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Rated 4.2 out of 5 by 90 reviewers.
Rated 3.0 out of 5.0 by Older Hotel It is an older hotel. The room I was in had hair stuck to the ceilings in the bathroom. The tub drained really slow (3-4" of water in the tub by the end of an shower). Pool is outside. The staff is really friendly and the breakfast bar was good. Hotel is next to the roads and has a lot of highway noise. 18 August 2014
Rated 4.0 out of 5.0 by clean clean. friendly staff. traffic noise only complaint. 14 August 2014
Rated 5.0 out of 5.0 by Quality of room/bed/pillows/hot breakfast were great! Clean, comfortable beds, pillows, fresh towels, sparkling bathroom--kids loved it. Enjoyed outdoor swimming pool (with lifeguard on duty). Hot breakfast with variety of fruit, juice, sausages, bacon, omelettes, self-made pancake machine, yogurt, cereal....kids loved it! Free easy to access parking to room. Free wifi. 11 August 2014
Rated 5.0 out of 5.0 by Good Value Nice place to stay. Close to many shopping areas and easy on and off of the highway. 08 August 2014
Rated 5.0 out of 5.0 by very clean and updated room room was very clean bathroom also same and updated breakfast had wide variety of fresh choices friendly staff throughout. quiet room was very comfy. internet had no issues. tv and cable worked great. will come back to this hotel anytime. 07 August 2014
Rated 5.0 out of 5.0 by Breakfast We enjoyed our stay. I have to say the ladies who took care of the breakfast we had each day were wonderful. People were very rude; spilling coffee and walking away from the mess; pushing in front of the ladies as they were trying to refill items.... They were very kind, professional and kept everything running very smoothly. I was sure to thank them and tell them what a great job I thought they were doing! 07 August 2014
Rated 5.0 out of 5.0 by Excellent customer service Walking into the lobby I received a warm and enthusiastic welcome by the gentleman behind the the front desk. This friendliness was consistent throughout the property staff. Each and every associate greeted me similarly. Management has succeeded in creating a customer friendly atmosphere. Hats off to the Horseheads Holiday Inn Express! 07 August 2014
Rated 4.0 out of 5.0 by Overall a good experience. We stayed for two nights. The room was clean, the bed comfortable, and the staff was great. The only disappointing fact was the lack of a drink machine in the hallway. I had to go to the front desk, and they were out of some of the selections. 06 August 2014
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