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Rated 4.7 out of 5 by 279 reviewers.
Rated 5.0 out of 5.0 by Excellent Experience Felt pampered and slept well. The shuttle ran every 30 minutes as promised back and forth to Mayo Clinic. The staff was very friendly and helpful. Breakfast was delicious and had great variety. August 31, 2015
Rated 5.0 out of 5.0 by Great Place I can honestly say this was the best hotel we have stayed in within the jacksonville area. We have had some bad experiences at others but this one will remain as out go to place. The place is very clean, staff is both friendly and helpful. I like the breakfast, and area the hotel is in. The feeling of safety and comfort, will keep this as out place to stay while in this area. There maybe better places but we have not run across many. Yes, I recommend staying here August 31, 2015
Rated 4.0 out of 5.0 by Good Stay Our stay was very brief but satisfactory. The room was clean. We were not able to enjoy because of our schedule, but next time maybe we will be able to take advantage of getting more rest and having the breakfast in the dining room. August 29, 2015
Rated 5.0 out of 5.0 by Visit to Jacksonville Great location but the smoking area needs to be removed from the front door of the hotel. Not very inviting to get out of your care to the smell of smoke. All other areas were fine. August 27, 2015
Rated 5.0 out of 5.0 by Clean and Comfortable We have stayed at this hotel several times in the past and plan to return soon. August 25, 2015
Rated 5.0 out of 5.0 by Wonderful hotel near Mayo Clinic Facing surgery at Mayo Clinic Hospital is a stressful experience. This hotel, so conveniently located, helped make that experience easier. The overall appearance of the hotel is wonderful. It is clean, staffed by very helpful professionals, and made our stay easy. The special Mayo Clinic Hospital rate made it affordable. We did not use the free transportation to the hospital, as our surgery was very early in the morning. However, this service would be great. My husband dropped me at the hospital and went back to a wonderful breakfast. He then checked out and came back to the hospital. The convenience to the Publix grocery store was an added bonus. August 24, 2015
Rated 5.0 out of 5.0 by Overnight Stay for Hospital Appointment I chose to stay at this Holiday Inn Express due to the fact that it is an easy drive to Mayo Clinic. My husband and I have stayed there before when I needed to be at the hospital. During our first stay we took the shuttle which is available. It is a nice feature of this inn to make such available. However, I had an appointment made during my visit to the hospital that caused us to take the shuttle back to the inn and drive our vehicle back to the hospital. The shuttle only runs until about 6:00pm. I don't remember the time exactly. We have not taken the shuttle since. The inn is relatively new, clean, and has a friendly staff. We will stay her during my next hospital visit. August 23, 2015
Rated 5.0 out of 5.0 by GREAT SERVICE bed was super comfortable, I just don't sleep well away from home. I cannot say enough about the staff. From the moment I stepped through the entrance door till I left, everyone was attentive and friendly. The manager had a happy hour and he was attentive and interested in his guests. The shuttle driver has always been attentive. You should be proud of everyone at this site. Since I spend many hours sitting around between appointments at Mayo, I have seen how thoroughly every area is cleaned and freshen up. August 22, 2015
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