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Rated 4.6 out of 5 by 83 reviewers.
Rated 5.0 out of 5.0 Comfortable, Clean room with Friendly staff Comfortable, clean room with friendly staff members, could use some room darkening shades for guest that are use to a different time zone. 11 August 2014
Rated 5.0 out of 5.0 by Great for the business traveler IHG brand hotels are now a preferred hotel brand for my company. I have stayed at Holiday Inn Express in the past and the one thing that always stood out to me was the amenities offered. Everything from the breakfast, to the pool, weight room, and business center. I've never had a problem with any of my stays and the staff has always been very friendly. I would recommend any IHG brand hotel but especially Holiday Inn Express! 09 August 2014
Rated 5.0 out of 5.0 by Great hotel Staff was very attentive, rooms were very clean. I really enjoyed my stay here. 30 July 2014
Rated 5.0 out of 5.0 by comfortable beds fell asleep quickly and sleep soundly. The pillows are wonderful. The bathtub is extra long, which was great due to myself being 5'11" 24 July 2014
Rated 5.0 out of 5.0 by Clean Room, Good breakfast Nice clean room, staff was very polite. Room had cold AC and nice amenities in the bathroom. Fairly new facility so furniture, bed, carpet etc. were nice. Direct TV was a little slow. Took about 20 seconds to change channels. Overall a nice place with nice staff. 16 July 2014
Rated 5.0 out of 5.0 by Overall great hotel From beginning to end the stay at this hotel was excellent will consider staying at Holiday Inn Express at any future destinations.... Free Breakfast with many options...Great!!! Something for everyone... 16 July 2014
Rated 5.0 out of 5.0 by Another great experience Our family highly recommends Holiday Inn. This experience was no different than the past experiences--welcoming and helpful staff, clean room and facilities, and overall great accommodations! 15 July 2014
Rated 4.0 out of 5.0 by Business Trip Nice place to stay for Houston Business. Traffic from here is not that bad. Getting to the West side may take some time. A little difficult to get into off the east bound interstate. Have to make a quick 3 lane change and a right turn or you will miss it. That is ok if you miss it go around the corner and you can come in the back way by the movies entrance. 14 July 2014
Rated 4.0 out of 5.0 by Great hotel with a great price Great hotel with a great price. Staff is not very friendly, but I don't need that so it was fine. 05 July 2014
Rated 5.0 out of 5.0 by Clean and Quiet room Great hotel Only slight concerns with inadequate parking and the TV does not have a sleep timer that I could find 01 July 2014
Rated 5.0 out of 5.0 by One of my favorite hotels I had not stayed at this property in over a year, but it was every bit as nice as I remembered from previous frequent stays. The rooms are spacious, well appointed, and very comfortable. Common areas throughout the hotel are spotless. The breakfast bar has a large assortment of hot and cold items, and a very personable young lady attending to it. Front desk agents are all friendly, knowledgeable, and attentive. I did not use the pool or fitness area on this trip, but did enjoy relaxing in the 24 hour indoor hot tub. 20 June 2014
Rated 4.0 out of 5.0 by Quality of Stay Lighting in the room was extremely poor. Only decaf coffee pouches were supplied. Alarm clock was not turned off after the last guest left. Hotel was OK. 09 June 2014
Rated 4.0 out of 5.0 by Nice Place I was in for OTC 2014 show. Price I paid was way over price but a lot less than if booked later. I booked in January and all rooms during the OTC show are way over priced. Even the price I paid would have been double if I would have waited till March. All in All very nice place with very friendly staff. WiFi in rooms needs to be updated. My room kept dropping out. 13 May 2014
Rated 5.0 out of 5.0 by Nice Room The gravy on the breakfast buffet was terrible. But other than that the hotel stay was great.. 29 April 2014
Rated 5.0 out of 5.0 by Excellent service and very clean My stay was very enjoyable due to the very friendly and helpful staff and the excellent all around environment. My room was very clean and comfortable. The breakfast was excellent. I would highly recommend this hotel when staying in the Houston area. 08 April 2014
