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Rated 4.5 out of 5 by 158 reviewers.
Rated 3.0 out of 5.0 by comfortable Bed, Good Breakfast Our first time at this hotel (months ago) was great, this time the room was not as clean. Hope that changes. 29 December 2013
Rated 5.0 out of 5.0 by Enjoyed Our Stay We were all tired from walking all day and it was so nice coming into our hotel room. It was big, nicely decorated, and very clean. The king size bed and pillows were VERY comfortable. Our daughter even enjoyed sleeping on the couch's pull out bed. I recommend only a child to sleep on the pull out bed because a heavy adult may feel the bars underneath the mattress as I did when I sat on it. The free breakfast was great. Sausage patties, scrambled eggs, pancakes, toast, bagels, cereal, oatmeal, apples, hot cinnamon buns, orange, apple, and cranberry juice, milk. The only 2 negative things I can say about our stay is, in the morning we had to go down stairs to get a toothbrush/toothpaste (we forgot ours#. I was hoping someone would bring it up to our room. AND..when leaving we had to wait in a long line #8 people in front of us# to check out. There were 8 people checking IN at 11am #even though CHECK-IN hours are 3pm) and we waited 10 minutes to get to the front of the line. It would have been nice if they would not check in people during check out time, or have another staff person to assist people. 30 November 2013
Rated 5.0 out of 5.0 by More than We Expected This was the first time we've stayed in a Holiday Inn Express. We usually stay at Hampton Inns or something similar as they include a breakfast and are nice. This time we were looking for something centrally located to the Charlotte Motor Speedway, The Carolina Raptor Center, and The Renaissance Festival, and Lake Norman. We were glad we found this HIE. What a great deal and it was more than we expected. The hotel was clean, staff was pleasant, and the breakfast was better than a continental breakfast. The rooms were like a studio apartment with a sofa, sink, & refrigerator and nicely decorated. The location is great with lots of restaurants close by. 19 November 2013
Rated 4.0 out of 5.0 by Guest Stay Decent place. Nice room. Front desk staff great. They say my resonse is too short. What if that was all that I had to say? Review people are sooooo strange. 15 November 2013
Rated 4.0 out of 5.0 by If Breakfast Times are until 10 am.... Then I should be able to get food and drink until 10 am. Everything was already cleaned up and put away prior to the 10 am closing time. Yes, I had eaten, but I had gotten up to get some more juice and was surprised to see that EVERYTHING was gone and cleaned up from the counter before 10 am. I checked my phone so I know they shut down the buffet early. 13 November 2013
Rated 5.0 out of 5.0 Comfortable King bed Our stay was excellent - we loved the breakfasts, especially the pancake machine. We cannot suggest any changes. 13 November 2013
Rated 5.0 out of 5.0 by Great value of price vs room Very nice and clean hotel. Room was in excellent shape. Everything seemed brand new. 12 November 2013
Rated 5.0 out of 5.0 by great room,clean,comfortable and breakfast was great as well! We have been very happy with our stay and will stay with your hotel again . Thank you 06 November 2013
Rated 1.0 out of 5.0 by Poor service Noisy air conditioner - banging throughout the night. Asked for wake up call at 6:30 am when we checked in, but never got call and was late for scheduled event. Bed not made neatly. Insufficient towels. Booked next visit in November at Country Inn Suites. 06 November 2013
Rated 4.0 out of 5.0 by Good place but hard to get to. Liked this hotel. Room very spacious and clean. Reasonable rates. Am worried about some of my elderly family members navigating the entrance to hotel when they stay here at graduation. Can't turn left off of Sam Furr Blvd. onto Statesville Road, so must go through shopping center parking lot to get to hotel. Other than that, everything was great. 05 November 2013
Rated 5.0 out of 5.0 An Exceptionally Nice Holiday Inn Express We stayed for two nights at Holiday Inn Express - Huntersville, NC in the fall of 2013. We were in the area to visit our granddaughter at Davidson College. It was very convenient and our room was large and very nicely furnished. We would definitely stay here again. 05 November 2013
Rated 5.0 out of 5.0 by Friendly Staff Had a great time, and stayed two nights. If I was in the area I would stay there again. 26 October 2013
Rated 5.0 out of 5.0 by Excellent Service If you stay in this area - this is the hotel you must choose. All front desk staff did a GREAT job! We stayed here for a wedding and have never been to this area. Great location near restaurants and great shopping. Clean - very nice area! 24 October 2013
Rated 5.0 out of 5.0 by comfortable/ need extra pillows Stay at this location all the time love staf and location. Just need extra pillows when I am their 23 October 2013
Rated 4.0 out of 5.0 by Overall Pretty Good Experience Pretty good experience - overall! Carpet in room pretty worn. The breakfast was lacking in my estimation. Also, the attendant there was so non-communicative that it bordered on rude! Had to go to opposite end of floor for ice! Again, the breakfast area was so crowded that there was nowhere to sit! Needs to be enlarged! Hard to find hotel since the left turn from hwy. after exiting I-77 has been eliminated!! 22 October 2013
