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Rated 4.6 out of 5 by 83 reviewers.
Rated 5.0 out of 5.0 by Overall great stay We enjoyed our recent stay at this location. The room was very clean and comfortable. The bathroom was also clean and had plenty of towels. The breakfast was great with a lot of choices, both hot and cold. We would stay here again when we are in the area. They are in the process of building a pool and jacuzzi so we will come back in the summer. The only thing that would make me choose another local hotel would be the lower rates. This hotel is a bit pricey but other than that we enjoyed our stay and would recommend this hotel to family and friends. 22 January 2015
Rated 5.0 out of 5.0 by working the Big House Good place to stay while working on local Prison project 11 January 2015
Rated 5.0 out of 5.0 by Get a good nights sleep Clean with great beds. We have stayed here several times over the years, and it is always the same. Clean place, good beds and friendly staff. If I sleep well at night, the next day is always better. Highly recommended to travelers as a great place to break up a long trip. Jackson is a fun town to explore. 10 January 2015
Rated 5.0 out of 5.0 by The best! We have stayed at a lot of Holiday Inn Express' and this one beats them all! Everything is clean and modern. The staff are so kind and welcoming. The bathroom had extra detail with built-in shelves for towels and such. Will definitely stay here again. 07 January 2015
Rated 4.0 out of 5.0 by Good, but watch the WiFi An easy to find chain hotel in an area with few chain hotels, the Holiday Inn Express and Suites - Jackson properly matches the corporate mold for Holiday Inn Express, but for two exceptions. The operators and staff of the hotel may not be versed with degrees in hospitality management yet they were might hospitable people. I have only seen that type of niceness in higher end hotels, where I know I'm paying for it. Second, the WiFi security is somewhat primitive. The changing of passwords on a premises basis on Friday night at 10 PM kept me off the internet until I visited the front desk on Saturday morning. A more elaborate system would have ensured my password was good during my entire stay. 04 January 2015
Rated 5.0 out of 5.0 by A sparkling gem in the middle of nowhere. Very surprised with this property overall. Even though it is well off the beaten track, the room was nice, the bathroom seemed upgraded compared to that of other HIE hotels I have stayed at. The front desk clerk was friendly and the hot breakfast had more options than usual, too. There were signs up advising of renovations being done, but I wasn't inconvenienced by any of it during my stay. It looks like they're starting to bread ground on an outside pool at this location. Pools are always a good thing. I just wish they had considered an indoor pool. During the winter months, like the time I stayed, it was 31 degrees. Brrr... The only minor complaint I had from this stay (besides the distance from/to anywhere, so please check a map before you go) was the thermostat on the wall had a sign on it to not use it and the unit came on at random times during the night. Being so cold, I hope it was set to pump warm air in. I didn't dare get out of bed to check. Also, there was a constant tapping or clicking that woke me up a couple of times. I never could figure out what ththat noise was. 03 January 2015
Rated 2.0 out of 5.0 by Soiled sheets, horrible breakfast, rude staff There was blood on one side of the bed and on one of the pillows. It was almost midnight when we got to the room and we were to exhausted to call room service to change the sheets. The provided breakfast had pancakes that were like rubber, the sausage 28 December 2014
Rated 5.0 out of 5.0 by Pleasant Stay Recently we had the opportunity to visit Jackson California on family affairs. We stayed at the Holiday Inn Express in Jackson and certainly enjoyed our time in the hotel. All the staff was pleasant.. We had good service from housekeeping with a pleasant and friendly housekeeper, Lulu. She made sure our room was kept clean. The other staff at the front desk and breakfast person was great. I had a computer problem and Joshua helped me get on the internet. Overall, a great experience. 21 December 2014
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