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Rated 4.4 out of 5 by 97 reviewers.
Rated 5.0 out of 5.0 by Pet Friendly and Perfect This Holiday Inn Express fit the bill perfectly when my husband and dog joined me on a business trip. Pet friendly and near the beach was what drew us to book here, but the quality of the stay is what will bring us back. The quality of our stay was seamless from the moment we checked in until departure. The staff was friendly and professional. The room was immaculate and fresh smelling. The bathroom was sparkling. The choice of pillows was marvelous. The spaciousness of the room made it very comfortable living there for four days with an Alaskan Malamute. We enjoyed the breakfast each morning. Supplies were refreshed regularly. The cinnamon rolls were DELICIOUS! I would recommend they add a couple of those waffle irons. I missed that. The lobby was clean and comfortable. I'd recommend this hotel and would definitely stay here again. Well done, everyone. 26 October 2014
Rated 5.0 out of 5.0 by Good Hotel and service The hotel was in a good location. The room was clean and the mattress and pillows were comfortable. A/C worked good. Overall I was happy to stay here. it is a upgrade from the other hotels in the area. 25 October 2014
Rated 5.0 out of 5.0 by Reservation snafu After making initial reservation, I later called to extend reservation and did so with the understanding we would not have to change rooms. However, when confirming second night I was told we would have to move. In other words, check out by 11 from first room, and check in later to second room (different floor also). We opted to cancel 2nd night altogether because of commitments during day which made the check out/check in very inconvenient. I was told that because I made 2nd reservation through a different agent (central v. local maybe??), that hotel could not honor same room request. We would have preferred to stay another night, returning to the room as needed for refreshing, etc. during the day. 14 October 2014
Rated 5.0 out of 5.0 Awesome Service...Enjoyable stay! The hotel was clean and had nice modern and chic decor. The beds were comfortable and the room was spacious. My family and I enjoyed the breakfast, pool, and fitness room. The staff was accommodating and genuinely kind! 08 October 2014
Rated 4.0 out of 5.0 by Mixed review Positives:Great Breakfast, Comfortable Rooms, Laundry on site, smal work out room, pool. Negatives: Hotel Water tastes/smells strongly of chemicals and this comes from one with little taste or smell- (Jackson ville source) Inhanced taste/smell people bring bottled water. No supporting restuarant in an area where non-fastfood restaurants are very scarce and far between. hotel also needs better access on Mayport road- too many U-turns to get there. 06 October 2014
Rated 4.0 out of 5.0 by Mayport A group of noisy guests was present but other than that a good stay. 06 October 2014
Rated 5.0 out of 5.0 by Comfortable Bed and good value. This HOliday Inn Express is a cut above the normal Express Inn. The beds are really comfortable. It was the location- easy to get to Mayport, and to the Atlantic Beach Blvd that brings me here. 01 October 2014
Rated 1.0 out of 5.0 Poor hotel and Staff Hotel staff was rude and unresponsive to problems and request, no wireless service and only one unworking computer in business office. I recommend Staying somewhere else 01 October 2014
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