Rated 4.1 out of 5 by 251
Rated 2.0 out of 5.0 by johnMKE Gym equip didn't work and no MSNBC
Staff was nice. Room was comfortable. Free beer on ice at happy hour is a nice touch.
Neither of the treadmills could be used for longer than a minute without the safety "emergency stop" button falling out and abruptly stopping the run. And the bike wouldn't even turn on so I went for a run outside instead. The towel rack in my room's bathroom was hanging on for life by the edge of a screw.
And even in conservative Texas every Holiday Inn should provide the three most watched cable news channels: CNN, Fox, and MSNBC. This hotel had CNN, Fox, CNBC, and Bloomberg, but no MSNBC. I find this unacceptable.
September 21, 2015
Rated 4.0 out of 5.0 by jfm2011 Horrible bed
When checking into the room, after unpacking turned on the tv and it had a huge crack on the screen. When I called the front desk, they asked me "how did it happen" with an emphasis as to "how did I cause the crack?". The temperature in the room control was not working. I was moved to another room across the hall. The staff was very accommodating. In the new room, the bed was hard and I had a hard time sleeping that night.
September 17, 2015
Rated 5.0 out of 5.0 by Matt54 Great Express Hotel
Overall fantastic stay. Very clean and comfortable. Friendly staff. Shuttle service to/from airport was excellent. Will stay here again.
September 16, 2015
Rated 4.0 out of 5.0 by Smenko Reception
The reception that night did ask me compliment gift or free bonus point. I also forgot to remind him, then I miss the welcome bonus.
The on duty guy is not professional like other IHG hotel.
September 14, 2015
Rated 2.0 out of 5.0 by Matches Outdated and smelly rooms.
Rooms were outdated, smelled a little moldy and need vacuuming.
September 13, 2015
Rated 5.0 out of 5.0 by Ernie56 Great place to stay
I was impressed with how large the rooms were and the cleanliness of them. The facility has modern decor that is attractive.
September 9, 2015
Rated 5.0 out of 5.0 by Allison Wonderland Great customer service
It's clean, convenient to airport and has great customer service. while they have shuttle service, it is not dependable.
September 7, 2015
Rated 5.0 out of 5.0 by Liza57 Excellent
I had to check in late and there were no parking spots, so the shuttle driver moved the shuttle van and let me park there. Very nice and helpful both at the desk and the shuttle driver. My room was clean and cool. Wish I could have stayed longer. Very nice for an airport hotel.
September 1, 2015