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Rated 4.6 out of 5 by 76 reviewers.
Rated 5.0 out of 5.0 by Pleasant Stay Recently we had the opportunity to visit Jackson California on family affairs. We stayed at the Holiday Inn Express in Jackson and certainly enjoyed our time in the hotel. All the staff was pleasant.. We had good service from housekeeping with a pleasant and friendly housekeeper, Lulu. She made sure our room was kept clean. The other staff at the front desk and breakfast person was great. I had a computer problem and Joshua helped me get on the internet. Overall, a great experience. 21 December 2014
Rated 5.0 out of 5.0 by comfort and safety the staff and facility is very nice and accommodating. it was perfect for our needs. 11 December 2014
Rated 4.0 out of 5.0 by Nice Place but pool not finished great staff, clean rooms, close to stores and food. Will be better when finished with pool 02 December 2014
Rated 4.0 out of 5.0 by Uncomfortable Beds We stayed at the Holiday Inn in Jackson, CA during our visit to see family over Thanksgiving. The checkin was rather late and the person at the counter did not recognize us as Rewards Club members. Usually, we get a welcome bag. The facility is very clean and quiet, but the beds are horrible. They squeaked every time I rolled over. Other complaint of HI Express is the lack of healthy breakfast options. Too many carbs and not enough fresh fruit & protein. 02 December 2014
Rated 4.0 out of 5.0 by Good Choice for Business Travelers This foothill area has pretty limited choices for business travelers which was my situation this trip for four nights. Alternatively the area it has plenty of dumpy old properties or decent bed and breakfasts if that is what you need on your trip. I would say the hotel's location is pretty convenient and the hotel in good shape. Walls were a bit thin I heard noise from the suites on both sides of me. The desk chair was broken in that the lift mechanism was worn out. Staff were friendly and provided an extra lamp upon my request. I heard that the Jackson Casino had fancier rooms for the price albeit without the rewards program points. Breakfast as the usual' powdered' eggs which were ok. The cheese omelet they served one day was the most palatable. The sausage tasted like 'mystery' meat. I would have preferred the bacon every day. Choices of toast and muffins and yogurt were somewhat limited compared to other places. They had good juice and of course the famous cinnamon rolls. 24 November 2014
Rated 5.0 out of 5.0 by Best Hotel in the Area - Clean This hotel is clean, quiet and the staff are very friendly 20 November 2014
Rated 5.0 out of 5.0 by Great service We were there for 2 breakfast and there was a large group of young lady golfers. Both days all the breakfast items were keep stocked up and warm. The girls and us parents/coaches did not have any problems with everyone having enough to eat for the most important meal of the day. 17 November 2014
Rated 5.0 out of 5.0 by Fabulous Staff and ammenities! K.C and the staff at the Jackson location are amazing! Within minutes of checking in, we were called to find out if everything was satisfactory with our room or if there was anything they could do to make our stay more comfortable. I have stayed at this property multiple times over the past few years and I must say, the location has only gotten better with time. I cannot wait to go back and visit K.C. and the gang.. I have recommended this Holiday Inn Express to several friends already...Excellent!! The new pool/hot tub are just about complete and that will be an added benefit for relaxation. 11 November 2014
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