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Rated 4.6 out of 5 by 142 reviewers.
Rated 4.0 out of 5.0 by A weekend getaway PROS:: Our room was comfortable, the bed was a dram to sleep on, and the AC unit worked wonderfully on a 98-degree weekend. The free breakfast was a full hot breakfast with eggs, bacon, sausage, pancake, cereal, yogurt, biscuits and gravy, cereal and hot cinnamon rolls. The hallways were quiet the entire stay; the pool was in the shade at 6 p.m. and made for a relaxing time; and the reception area is modern and attractive. The bathroom was sparkly clean, the towels, although a bit stiff, were adequate and did dry well; and the sink and countertop were spotless. All of our lights worked and there were plenty of outlets available, for charging electronics. The air conditioner worked well, especially on the 97-degree days we were there. CONS: The three keycards we were given upon arrival did not work on our room, forcing a return trip from the fourth floor to get new cards. The television did not work when we got into the room. The employee who came up to the room was rather condescending in front of my son, who is an Apple computer technologist. We were moved to a new room, but it was smaller in terms of available space. When we returned to the room on day two of our stay, our coffee pot was missing, and the maid had not replenished our supply of plastic-wrapped plastic cups. July 22, 2015
Rated 5.0 out of 5.0 by safe n cleanliness My stay at this location is a lifetime worth remembering. Received an excellent service from the front desk to housekeeping. Felt at home all the time. I will certainly be back again. Special thanks to Leslie, seth and andy whose service are A+. Keep the good job. I felt so welcomed n well attended to more like being in a 5 star hotel. July 13, 2015
Rated 5.0 out of 5.0 by clean and friendly My stay at this hotel was a very relaxing experience. The staff was able to print a map for me to get to my destination during my stay. July 12, 2015
Rated 5.0 out of 5.0 by Checking In New Customers at 0300 in the morning. Issue: New customers were checked in next door to me at 0300 and they were banging drawers and dropping suitcases for 45 minutes. Recommend: New customers be placed in rooms away from current customers so they will not disturbed. July 9, 2015
Rated 5.0 out of 5.0 by Pleasent overall stay Great staff and overall property for business stay. Construction in the surrounding area made it a challenge to get on and off nearby highways in a timely fashion. Still recommend this hotel, and plan to stay here on future trips. July 6, 2015
Rated 5.0 out of 5.0 by Nice hotel with great service... An excellent new hotel with nice staff. Everything works and the staff seems to be working together as a team. If I get back in the area I will for sure use this hotel again as rooms are clean and quite, pool is nice and clean, fitness center works good and it's clean..... Thanks!! July 5, 2015
Rated 4.0 out of 5.0 by The most comfortable pillows ever This was an excellent stay, accept for the desk lamp, the light kept going our for no reason. July 3, 2015
Rated 5.0 out of 5.0 by Great Experience I picked this hotel blind off the website and was eccstatic that it was so nice when I got there. The staff were great and I would stay here again in Houston. July 1, 2015
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