Rated 4.0 out of 5.0 by Great room but expensive Great room but expensive. One suggestion would be you have limited parking in front and guests who are forced to park at the back must walk around the entire building to check in 07 April 2014
Rated 5.0 out of 5.0 by Great staff! Kuwana went out of her way to ensure everything was perfect. Great manager, should be looking to advance. 20 March 2014
Rated 4.0 out of 5.0 by Roomy hotel room with comfortable beds Love the ceiling fans in your rooms! It's one of the main reasons we use your chain of hotels. 19 March 2014
Rated 5.0 out of 5.0 by Keaton and His Staff are Fantastic I called the Hotel at last minute because of a change in lodging, thinking that just maybe they would have something little, boy was I wrong. I not only got a room. I got a king room with a 60 in TV. That being said Keaton went was very helpful from the start and he even called my room to make sure that everything was acceptable. The hotel was quiet, room was immaculate and the staff was always smiling and friendly. The property and hotel were very well maintained, you could not tell that it had been there for a couple of years. It looked new. I even watched Keaton work with a lady and her elderly family to get the best possible rate for them at the last minute. Thank You HOUSTON EAST!!!!!!!!! WILL DEFINETLY TELL ALL THAT ASK FOR A PLACE TO STAY TO COME SEE THE STAFF AT HOUSTON EAST!!!!!!!!!!!!!! 03 March 2014
Rated 5.0 out of 5.0 by Great Time I stayed to get away with my two kids. It was a great stay. I would stay here again. 26 February 2014
Rated 5.0 out of 5.0 by Best Holiday Inn Express I've stayed in Great service, very nice room. Normal breakfast food for a HIE and normal fitness center. 19 February 2014
Rated 5.0 out of 5.0 by Excellent Place I stayed there for more than 3 months and no complaint at all... staff members where always nice and helpful, No doubts I will stay there again and again. Thank you all...... 09 February 2014
Rated 4.0 out of 5.0 by Excellent service! The gentleman at check-in (I'm afraid I didn't get his name) went the extra mile to make sure I was comfortable and honored my request for a room facing away from the freeway. He even upgraded me to a suite! Only con I have is for the bed itself - somewhat hard and uncomfortable. Other than that, an overall excellent stay. 27 January 2014
Rated 5.0 out of 5.0 by Outstanding!!! Outstanding staff!! Kuwana was always so attentive with us. Ashlee the one at night was very helpful also they are great front desk agents!! Rooms was super clean KUDOS to housekeeping. The room fitted all our needs..I would defentliy stay at this hotel again especially with this kinda staff!! 27 December 2013
Rated 5.0 out of 5.0 by Comfortable Bed Nice hotel. I will stay here again during my trips to Houston. 08 December 2013
Rated 4.0 out of 5.0 by Comfortable room and quiet Business trip - after a long day of meetings it was great coming to a quiet comfortable room 04 December 2013
Rated 5.0 out of 5.0 by excellent staff and great service The first time I stayed here was great. the second time was even better. same great staff same great stay. Kuwana has such a great personallity was very courteous and helpful and she "Loves her customers" and it shows 25 November 2013
Rated 5.0 out of 5.0 by staff the check in and check out experience was excellent. the clerk allowed me to have a free upgrade. the room was excellent and I completely enjoyed my stay 14 November 2013
Rated 5.0 out of 5.0 Very Good experience Friendly staff, close to the city, clean. Perfect for short stay 07 November 2013
Rated 5.0 out of 5.0 by Ditto Ditto Ditto Every time I stay here the front desk staff is awesome, Hassain does a great job at check-in always has my room ready and key and paperwork complete. Very customer oriented and always treats me like a friend, heck he practically treats me like family!! Kuwanda is such a delight, friendly and right down to earth. Like I say, everytime i stay here it is ditto ditto to the last time I stayed 28 October 2013
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