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Rated 4.2 out of 5 by 97 reviewers.
Rated 2.0 out of 5.0 by Construction issues We came to San Diego for our 28th Wedding Anniversary. Having never been to this area before, the hotel was very difficult to find. There was no sign on the street indicating a hotel was even there, much less open. There are construction fences everywhere. We drove by three times before realizing it was the place we were looking for. Finding the valet parking through the alleys and side streets next to the hotel was very frustrating too. When we arrived, we had asked to be near the pool, but were told since we were one of the last people to check in that night, they couldn't accommodate us. Our room keys stopped working three separate times and had to be replaced. The staff seemed to blame everything on construction. We won't be returning to this location. We'll find somewhere more friendly/responsive and with working key cards! 26 June 2014
Rated 2.0 out of 5.0 by Under Construction This is a very old location that was under construction. We did not know that it was under construction and very difficult to enter. There was 20 yards of gravel and dirt that we had to carry and drag our bags. The room was very damp smelling with large gaps in the door to the outside. The air conditioner was located less than 3 feet from the bed and blew directly onto the bed. The overall size of the room was small and cramp. I would never return to this site and would never recommend this location. 25 June 2014
Rated 5.0 out of 5.0 by Pleasant staff. My stay was pleasant. The only negative is that the hotel is under construction so it was not as convenient. Perhaps more of a discount would have been better. But I was able to sleep comfortably. 25 June 2014
Rated 1.0 out of 5.0 by Worst hotel I've stayed at It should be closed own during construction. I would have never booked this location if I had known half of the hotel was demolished because they were adding more rooms. 19 June 2014
Rated 4.0 out of 5.0 by Great service and location. Although the hotel was in the beginning stages of new construction the hotel staff was very attentive and friendly. The room was clean and comfortable and the proximity to the beach was excellent! 16 June 2014
Rated 4.0 out of 5.0 Holiday Inn Express La Jolla The hotel was difficult to find. I passed by it 2 times while using my GPS. The Hotel was dated with old furniture and the bathroom was dated as well. 14 June 2014
Rated 5.0 out of 5.0 by Great location Location for this hotel is excellent. It is close to the beach and within walking distance to restaurants. If you're inclined to walk, then the main shopping and beaches are within walking distance. The hotel is comfortable with a decent breakfast to start your day. 09 June 2014
Rated 2.0 out of 5.0 by Not a platinum treatment After a long trip getting here, I was not even offered a bottle of water! Not what I expected for platinum member, where as other properties I get a welcome basket! 11 May 2014
Rated 5.0 out of 5.0 by Management and Staff are true professionals I had a small problem which was addressed immediately by the hotel manager, he was professional and most importantly he listened. I want to thank the manager as well as the staff for making my experience a very positive one. Everyone who I came in contact from the hotel was courteous and very respectful. I never take the time to write a letter but I wanted to thank everyone for my great experience. I have lots of options on where I can stay but I can say without a doubt that I would stay at this hotel as well as recommend it to all my friends and family. Simply put I wanted to say Thank you 28 April 2014
Rated 2.0 out of 5.0 by Beware the traffic noise!! I was given a room right on the street. Incredibly noisy all night long. The sidewalk is literally right outside the window and the 5-lane major road no more than 10 feet from the window. Heavy trucks and buses and all manner of traffic running through the night and increasingly loud and busy in the dawn hours as rush hour began. I had a hard time sleeping, despite being exhausted. No mention of this fact was made when I made the booking nor when I checked in. As a Platinum IHG Rewards member I think they might have tried a little harder to give me a quieter room. A room away from the street would no doubt have been much quieter. In the morning, the woman staffing the front desk merely shrugged when I asked why I got the streetside room. She couldn't have cared less, apparently. Also, the entire parking lot was ripped up and a giant excavator and massive tandem dumptrucks were busy loading concrete and asphalt in the morning. Otherwise, it looks like a quaint and unique property that might be just right for other travelers. Also further from UCSD than I was led to believe. 21 April 2014
Rated 5.0 out of 5.0 by Very close to Beach Very nice area. Safe and clean rooms. Breakfast was what you can expect from Holiday inn Express. 14 April 2014
Rated 5.0 out of 5.0 by Very nice place Staff was great and helpful. Within a good distance to hospital 09 March 2014
Rated 5.0 out of 5.0 by Not your typical Holiday Inn Express Although this is not a typical four story HIE we were pleasantly surprised by it's charm. We had two pool side rooms in the one story section of the motel which were very clean and had character. The outdoor pool and hot tub area were very nice and the staff throughout the motel were very friendly and helpful. The only drawback to the rooms was there were no bathtubs for the young children but the showers were nice sized so it really was not a problem. 07 March 2014
Rated 3.0 out of 5.0 by Nice Spot, Some Quirks Good location with decent parking. Older rehab'd building with old-style central pool & hot tub area was nice for wife and kid. The college age kids drinking beer and smoking in it at night were less pleasant. The internet in the room was horrible. I ended up having to spend 2+ hours outside on a bench behind the main office to get a decent enough signal to finish my business tasks each night of the stay. Not what I expect from an IHG property. The room was good, the kitchenette was a nice addition. The lack of a shower door must be a "California" thing. I found both IHG properties that I stayed at in San Diego recently lacking. 03 February 2014