Rated 5.0 out of 5.0 by Free Room Since I'm a IHG Reward member I had saved up enough points to get a free room. We were on a road trip to Myrtle Beach and this hotel was a perfect place to stop for the night. There were so many choices to eat nearby. I called ahead and used my points for a free room. Boy what a great deal too! The room was very nice. We had a King Suite and it had everything you needed. Nice fridge and microwave. Comfy couch and desk for the computer. Lots of plugs. The bed was soft and very comfy. The bathroom area was large. The breakfast in the morning had everything we needed. Can't believe we were so lucky to get this great place for free! Thanks IHG!!! 20 October 2013
Rated 5.0 out of 5.0 Great Place to Stay My wife and I had a great time in Huntersville> We visited Joe Gibbs and went to the race on Saturday. We also visited a Fall Fest and furniture mart in Hickory, NC. 18 October 2013
Rated 5.0 out of 5.0 by Best people This is the best hotel in Huntersville with the absolute best staff anywhere! 18 October 2013
Rated 5.0 out of 5.0 by Awesome room with all amenities! I stayed at hotel 10/12-10/14/2013. I was very impressed with the quality of my room and the comfort. The bed was so comfy! Breakfast was great, variety each day. Loved the cinnamon buns! I will most definitely stay there again, when I am in town. 17 October 2013
Rated 5.0 out of 5.0 by another great HIE I've become brand loyal to the IHG Hotel Group and Holiday Inn in particular. I've never been disappointed by one of their locations and this one is no exception. We stayed here on 9/24/13 before flying out to NYC and we had a pleasant stay. The king suite is very spacious and the room was quiet in spite of the close proximity to I-77. The price was very reasonable and the proximity to the CLT airport provided a nice balance between convenience and being able to minimize exposure to the Charlotte congestion. There are several restaurants nearby, ranging from fast food to places like Chili's, Outback, Bonefish, etc. I will be returning to this location at the end of next month and I expect my experience will be similarly pleasant. 09 October 2013
Rated 4.0 out of 5.0 by Nice rooms, service just OK The rooms are very nice - more than I was expecting. I enjoyed the free Internet and the breakfast options were good - it was a pretty good deal. The staff wasn't rude, but I felt like they could have been friendlier and more welcoming when checking in and checking out. 07 October 2013
Rated 5.0 out of 5.0 by Overnight Stay We stay here overnight on our way home from Hilton Head. The hotel was just off the I-77 - so location was perfect. Very affordable and the room was very nice. We will stay here again. 01 October 2013
Rated 4.0 out of 5.0 by Great Service I only stayed for one night and arrived to the hotel before the check-in time. The girl at the front desk was super helpful and allowed me to check-in early. My room was nice and clean and I didn't hear any of the other guests staying around me. I was asked a couple of times how my room was and if there was anything that I could be helped with. Everyone was friendly and made me feel really comfortable! 25 September 2013
Rated 4.0 out of 5.0 by Not what you expect for HIE breakfast Nice property, surprisingly quiet considering how close it is to busy interstate. Only HIE I have stayed at that did not have biscuits and gravy for breakfast. Waffle and pancake griddle broke as well. 24 September 2013
Rated 4.0 out of 5.0 by Nice place but rude staff............ I very much enjoyed my stay at this location. The rooms were nice and the breakfast was great! The only issue I had was the night clerk. I had a late check in around 10pm or so. The guy running the desk did not say "Hello" or "Welcome" . He just blurted "You checking in?"......."ID and Credit card" I mean really!?!?! I again engaged the clerk with my platinum rewards ID to make sure I was checked in correctly. What did I get?............"ID and Credit card" So the guy was not too friendly, but overall the stay went well! 13 September 2013
Rated 5.0 out of 5.0 by TV Screen The only thing not clean that I could see was the TV screen. It was as smudged as my IPhone! It was only visible at an angle when the TV was off. No be problem though. 09 September 2013
Rated 3.0 out of 5.0 by Hard bed, soft shower Have stayed here before with better memories. This time the pillows weren't right (although there were many of them), the shower was not robust enough and the scrambled eggs only resembled eggs. Something wrong with AC because every time it shifted to actual cooling, it did so in a loud and continuing manner. Didn't complain on site because I don't like to be negative to personnel in person. Thanks. 01 September 2013
Rated 4.0 out of 5.0 by Clean facility Clean facility. High end furnishings. The only issue was the lady that gave me directions to the hotel told me to go through the Target parking lot. I drove behind the Target & got lost looking for the hotel. I was extremely frustrated & not in the mood to search for a hotel after a long day of driving. I was suppose pass the Target (on my right) then go thru the parking lot passing other stores -I think Lowes-on my right. I just wish she made the direction more clear & my experience would have been Excellent. 25 August 2013
Rated 5.0 out of 5.0 by Over all great service. One of the BETTER Holiday Inn Express. The price was right. 23 August 2013
Rated 3.0 out of 5.0 by One night stay This was a one night stay for us on our trip back from FL...we checked in around 9pm. FYI this hotel does not have rooms with 2 double beds so we had to get a room with a king and a couch bed. Linens in bags in closet. Opened them up and they were dirty. Hair all over them. Called the front desk and they brought us clean ones...daughter ended up sleeping on unopened couch since mattress cover was dirty as well. Breakfast the next morning was good. Nice choices and pleasant people. 20 August 2013
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