Rated 4.2 out of 5 by 249
Rated 4.0 out of 5.0 by Carrie72 Good Value for money with friendly and efficient staff
In general our stay was very comfortable enhanced by the efficiency and professionalism of the staff.
My only complaint would be that the hot buffet breakfast fell short of expectations as it was limited to 3 items which were the same daily and could do with improving.
29 January 2015
Rated 3.0 out of 5.0 by MishM Convenient and comfortable
The hotel is brilliantly convenient for the station and Hull City Centre. It is clean and well decorated. The room was comfortable, a good temperature and with a comfy bed. The bathroom was clean and everywhere felt very well maintained. Breakfast is free but very limited. Lots of nice places nearby though for a better start to the day. Stay was marred by building works/renovation by a neighbour taking place between 10.30pm and 1am. Drilling made sleep impossible and the staff seemed unable to remedy the situation.
23 January 2015
Rated 4.0 out of 5.0 by Dunky HIE Hull
Clean and tidy, slow to clear breakfast tables, otherwise a good location.
19 January 2015
Rated 1.0 out of 5.0 by Hutch56 Bathroom Drains
Please sort out the bathroom drainage. Advise room cleaning staff that if a room smells of sewerage, do not try to disguise it with air fresheners! Notify Housekeeping/Maintenance of the drainage issues. Let Front Desk know Not to Use this room until the issue has been resolved.
Check-out when a guest has a genuine complaint do not insist they pay for the room, refer it immediately to Management for resolution, without the guest having to ask to speak to management.
04 January 2015
Rated 5.0 out of 5.0 by Jude2820 Frequent Travellers
Rooms clean and well equipped.Beds comfortable, rooms very warm which was great has it was a very cold weekend.Staff helpful and friendly, breakfast plenty of choice. Would recommend.
25 December 2014
Rated 5.0 out of 5.0 by winlang Good service
Very convenience, in city center. staffs are friendly, But it's next the main street, so a little bit noisy. The breakfast is good, simply but lots of choices.
24 December 2014
Rated 5.0 out of 5.0 by trisha31 cruiser girl
excellent service from very pleasant staff. very
comfortable room and good quality bedding.
very good value for money excellent breakfast.
20 December 2014
Rated 5.0 out of 5.0 by Quarms. A relaxing 3 days
We have stayed at this hotel on many occasions over the last 2 years,both as a couple and also with our family and have always received the same standard of service and welcome.The hotel is also ideally situated in the city centre and its attractions.
18 December 2014