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Rated 4.3 out of 5 by 165 reviewers.
Rated 5.0 out of 5.0 by great service I would highly recommend this place, Great staff, feeling of complete safety, Good food. Quality all the way around. Very Clean and comfortable. 01 March 2015
Rated 5.0 out of 5.0 by JAX Overall great location, very good breakfast layout that starts at 0600 and not 0630 like a lot of places. Bed and room furnishings were very comfortable. 26 February 2015
Rated 5.0 out of 5.0 by Check In The staff at check in was excellent. I did have a discount and they took care of that. The room was very clean and sleeping experience was great. Looked forward to the breakfast as I have stayed here before and it met all my expectations. Look forward to staying again in April 25 February 2015
Rated 4.0 out of 5.0 by last minute stay had booked wrong holiday inn and this one took care of me-was nice and quiet 24 February 2015
Rated 5.0 out of 5.0 by Comfortable beds and rooms. We enjoyed this Hotel. The beds were great, rooms were large and very clean. Breakfast was good and the service was very good. It is so close to the port, just a very short drive. We would stay here again if ever in Jacksonville. Also there were so many great places to chose from to eat at that were very close to the Hotel. 20 February 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service. Great Stay, would recommend. We stayed here the night before boarding a cruise, Super convenient!!! Again would highly recommend. 15 February 2015
Rated 4.0 out of 5.0 by Guest Good hotel forthe price convinent to the cruise port and had a a few close restaurants. Taxi from airport was good and affordable. 12 February 2015
Rated 2.0 out of 5.0 by Good service but terrible bed The bed mattresses were completely worn out. It felt almost like sleeping in a canoe. The foot of the bed was higher than the head which made sleeping difficult due to my wife’s acid reflux. To their credit, maintenance did fix the slope of the head to foot ratio for us, but the condition of the mattresses made sleeping very difficult. In addition, I am staying in Jacksonville on a long term assignment. This facility does not offer dry cleaning pickup like all other Holiday inn expresses I have stayed at. 11 February 2015
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