Rated 4.4 out of 5 by 310
Rated 3.0 out of 5.0 by Tri70 Functional, Clean, Average Accommodation
Not as good as I thought it should have been for the price, rooms very basic but I guess that's what express means. Good for a stop over but not a relaxing break.
September 30, 2015
Rated 5.0 out of 5.0 by Grumpy2447 The Best Yet
I stay in IHG hotels 3 or 4 times a week and this is the best so far. The room and reception areas are fairly standard and modern and new but what makes the difference at this particular hotel? Quite simply it is the wonderful staff and on my visit, in particular Richard and Aimee. From the time I arrived to the time I left, all staff were friendly, efficient, helpful and clearly were genuinely interested in making sure you had a great stay at their hotel. It wasnt just me either. All guests were treated in the same way and a number of other guests commented on how good the staff were. No wonder there were so many regulars staying here. I will certainly be back. For IHG; If you have hotels that are constantly receiving poor feedback for customer care, send them here so they can see what GOOD looks like.
September 30, 2015
Rated 5.0 out of 5.0 by Bluesky123 Confortable stay
Comfortable stay, good location for travel and ample car parking. Harvester just a few steps away for evening meals
September 26, 2015
Rated 5.0 out of 5.0 by TJS62 Well kept hotel looks new.
Very nice hotel well maintained, exterior looks new and interior standard HIE design, rooms clean ,well maintained.
Staff very helpful and confident with information about the area.
September 23, 2015
Rated 4.0 out of 5.0 by Busygirl10000000001 Comfortable and familiar
Having used this hotel on many occasions, I find it very reliable and comfortable and always know what to expect. I would appreciate a few more tea bags and milks in the room though as I usually have to request extra from reception!
September 21, 2015
Rated 5.0 out of 5.0 by marcus30 Friendly and welcoming staff
geat rooms, friendly staff, easy simple check in and check out, no hassle at all,
September 19, 2015
Rated 4.0 out of 5.0 by Spike606 Efficient and effective
A reasonable hotel for a short stay. The bar's a bit soulless and the breakfast basic but everything else was fine.
September 12, 2015
Rated 5.0 out of 5.0 by Gareth55 Happy with express
Would highly recommend Holiday Inn at Kettering, friendly staff, incredibly clean hotel and rooms and easy access. Excellent position for travelling to local areas.
September 11, 2015