Rated 4.4 out of 5 by 37
Rated 4.0 out of 5.0 by ZacM1979 Good hotel / bad internet
This is a great hotel. As is common with the IHG bran it is clean and the staff is friendly. Mary at the front desk goes out of her way to make people feel comfortable and at home. The breakfast is average for a hotel. Nothing great. The location is close to a few decent places to eat.
All in all it is a good hotel. I would stay here again. The internet needs some attention and is the only thing that I was not happy with during the stay. For a hotel that caters to mostly business people you would think it would be better.
19 November 2013
Rated 4.0 out of 5.0 by SW76 Nice, comfortable property
Comfortable and nice size room. Bed was very comfortable as well.
17 November 2013
Rated 5.0 out of 5.0 by Rosy35 Excellent customer service
The desk clerk was extremely attentive and caring. She gave each customer the utmost attention and very polite and caring.
This has been the best experience ever at this hotel. I cannot remember her name but I checked in at 6:30 p.m.
I hope that she gets the credit she deserves.
13 November 2013
Rated 5.0 out of 5.0 by Mmkid Wonderful staff
Great place to stay. Love the staff and location. Room very spacious
21 October 2013
Rated 5.0 out of 5.0 by RonaldT THE BEST PLACE TO STAY WITH THE MOST ACCOMODATING AND FRIENDLY STAFF
We were absolutely taken back by the warmth and hospitality of the marketing director, Mary as soon as we entered the lobby. Wow!!! Absolutely accomodating to our needs in every way. YOU WILL ABSOLUTELY LOVE MARY!!! EVERYONE DOES AND WE CAN'T SAY ENOUGH ABOUT HOW WONDERFUL SHE IS TO US EVERY WEEK THAT WE ARE HERE! THANK YOU SO MUCH MARY!!! Great room. Great rate. Great staff... Melissa, Jessica, Karen, Lidia, ... everyone here is so nice and helpful which makes our weekly stay so enjoyable. The hot delicious breakfast buffet is great... hot sausage, bacon, biscuit and gravy, a variety of pastries, yogurt, fresh bananas, ready made pankcakes... hot coffee, juices, milk... WOW!!! What a value!!! And our room is so nice. CLEAN! Plenty of soft plush towels, spacious, great housekeeping staff. As you can tell, we can't rave enough about this place and staff. We travel quite often and it's so important to us that the hotel we stay at is a home away from home... You will find this here at the Holiday Inn Express Houston Energy Corridor, West Oaks. We should know. We stay here EVERY WEEK FROM SUNDAY THROUGH THURSDAY. ABSOLUTELY A+ IN EVERY WAY! Thanks everyone for the wonderful hospitality. Ronald, Mia and Matthew.
02 October 2013
Rated 4.0 out of 5.0 by HJCS Very satisfied
I stayed two nights recently while visiting friends in the area. This hotel is well kept, clean and a good value for the price. My room was comfortable, I particularly liked the soft pillows (the marked pillowcases were a nice touch). Breakfast was a step up from the usual continental breakfast offerings at other mid-priced hotels I've stayed at. I was traveling alone but felt safe at this property. I used the fitness center once, the equipment was in good working order and towels and water were available. Overall my stay was comfortable and I would stay again.
02 October 2013
Rated 4.0 out of 5.0 by Woodmanau my stay
Is a newer property and was in good shape. The staff was very nice however the first person I spoke with did not know how to give me directions to the property
01 October 2013
Rated 4.0 out of 5.0 by Ricky19 A Simply Great Hotel
This hotel is located just off of a busy highway, behind a shopping center and walking distance from popular restaurants. Yet upon entering there is no way to tell you are close to a busy highway, as it muffles the noise as soon as the automatic sliding door closes. The hotel seems like a very new building and the foyer sets the mood and ambiance for a relaxed and safe environment. From the time you enter the door; employees greet you with a smile and are willing to provide things possible, if it should be said, of a five start hotel. Everything was ready at check-in, and though a late check-out was not needed the following day, I asked the clerk if it would be possible and she said yes. Their breakfast area had various choices to choose from, along with fresh coffee and a very clean welcoming dining area, along with a sitting area to enjoy the morning news while enjoying breakfast. Finally, the business area provides the business traveler a user friendly work environment with print capability, and the work out area is spacious and clean.
10 September 2013