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Rated 4.1 out of 5 by 483 reviewers.
Rated 5.0 out of 5.0 by Exceptional Experience From the moment Robert greeted us until Joy wished us safe travel, it was an exceptional experience. We felt welcomed and appreciated. The bed was comfortable and always made and clean. All the staff were helpful and friendly. The pool and hot tub were clean and enjoyable. We happily recommend this hotel as a well kept secret of perfection. We will be returning to Orlando often as our son and his family now live there and we plan to spend a great deal of time with our grandchildren. We will be staying at this hotel, for sure. Thank you all, August 28, 2015
Rated 5.0 out of 5.0 by Best Hotel for the Price We visited Florida in August 2015 and stayed at Holiday Inn Express & Suites (3484 Polynesian Isle Blvd, Kissimmee) for 10 days and truly enjoyed this hotel. Very good and friendly front staff and cleaning staff. Very good Complimentary morning breakfast. Ms. Bertha and Ms. Cynthia (serving breakfast) were very good to customers and would extend extra help if anyone needed. Ms. Heta and Mr. Roberto at front desk were very friendly and always there to help. They also have desk if anyone is interested to buy tickets for Orlando attractions. This helps buying tickets in advance and helps avoiding hassle at the gates. We also used swimming pool during our stay and pool was clean and big. They have laundry and dryer which also is very helpful if staying long. 3-5 mile driving distance from all Disney and Universal Studio parks. Driving distance to restaurants. Walmart (24 hrs open) is just 0.5 mile from this hotel and it helped us also as often we would buy some groceries (Juice, bread etc) to carry to the park. Walmart also have 24 hr Subway. I would recommend this to my friends as it was economical for the price and best service. way to go Holiday Inn for making our trip memorable. Big Thank you. August 27, 2015
Rated 5.0 out of 5.0 by Great retreat in Orlando The accommodations were superb and the staff was very friendly. This was a great stay for a great price. August 22, 2015
Rated 5.0 out of 5.0 by Professional Staffing Staff of food service, room service and Hotel Registry Clerks were excellent and always patient and pleasant. Assistance was also provided for a breifing of a staff person who shared her prior experience as a member of the Disney College program as that was the reason for our visit with a daughter becoming a member. Sharing experiences of Toll Road and freeway driving in the Orlando and Tampa area, which we had never been, were excellent. August 21, 2015
Rated 1.0 out of 5.0 by mold on the ceiling We stay 4 nights . First night we stay room 418. Room smells very bad. There is a mold on the ceiling. Next day we changed room with 422. This was much better than 418. I told the staff do not give this room 418 to anyone. They are not care you are PC member or not. This hotel was terrible. I never suggest this one. I WANT MY MONEY BACK FOR FIRST NIGHT AT THE ROOM 418. Ony breakfast lady and location was good. This hotel managment have to do some thing. They can visit some other HIX hotels. 4,5 star or more ones. August 21, 2015
Rated 5.0 out of 5.0 by Great stay We stayed here for 3 nights. Very friendly and helpful staff. Nice to have complimentary breakfast, parking, and internet. Disney desk in the lobby which sells tickets. We drove ourselves to Disney but shuttle is available (very limited times/stops, though.). Rooms were nice and up to date. Walmart next door along with several eating places. August 19, 2015
Rated 5.0 out of 5.0 by Great Services The customer service was great, the breakfast exceeded my expectation and my family commended it greatly. The location is great and provided feelings of reliable security August 19, 2015
Rated 4.0 out of 5.0 by great hotel Great hotel and location. however the internet service needs to be improved access in the rooms. August 18, 2015
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