Rated 4.4 out of 5 by 34
Rated 5.0 out of 5.0 by ARIC Great place away from home to stay! Thanks
I stayed here for 40 + nights during a turnaround in a local Refinery, and was very comfortable. I was working 7- 12's on nights, and Hotel staff accomidated me to the fullest. Cleaning staff would come in every other evening to clean room on off shifts to keep up with other day guest services. Room was very comfortable and kozy, and the curtains were great for keeping light out of room for sleeping during the day. My spouse and kids came to visit me, and the hotel accomidated a roll away bed with the extras for sleeping arrangements. Landry mat room was also very handy to have for extended stays. Hotel staff were like family by the time I had to leave, and I will definetely WILL revisit this hotel again in the future. Special thanks :)
Only issue I had was the noisy neighbor next to me, but hey, every town has them!!!
19 November 2013
Rated 5.0 out of 5.0 by yahoo10000000000000000000 treated like Platinum
Great in every way ...smiles from everyone working here. For the first time in a very long time I was finally treated like a platinum card member and did not even have to ask for it . I would highly recommend this hotel to anyone visiting the area. 5 star service to the girl working the front desk and the girl working breakfast .
03 November 2013
Rated 3.0 out of 5.0 by Brenhda Super Clean and comfortable, but woman over breakfast was awful!!
First of all I'd like to say we stay at A LOT of Holiday Inn Express locations across America. The La Place location was the BEST as far as design, cleanliness, comfort, bathroom (awesome), front desk staff... I would have given this hotel 5 stars had it not been for the woman who was over the breakfast area. Thirty minutes before breakfast ended she took up everything (on a Sunday), and when my husband asked her a question she glared at him and said, "We closed!!" in a super rude tone. LOL!! It was ridiculously shocking how rude she treated him! My husband went to the front desk - they were super nice, and even went over to her and told her to get what he had asked for - "breakfast wasn't over" the lady informed her. She came out of the kitchen, threw the contents of the breakfast plate on the counter, glared at my husband, then stormed out. Front desk had him to speak with the housekeeping Manager, who could have cared less. Great hotel, professional front desk staff (especially Nick), immaculate rooms - Horrendous breakfast personnel. That kind of experience leaves any normal being with a, "I'd rather stay elsewhere", taste in their mouth - pun intended:)
30 October 2013
Rated 5.0 out of 5.0 by William57 My Visit
The visit was pleasant and service outstanding. I do feel they could give better service to priority club members.
02 October 2013
Rated 4.0 out of 5.0 by Mark1964 Made reservations way in advance.
During my recent stay I had reserved my room way in advance to secure a room along with a conference room. When arriving I was greeted as a normal customer not as a priorty club member like I recieve at most locations. After recieving my keys I went directly to my room and upon arrival realized this was not the Jacuzzi room I had reserved way in advance, before I could head back to the front desk, they called my room to see how everything was (like they did not know what they had done) so I explained this was not the room I had reserved. The peroson at the desk explained all the jaccuzi rooms where full and told me she may be able to move me the next day. I was never offered the room I reserved during my 3 nights stay, and was never asked about it after talking with this person daily about the conference room I had also reserved. I am very disappointed in the way this situation was handled.
The other question I have is I was told or read somewhere that you can add priority points by booking hotel meeting rooms. I asked about this prior to booking and was told I would recieve points but never was told anything else about them when checking out?????
28 August 2013
Rated 5.0 out of 5.0 by crosshairs411 Friendly staff
I do a lot of travel with my job and stay at a bunch of hotels. This by far is one of my favorites places to stay. Every one is so friendly and most evenings they have a snack time with beer, wine, cheese and crackers, and chips.
11 August 2013
Rated 5.0 out of 5.0 by Cheri53 Very comfortable and clean
This hotel was very clean and comfortable. The staff was friendly. Rooms were very clean. Great shower! Breakfast had a good variety and was well attended. Would stay here again.
08 August 2013
Rated 5.0 out of 5.0 by dannyjr comfortable bed
The room was nice an clean the employees were nice on all three shifts they spoke to me coming an goin every time I had a good time while there
31 July 2013