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Rated 4.2 out of 5 by 153 reviewers.
Rated 4.0 out of 5.0 by Austin/Lakeway Nice hotel, clean and modern as well. However, every step taken by the person overhead on the 3rd floor was heard in my room. I was very surprised with the very thin ceilings. It made for a restless night of sleep. 12 December 2014
Rated 5.0 out of 5.0 by front desk Claire and Travis were excellent . They went out of their way to make sure I knew the directions to where I was going on three different occasions. This included printing a map and checking with the manager to make sure these were correct. I was there for a funeral and wore a suit .Since I seldom wear a suit I asked Claire if she would take my photo with my I pad. She said sure and then took several both inside and outside the hotel. 08 December 2014
Rated 5.0 out of 5.0 by Great service and great breakfast It was my 1st time staying here, great service and great breakfast ,I highly recommend !! The rooms were nice and clean, and the beds were comfortable to sleep. 07 December 2014
Rated 5.0 out of 5.0 by comfortable room and friendly service Our stay was great, great room, since we had a walk in shower in bathroom. Staff friendly and helpful at all times, greeted us every morning. 03 December 2014
Rated 4.0 out of 5.0 by Bed Issues Mattress was too high and too hard. Staff was extremely concerned and tried to alleviate our discomfort by adding a layer of softness to the bed but even with that the bed still was too hard. If it wasn't for that we would have given room and comfort a 4 or 5. The good news is that your staff noted on my awards account that on our next stay they would put a topper on our bed. 01 December 2014
Rated 3.0 out of 5.0 by Could have been a great stay! If room had been checked before our check in lots of problems could have been avoided. If had more employees at hotel could have been fixed right away. 01 December 2014
Rated 5.0 out of 5.0 by Close to the Lake Great hotel close to lots of activities. I thought it was a little over priced as Holiday Inn Express hotels go. Maybe it was the location. We had a great stay. Staff was eager to make sure our stay was excellent. Rooms are new and very clean. 30 November 2014
Rated 4.0 out of 5.0 by Worthy of Visiting Pleasant setting, out of the high traffic area of Austin. Nice place to visit and to relax. Great staff, good beds and good night of rest. 29 November 2014
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