagined a regular size room in Hong Kong when I read the reviews of other hotels. Holiday Inn Soho was great we had easy access to Sheung Wan Mtr to sunny bay to disney land near to taxi stand u can get a cab to ocean park also McDs nearby also pizza hut too. Money changer near too also ATM,s not far. Self service laundry too a plus. Wish had more time off. They made our stay restful and enjoyable. Thank you guys Will come back to this place if get a chance. 09 January 2014
Rated 5.0 out of 5.0 by All around perfect We thoroughly enjoyed our stay at the Holiday Inn Express in Soho--we could not have asked for anything better. The location is perfect, the rooms were perfects, and the staff was perfect. 08 January 2014
Rated 5.0 out of 5.0 by 非常喜欢的酒店 位置一流,走到地铁5分钟~早餐也很棒,设施很新,还有一点点海景可以看,关键是性价比真的不错~~谢谢,请再接再励哦~ 08 January 2014
Rated 3.0 out of 5.0 by Sadly disappointing needs some major attention in many fields Good location, clean, but in booking period I had , highly priced, but I opted for is due to its location, room satisfactory, but next to elevator, so I had the ding of the elevator coming and going to keep me company all night, so quite a sleepless night was ensured. Had a flight at nine in the morning to an early departure from hotel, breakfast is not served untill 730 ???????!!!! So , so much for a holiday that caters for early starters. So I am sorry to say that for the price they demand for this stay at this date ( some sort of holiday surcharge I suppose) best going to other hotels in HK, as for this money just to have a sleepless night, and no breakfast, because they offer it only after 730, well sorry to say,they have to get this sorted out, as HIEX hotels in china do cater for who starts their day earlier. Another agravatiting point is they want paid in advance for lower rate, which means that cancelation is not contemplated. If they sort out the breakfast timing, and inhibit the ding dong of the elevator at least durning sleeping hours, this is at least two disgraceful deficiencies that need immediate attention. Shuttle to airport express only after 615, hotel points you to to where to find a taxi, and that's it, not even e courtesy to call a cab. Definite poor ratio price and quality of service. Not a credit to Other far superior holiday inn express. 07 January 2014
Rated 5.0 out of 5.0 by Reward night Excellent service although bed a little firm for my liking was good non the less. Very good location close to western market and most facilities mtr etc. Breakfast was too late for me to sample as I had an early flight but I would return here for sure when I have more time to enjoy. 06 January 2014
Rated 5.0 out of 5.0 by Excellent value Stayed 11 nights, two adults, a five year old. Rooms are a bit small, but didn't bother us at all. They are very nice, comfortable, beds are great, bathroom clean and spacious enough. Hotel provides basic toiletries, there's a hair drier available plus a fridge, which was very comfy for us. Staff helps and arranges everything. Everything. Incredible. The only drawback is the way breakfast is served. The space is small for such a big hotel, we had to queue every morning. But never more than five mins. The buffet was OK, no variety in food, but we didn't mind. We'll definitely use HI Express again. Thank you for making our stay a nice experience. 03 January 2014
Rated 3.0 out of 5.0 by Needs a little upgrade The hotel itself is fairly clean, and it is a good price for Hong Kong Island. Very convenient to the MTR and most of the best part of the island. The problem is that it has some of the issues that all older Hong Kong buildings have. Most notable is the plumbing. I have stayed here three times now, and on at least one occasion stayed in a room where you had to shut the bathroom dor to avoid the occasional smell of back venting of the drain system. It is not a pleasant experience. On the high floors, the temperature of the shower fluctuates significantly. Please also note. You want to arrive early for breakfast. The food is reasonably good, but the hotel does not have enough facilily to adequately seat all of it's guests for breakfast. You will end up being seated outside. This is regardless of weather it is cold in Winter or sweltering in Summer. 02 January 2014
Rated 3.0 out of 5.0 by Good location The front desk staff were very helpful. The location is very good and very close to the subway to all areas of Hong Kong. The only drawback was the breakfast area. It was poorly laid out, and cramped. The main food area was in a small side room, that became congested. There is also an outdoor eating area that was not adequately heated. Every time someone opened the door, and it was constantly, a cold draft filled the inside dining room. 29 December 2013
Rated 2.0 out of 5.0 by Disappointed Set up is very basic. There's no hook in d bathroom to hang towel. Location is good as it's walking distance to mtr. Soundproof is poor, can hear clearly ppl talking at corridor. 29 December 2013
Rated 4.0 out of 5.0 by Good value The room was small but all services were fair. The hotel was hard to locate for our driver. It is off the main roads a bit. Adequate breakfast. 28 December 2013
Rated 5.0 out of 5.0 by Pretty darn good. Again , I am validated in staying with in the IHG family. This holiday inn express was easy to find , had fluent speaking English staff and nothing went wrong. The only thing I found odd was a small hole in the bed sheet! The hotel was an easy walk to both Sheung Wan station and an even shorter walk to the station subway. The breakfast buffet was well stocked in both western and Asian breakfast foods - thought I would suggest the toaster could be better placed. The staff at the 7/11 across the road were friendly and helpful, too. Our room had a lovely view of city and The Peak.. The bedding was clean and the room felt private and safe. Great value. 26 December 2013
Rated 2.0 out of 5.0 by Bad staff attitude and horrid breakfast experience Staff were rude and should not be in service industry. Witness them on phone call with mainland Chinese guests.. I have has extremely different experience with indigo in shanghai.. If Hk staff are too proud to serve . They should not be employed. Breakfast was under catered . Coupon were not issued at the point of check in and guests were made to travel up and down just to hunt it... Cold cold indoor dining space. 24 December 2013
Rated 5.0 out of 5.0 by Good location and faire price At most five minutes walk from metro station, easy to access. Helpful staff with great hospitality. I will definitely stay here again next time in HK. Thank you. 21 December 2013
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