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Rated 4.1 out of 5 by 111 reviewers.
Rated 5.0 out of 5.0 by Highly Recommend! The Staff was especially friendly and helpful. It was GREAT!!! Charmaine and Phillip were very pleasant and a joy to be around Could not ask for any two better staff. Erin and Orrin were very helpful as well. Wish every were I stayed had a staff this wonderful. Thank you all for all you did to make my stay fantastic! 18 August 2014
Rated 2.0 out of 5.0 by Pick another hotel Business trip for one night. There were new towels, toiletries, etc, but I when I got into the shower, I discovered used toiletries and a used razor in the bath. Seeing another person's used soap, shampoo and Razor in the shower is very unsettling. I would rather walk into a room that they forgot to clean than see that the bathroom was supposedly cleaned to poor standards. The tile floor in the BR was also pretty gross. They moved me to another room with a "sorry bout that." New bathroom was not much cleaner. Bottom of the tub was brown. If you stay here, bring some clorox wipes. Breakfast was good and the lady working the line was very nice. 18 August 2014
Rated 5.0 out of 5.0 by comfortable beds felt good to get a good night sleep after a long drive. 16 August 2014
Rated 2.0 out of 5.0 by Unhappy Bad smell in first room and no towels in the 2nd one 15 August 2014
Rated 5.0 out of 5.0 by Cordial People---very helpful friendly people comfortable sleeping lovely landscape 14 August 2014
Rated 4.0 out of 5.0 by lake charles went to lake Charles to gamble. I like the rooms at HIE and appreciate the free breakfast, I was upset that they kicked us out of the pool at 10:00 and I think they need a service elevator. Never seen so many cleaning people running around 14 August 2014
Rated 3.0 out of 5.0 by NOT SATISFIED Request for non-smoking room. Room smelled like smoke that affected my children allergies. Bedding was dirty and spotted pest. The tempature and sleep was comfortable. Pillow were not comfortable. Television lineup was good. Also the internet acess was accessible. 12 August 2014
Rated 5.0 out of 5.0 by Great hotel staff I stay at this property quite frequently and the staff is always friendly, professional and acommidating. I would and have recommended this hotel to my coworkers. 11 August 2014
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