Rated 4.2 out of 5 by 136
Rated 3.0 out of 5.0 by Knotch8 Average Value, No Points for Stay
I stayed at this property for about 15 days on Business. For some unexplained reason the Hotel did not award any IHG award points for the stay. Room was average, faux paint on walls was amateurish. My key did not work one day and they updated my key without asking for ID (reason I gave the staff and service a lower rating). Location is good, close to grocery and pharmacy. The parking lot is small and they run some kind of seminars here, so parking can be a premium. Entry Arch outside reception is one lane so if there is someone checking in or a limo driver flirting with the front desk staff you cannot park your car (happened twice). Guest Laundry room is well kept and was one of the highlights. Machines are in good condition and did a good job of washing the clothes. There is construction of an apartment complex on one side of the building, so check the location of your room to avoid the noise.
24 July 2014
Rated 5.0 out of 5.0 by Jreal Great stay
Great hotel. Staff was top notch. Rooms are up to date and very nice. Location is great very close to lots of things to do within the city
22 July 2014
Rated 1.0 out of 5.0 by Mr JW Pick another hotel
Room was filthy. Spa in the center of room indicated it was for one purpose only. Mirror in room looked like a body was pressed against it and never cleaned. Furniture was filthy as well.
17 July 2014
Rated 5.0 out of 5.0 by KimberXYZ Very clean and great bed!
Amazed at the room cleanliness. The bed was so comfortable. I loved the firm and soft pillows.
16 July 2014
Rated 4.0 out of 5.0 by EKPW Close to MD Anderson and comfortable
Holiday Inn Express offers consistent quality and the medical rate makes it affordable. Enjoyed the stay and especially the ample parking and nearby fast food choices. Front desk staff were very helpful, too.
16 July 2014
Rated 5.0 out of 5.0 by Old Smuggler Possiable inprovements
One improvement could be to provide shuttle service on weekends
16 July 2014
Rated 5.0 out of 5.0 by Y family Awesome
We were staying in town because of an emergency hospital stay and we were treated with total kindness respect and I can't explain it!!! I would go back any day!! From shuttle driver to breakfast server to cleaning lady to behind the counter everyone was helpful and always smiling!! Thanks guys!!
13 July 2014
Rated 5.0 out of 5.0 by Richard2400 Great place for a night or an extended stay!!!
This facility is owned and operated by a very caring and compassionate group of people dedicated to the comfort and efficiency of their property.
They focus on the customers needs and comfort ensuring you have a good experience and are able to conduct your business as easily and most relaxing way possible.
I strongly recommend this facility to anyone needing to stay for one night or extended stay as we did.
08 July 2014