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Rated 4.5 out of 5 by 78 reviewers.
Rated 1.0 out of 5.0 by Noisy Party Hotel Noisy guests kept us awake. The management did practically nothing to solve the problem. We left at 2:30am. 25 June 2014
Rated 5.0 out of 5.0 by Great Stay The entry to the hotel needs work. Parking lot and entry roads need work of resurfacing 20 June 2014
Rated 4.0 out of 5.0 by rooms are clean and comfortable We had used bottles of shampoo and conditioner in our bathroom for us to use. The breakfast person wasn't there at breakfast time cause they were driving hotel van so no service 2 of the 4 days. The security lock on the door was broke and there was no way to know what the tv channels were or the programs to watch for they never provided it so it was very hard to relax when you spend most of your time channel surfing.. 13 June 2014
Rated 5.0 out of 5.0 by great service with amazing front desk I stayed at this place for a week because I was new to the place and also had o find accommodation. I did not have a car for the first six days. Their shuttle service proved to be a blessing in disguise for me. The front desk staff were so helpful. Everyone of them included the manager are so sweet by nature. The new girl who serves breakfast is also very kind and she did provide hot milk to me a couple of times. I would recommend this property to all guests who come to Lake Zurich, for leisure and business at Kemper Lakes. I have stayed in three Holiday Inns, this one was the best by far !!! 07 June 2014
Rated 5.0 out of 5.0 by Clean and comfortable Enjoyed our stay but to be honest we were disappointed in the quality of the food. We don't expect restaurant food when staying at a hotel but the egg 'things' were tasteless and the cool pancake machine spit out little round pieces of cardboard. The boiled eggs were great and the cereal was nice. Just stay away from the warmed up stuff. 06 June 2014
Rated 5.0 out of 5.0 by Friendly and Helpful staff Our stay at this hotel was wonderful as the staff was helpful and friendly. I would definitely recommend this hotel to anyone who is staying in the area. 05 June 2014
Rated 5.0 out of 5.0 by Business Trip Nice firm bed, wish the pillows were as firm. If the pillows were newer, my neck would have been supported and the stay would have been almost perfect. 04 June 2014
Rated 5.0 out of 5.0 by Outstanding Service! As my ratings indicate, this is a great place to stay, but what is truly outstanding is the staff. They are not only competent in their responsibilities, but they are genuinely concerned that the guests needs are met. Stay here!!! 02 June 2014
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