Rated 4.5 out of 5 by 124
Rated 5.0 out of 5.0 by Tammy504 Great experience
Grounds was clean, close to shopping and eating. Also, Tiffany(manager) and Natalie (front desk) were fantastic. My family were in Houston, Texas for a wedding and they made sure that our entire family (including the bride) had everything that we wanted and needed. We felt like they were apart of our family as well. We would absolutely stay here again!
June 11, 2015
Rated 5.0 out of 5.0 by MagicKay Convenience and comfort
This hotel was the location of choice for friends and family coming into town for an unanticipated funeral. It was conveniently located, but also provided us with the comfort we needed while dealing with this event. Everyone that I spoke with in our group were happy with the services and comfort of this hotel. Personally, I found this hotel to be better than I expected. It is well-maintained and the staff were helpful and friendly. It was one less thing to worry about in the difficult situation we were facing. I feel that I got good value for what I paid.
June 8, 2015
Rated 1.0 out of 5.0 by jackjackhack not good
the front desk gave me a hard time to check-in. I will not come here again
May 22, 2015
Rated 3.0 out of 5.0 by dm1628 Great Place - But not for Business Purposes
Overall great place; however, forget trying to do any work in your room. All 3 wifi connections could not even provide dialup speed. Unable to communicate via email, nor get a search page up. Front desk could provide no remedy. Stressful for business issues when traveling.
Yes, I will stay here again but will make sure I don't have any work that has to be done there. Hopefully the connection gets fixed.
May 19, 2015
Rated 2.0 out of 5.0 by Rodriguez12345 Clean and comfortable
If not for the attending staff and the fact that the room across from ours was smoking paraphernalia along with having lots of traffic the stay would have been as expected GREAT..
May 11, 2015
Rated 5.0 out of 5.0 by Phov Our favorite hotel every time we go to Houston
Even though the location of the hotel is quite far from our destination but the kids love the suite so much that they insist to stay here every time we go to Houston. The room is BIGGGGGG and clean. With a little more per night you get the room twice as big than the standard room. I recommend the suite for someone who have extra budget.
May 10, 2015
Rated 1.0 out of 5.0 by DryCleningOnBusinessTrip Limited service
1) There were laundry bags available in my room but no laundry service was provided at this hotel. The receptionist told me that I'm not the first hotel guest who is requesting this service. The manager of the hotel did not even try to recommend me some local dry cleaning shop. This is the first time this happened to me and I had to find a dry cleaning shop on my own. I will not recommend this hotel to anyone and will avoid this hotel in the future.
2) The Wi-Fi did not work for 2 days. When I called the receptionist and asked about it I have been told that I do something wrong or my devices (laptop and smartphone) are defective. One 1hr later the same receptionist realized that something is going wrong with the hotel system.
May 8, 2015
Rated 5.0 out of 5.0 by Segelu Nice place to stay, Very cosy!
I love it and certainly will recommend it to all travellers.
April 22, 2015