Rated 4.1 out of 5 by 77
Rated 5.0 out of 5.0 by Gem's Photography Excellent stay in Lafayette
During my stay for a Business trip in Lafayette, the Hotel staff , thoroughly impressed and Exceeded my Expectations, the room was impressive as well.,
the Comp Breakfast we Great, Enjoyed my stay.
27 August 2014
Rated 3.0 out of 5.0 by bama0313 Very poor customer service
In Lafayette for the all state games and Booked this location because it is close to the park and loyalty to Holiday Inn since I am a platinum elite member. Well when checking in I was NOT greeted as a IHG member and barely got a hello. I asked if the hotel was sold out for the weekend and was told no. I then asked for a complimentary upgrade and was laughed at and told "we don't do that here". On Saturday after the games we come back to the hotel and there is a sign saying the pool is closed for maintenance. After several parents asking why is the pool closed, the front desk personnel admits to putting the signs up because they didn't want to deal with the kids playing in the pool. Room was clean except for hair beside toilet. Nice hotel with many places the eat within walking distance. I cannot recommend this location.
23 August 2014
Rated 2.0 out of 5.0 by Simple Man Needs help
Nice property with comfortable setting. Have stayed here before. Terrible breakfast, room hot when arrived and nasty tub, especially if you want to take a bath.
22 August 2014
Rated 1.0 out of 5.0 by MIA 07 Poor Service
I checked in on Saturday night and the front desk ckecked me into another person room therefore my card was authorized 3 different things and now i have 3 NSF in my account and my refunds will not be release until the 22 of August im just so upset, but the morning was horrible as well kids running through the 3 rd floor like a football game was taking place but she did correct that; ThanksAnd also i ask for a late checkout but the 11-7 didnt put the request on file and therefore i was awaken again by housekeeping asking at checkout
20 August 2014
Rated 5.0 out of 5.0 by idon't have one Holiday Express RECOMMENDED
Great Location, great space, SUPER CLEAN, last minute need of stay greatly
14 August 2014
Rated 5.0 out of 5.0 by RCMetz Business Trip
All in all it is good!
Breakfast was horrible, stay away from the sausages.
Bacon if you got any was ver hard!
Coffee was not that great.
Swimming pool was not cleaned.
Teh fitness centre is not a fitness centre but two treadmills and an exercise bike.
Wifi is OK but dropped out several times.
14 August 2014
Rated 5.0 out of 5.0 by Sindy 56 Relaxing!
Able to enjoy the company of our grands on yet another great stay!
Helpful, friendly staff under great management! The overseer,Jack Patel, was refreshingly knowledgeable for an American stay! Having taught work ethics, it was easy to see Jack's natural abilities shine in public relations! He has a charisma that makes one want to return! We look forward to trying his hotel in Orange when we head west in near future! And we'll only stay HIEx this location in Lafayette! Thanks Jake, Blake and staff for being on ya'lls energetic toes!
11 August 2014
Rated 1.0 out of 5.0 by Ray123123 Terrible
From the used condoms found behind my night stand to the front desk clerk telling me she did not care it was a nightmare staying here!
09 August 2014