Rated 5.0 out of 5.0 by Excellent Again This was at least our fourth stay; and we plan on staying at the HI Express in La Jolla again and again. Great amenities and very friendly staff! 29 January 2014
Rated 4.0 out of 5.0 by great location Somewhat dated facilities,otherwise nice stay-great location and food 23 January 2014
Rated 5.0 out of 5.0 by Recent stay Very clean and nice,great location will definitely be back 06 January 2014
Rated 5.0 out of 5.0 by Great family hotel with excellent service We had such a wonderful stay at this hotel, it was memorable for the great facitlies like the nice pool and pool area: the amazing breakfast; comfortable beds and a kitchen in our room. The staff are professional and always helpful and kind. We stayed here over Christmas and it was best .one that our family can remember! Thank you Holiday Inn La Jolla, you did a great job! 04 January 2014
Rated 5.0 out of 5.0 by Great family visit We brought our two sons and their families to LaJolla to visit their sister(our daughter) who lives in LJ. We had stayed at this location on previous visits because of convenience, location, quality, and a friendly and helpful staff. We had a wonderful experience!! 03 January 2014
Rated 5.0 out of 5.0 by Very nice place! We arrived on Christmas Day. The desk clerk was kind enough to print a list of local restaurants and call around until she found some that were open. We were able to have a great "Christmas Dinner" due to her helpfulness. We were pleased with the decor, the location of our room, and the location of the hotel. Staff were very responsive when we had a need. Breakfast room and food was nice. Thank you for a great Christmas vacation experience! We loved La Jolla! 01 January 2014
Rated 5.0 out of 5.0 by VERY ATTENTIVE Had some problems with T shower N hot water was fixed the same day in a timely fashion.The complete staff was very attentive 2 all our needs.Thank U Lanie!!! 31 December 2013
Rated 4.0 out of 5.0 by regular guest since 30 years … … due to the great location close the beautiful Wind'n Sea Beach and due to the southern californian atmosphere 26 December 2013
Rated 4.0 out of 5.0 by I love this hotel This HIE was a real surprise. It is actually a older beach type California motel that has been re furbished to HI standards. The room was really large, very clean with the wonderful bedding HIE is now using. The rooms circle the pool and most of the building is one story. We used it for a late night arrival for business in La Jolla but I would love to go back and really be able to enjoy the ambience. The location is also very good. It is in a part residential and part business area so walking to restaurants and the beach is a plus. The only reason I did not give it 5* is the difficulty we had getting our luggage to the room. There are a few steps to go up so the luggage cart could not roll to the room. However, there is a ramp but it goes thru the pool area which was closed late at night. The night manager was great and helped us carry all our stuff to the room. If you are looking for a California experience this is it!! 11 December 2013
Rated 5.0 out of 5.0 by ADA acessible Room was nice and accomodted my mobility scooter. Was a bit tight in space in the bathroom but the roll-in shower was very nice. Rolling to the bech in my scooter was fairly easy. There are a few curb cuts missing in the sidewalk near the beach but can be avoided by using driveways. Pool and spa have lifts to accommodate ADA needs. 08 December 2013
Rated 4.0 out of 5.0 by Beachy This is an older property being upgraded, it appears. The room was clean and cozy, no complaints. It's an easy walking location. My only suggestion, to the property manager/owner, would be to keep coffee in the great room available to guests. 20 November 2013
Rated 5.0 out of 5.0 by Spacious room, great service and nice location I got a suite room, which is very spacious and clean. The front desk service was great. The hotel was within walking distance to La Jolla Cove and other tourist attractions. I really enjoyed my stay. 15 November 2013
Rated 2.0 out of 5.0 by Very old Up on check in the lady wasn't very nice she didn't offer us any upgrade options at end all she said have a nice day . NO thank you for choosing Holliday inn etc. The room looks like hasn't been maintain the sink was cracked the fauset was loose & the shower when you take shower the water goes out on floor no door we used towels on the floor every day . Very noisy you could hear everything outside. 23 October 2013
Rated 5.0 out of 5.0 by Helpful Staff and Clean Environment I stayed here for 5 days and 6 nights. I Loved this hotel and location. The staff was very helpful and my room was very clean and comfortable. I felt safe and that was important to me as I was traveling by myself. I came to California to attend a funeral. So even though it was a sad time the environment was comfortable to relax. The short was to the Ocean was beautiful and friendly people all around. It was also a short walk to a few nice restaurants and stores. The breakfast was well stocked and warm. I would stay again if I evergo to California again. Thank you! 03 October 2013
Rated 5.0 out of 5.0 by Great service by all staff Very comfortable room with great amenities. In-room kitchenette and on-ground laundry facilities were invaluable. Ceiling fan and ability to open windows for fresh breeze were great. Staff were professional, knowledgeable, friendly and available to answer questions and provide any assistance requested. I highly recommend the La Jolla Holiday Inn Express. 03 October 2013
Rated 4.0 out of 5.0 by A nice experience Nice large room, fast friendly service, and extremely nice office personnel. A great deal for the price! 23 September 2013
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