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Rated 4.3 out of 5 by 165 reviewers.
Rated 5.0 out of 5.0 by vacation travel The hotel was clean and neat and the staff went out of their way to be friendly and helpful 27 February 2015
Rated 5.0 out of 5.0 by Great Hotel at at a reasonable price Hotel is extremely clean and neat. The rooms are well infused with all the amenities for a great stay comfort and most af all the Staff at the hotel were friendly on all my inquires. I do recommend this hotel for leisure and business as well. 25 February 2015
Rated 4.0 out of 5.0 by Priority Club After becoming a priority club member I am still experiencing the inability to be found in the system. This is a problem because now I am not sure that I have been rewarded for my past stays. I stayed at this hotel just recently and others in the past and my wife just booked us for March 7th and during the reservation process we could not be found in the system. 25 February 2015
Rated 4.0 out of 5.0 by Good stay! In town for business. This hotel is convenient and always very clean. 24 February 2015
Rated 5.0 out of 5.0 by Awesome bed and great service Excellent service from staff. Clean rooms, great breakfast. 22 February 2015
Rated 5.0 out of 5.0 by OVERALL GREAT HOTEL THE ONLY ITEM THAT WAS ANNOYING WAS THE DUMPSTER GUY CAN TO EMPTY THE DUMPSTER AT 3 AM. THE NEXT TIME I BOOK HERE I WILL ASK THAT OUR ROOM BE ON THE FRONT OF THE BLDG. 22 February 2015
Rated 5.0 out of 5.0 by The best place to stay! The staff is the best part of my stay and the service was impeccable. I will stay here all the time. Thank you and continue to be the best hotel to visit 18 February 2015
Rated 5.0 out of 5.0 by Great place to stay in Jax Upon arrival, the outside of the HIE was well-kept and clean. The front desk clerk was friendly and very helpful. Check-in was very smooth with our being greeted as Platinum members of IGH. The room was clean and roomy. The bed was very comfortable, especially the pillows. Having stayed at many HIE hotels, this was one of the better ones. The breakfast was also good, especially the pancakes and coffee. Location of the hotel is very near I-95, and just a few minutes from shopping (i.e. Town Center, Homegoods, Steinmart); St. Augustine Outlets are only about 25 min. south. We love The Cheesecake Factory...which was only about 10 minutes away at Town Center. AND Cracker Barrel is nearby. All hotel staff were very nice and helpful. Great place to stay! 18 February 2015
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