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Rated 4.0 out of 5 by 180 reviewers.
Rated 5.0 out of 5.0 by Great Little Hotel After having missed a connecting flight at Houston Intercon, I had no choice but to stay overnight after a long week in Chicago. I was pleasantly surprised by the great staff, from the shuttle driver (Aaron?) to the front desk/night manager. They made this stay pleasant. It was refreshing to have dealt with nice people after having to deal with airline staff in Houston who had been rude. I paid a very low rate for a suite, with a Jacuzzi bath tub, watched tv, and was even given info on a local Chinese food restaurant that would deliver at that late hour. The bed was comfortable, with different pillow types. Mostly, the room was clean, comfortable, and updated, and that is what I like. That being said, I had just come from a Hotel GM convention, as I manage an independent hotel in South Texas. While having no affiliation with any Holiday Inns or hotels in Houston for that matter, I can tell you that they are doing things the right way here. 20 January 2015
Rated 5.0 out of 5.0 Great Stay As Always !!!! Use of IHG Facilities is a Most in My Business Travels - Holiday Inn Express Provides all That..... 18 January 2015
Rated 5.0 out of 5.0 by Simply the best I really enjoyed the convenience that the hotel naturally provides based on the location. Its near the airport as well as all the major restaurants and mall. Also, the rooms were comfortable and smelled great. The staff was also wonderful and will definitely be staying there again!! 05 January 2015
Rated 5.0 out of 5.0 by Great customer service! This was one of the best hotels I have stayed at. The only problem were the pillows, too soft. Normally the hotel would give you sufficient supply of pillows to chose from, soft to firm, but we only had soft pillows. Other than that the room and stay was great! 02 January 2015
Rated 4.0 out of 5.0 by big rooms, convenient location The rooms were very big and had a mini kitchen area. Th ebathroom was a little small and the door location was inconvenient. 21 December 2014
Rated 5.0 out of 5.0 by Great guest service! I really appreciated the customer service! Special thanks to Jackie at the front desk and to the driver Aaron, both were really friendly and helpful; hope to visit again soon! 09 December 2014
Rated 5.0 out of 5.0 by Great Service From Check In to Check Out The staff were friendly, professional, and prepared. The room needs to be updated, but it was clean and comfortable. 08 December 2014
Rated 5.0 out of 5.0 by Clean, Kind, and Wonderful Experience The hotel was very clean, and perfectly located for all that I needed to enjoy. The staff was extremely helpful and kind with everything from extra towels to directions, and help with my luggage. 08 December 2014
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