Rated 4.0 out of 5 by 302
Rated 4.0 out of 5.0 Going to Disney
The location was good and the staff was great. The room was dated the rug was ripped and the room was very noise's. It sounded like there were Elephants staying up above us. And you could hear every flush of the toilet up stairs, it sounded like a bomb going off. One of the elevators was a bit scary, and it was not just me because other guests had said the same thing. The breakfast area was clean and well attended by friendly staff. But the eggs tasted funny so I had cereal, the coffee was good. I would stay here again but it would be a second or third choice, if I could find another place in the area for the same money I would try it. But you never know until you stay, if it is better or worse
18 December 2014
Rated 3.0 out of 5.0 by TBKcowboys Manager on Duty
The head manager on duty was rude and could not resolve the hotel wide problem when the cable went out for more than 7 hours; he provided several conflicting statements to guests about the cable, which for some reason or not lost reception on a daily basic. After talking to other service agents it was discovered that all we had to do was unplug the cable and re-plug it.
The other staff members were outstanding.
Hotel needs to sound proof the walls...can hear people in next room, outside hallway, coming up the stairs from room 400.
17 December 2014
Rated 2.0 out of 5.0 by Grunion5 Too noisy
There was a youth football team staying at the hotel and they slammed doors over and over and played in the halls between their rooms. It would be one thing if management kept them in check and asked them to be quiet but that did not happen. Normal conversation could even be heard from the adjoining rooms. The food was average as were the furnishings. It was a clean hotel and the grounds were nice.
16 December 2014