Rated 4.7 out of 5 by 36
Rated 5.0 out of 5.0 by Tim2 Nice place - very comfortable
The only complaint is that the property is not ideal for walking. A walking trail would be nice - other than that - great place to stay. We were visiting family and they allowed my mom to have breakfast with us for free - that was very generous.
04 December 2013
Rated 5.0 out of 5.0 by Eldest Great place to stay
I have stayed here numerous times over the years because I have family in the area, it is very convenient and the staff is always great"
01 December 2013
Rated 5.0 out of 5.0 by NicelySurprised Clean, comfortable and awesome staff
We stayed at Holiday Inn Express in Lake Placid, Florida for 9 days due to a family emergency in the area. The room was large, spotless and very comfortable. The breakfast each day was fresh, hot and always ready and plentiful. Mary and Kay, the two ladies in charge of the breakfast buffet were always so pleasant and helpful. Chuck, the maintenance man always greeted us when we would run into him in the hall, elevator or breakfast room. Toni, at the front desk, was so accommodating, especially when we had to extend our stay beyond the initial reservation and went out of her way to keep us in the same room. When we had to turn around part way home and return to Lake Placid, we called the hotel and Toni took care of getting us back into the hotel unexpectedly.
Our room was always perfectly made up each day and we always had plenty of towels and bathroom amenities. The entire staff at this hotel was wonderful.
All in all, I would highly recommend this hotel to anyone staying in the Lake Placid area. You folks made what was a difficult time for us a lot more pleasant and bearable, Thank You!
16 November 2013
Rated 5.0 out of 5.0 by callalily Clean and quiet
Very clean, quiet and pleasant room. Nice breakfast....great cinnamon rolls!
14 November 2013
Rated 5.0 out of 5.0 by mesajean Fantastic Stay Recommend it
The staff was very professional and friendly and the rooms where very clean and well supplied.The breakfast bar ladies where very helpful and knowledgeable about the products. I felt like I was part of their family everyone went out of there way to make my stay very enjoyable. I would recommend this hotel to anyone visiting Lake Placid Fl.
04 November 2013
Rated 5.0 out of 5.0 by RadarfromCA Great stay
As a Priority Club member I've stayed at several Holiday Inn properties and I have to say this is one of the best. From the ease of check in with the attentive desk staff to the friendly breakfast ladies which made each morning a pleasure, I can't compliment them enough.
10 October 2013
Rated 3.0 out of 5.0 by Driver33 Noisy and unresponsive staff
I answered that we would stay here again "yes" because there aren't many other options in Lake Placid. The hotel was clean and new. However, the night we stayed, the hotel perhaps had 6 cars in the parking lot and was not heavily booked. Despite that, we were placed in a room right next to the staircase and ice machine. We also asked for an upper floor for quiet and were told "no" - that we were assigned to this specific room on the 2nd floor. The staircase door slammed throughout the night and the ice machine was noisy. Obviously there were other rooms available but staff was not willing to make a change. Early the next morning, as in 8:30am, the housekeeper was banging on our door to clean the room. When we complained to the front desk, we were told it's a "Holiday Inn Express" so they are allowed to do that to get people in and out quickly and had we wanted quiet, we should have put our "Do Not Disturb" sign on the door. Amazing!
03 October 2013
Rated 5.0 out of 5.0 by JJ1989 Very Happy with our stay
This hotel was very clean, the bed was comfortable and we liked how large the room was. We checked in late in the evening and the staff offered a bottle of water to take up to the room. We will stay here again!
07 September 2013