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Rated 4.5 out of 5 by 217 reviewers.
Rated 5.0 out of 5.0 by Spacious, clean room Room was spacious and the bathroom was clean. The beds were very comfortable. 15 December 2014
Rated 5.0 out of 5.0 by Great Holidiay Inn Express From the staff to the rooms to the food! Excellent. 15 December 2014
Rated 5.0 out of 5.0 by Great place to stay Nice place to stay . Clean friendly and nice breakfast 14 December 2014
Rated 5.0 out of 5.0 by room quality and service The was great and the bed very comfortable. The staff was very accomendating. 03 December 2014
Rated 5.0 out of 5.0 by Great Value - nice finishes! We frequently stay in the east Jacksonville area as we visit my parents in a skilled nursing facility at least once a month - and have done so now for the past 4 years. This was our first stay at this property. I avoided this property to this point due to bad reputation of previous owners/managements. Seeing that more recent reviews, subsequent to HIE ownership, have greatly improved, we tried this hotel via an 'express deal' through a popular travel website. I must say I was very pleased with almost every aspect of our stay. Our room was very well appointed (for this class), very well maintained, very clean, and was quite comfortable. We had plenty of electrical outlets to charge our devices, the 'undercounter' size refrigerator had a small freezer (to refreeze or freezer packs for keeping our insulin cool in transit), a non-skid mat in the bathtub, and many other little amenities which we've not had in even higher level hotels. The staff was courteous and efficient. Location was set off the main road which while not the easiest access initially, did provide for a quiet location. The room (211) had 2 queen (they indicated queen, but I really think they were smaller, maybe doubles) beds, large dresser, tv, and closet in the sleeping area. The 'living area' contained the fridge, microwave, desk w/ desk chair, sofabed, and coffee table. Bathroom had 4 cup coffee maker, powerful little hair dryer, granite countertop, and all was very clean and in excellent condition. We did not partake of breakfast in the mornings as we just enjoy the Waffle House down the street and wanted biscuits from Hardees the next morning. I didn't feel badly since we received such a great rate - we'd have definitely paid more than that for a lesser stay in a higher rated hotel. All in all we were VERY pleased and plan to return to this property in the near future - hopefully our next stay! 01 December 2014
Rated 5.0 out of 5.0 by As always Holiday Inn Express was great We always stay at Holiday Inn Express because of comfort, value and overall great expeience. 25 November 2014
Rated 4.0 out of 5.0 by Overall a great place to stay This Holiday Inn Express was the greatest. I will be staying here in the future. The staff was great ! Sleeping achieved! Well lit parking lot at night, easy access to rooms from elevators. 22 November 2014
Rated 5.0 out of 5.0 by Clean room and pleasant staff We had a pleasant stay with a clean room and a very friendly staff. 17 November 2014
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