Rated 4.6 out of 5 by 66
Rated 5.0 out of 5.0 by Sparky7329 Great hotel, wifi coverage is spotty...
The only issue with this newly renovated hotel is the quality of their wifi which kept dropping during my stay.
09 August 2014
Rated 5.0 out of 5.0 by rkc68 Great location and easy access
This was very easy to access from the interstate! Friendly staff and comfortable rooms made our stay great!
05 August 2014
Rated 1.0 out of 5.0 July 28th 2014
First of all my room key was not working very good
My phone or WiFi in the room never worked so I called directly from my cell and there was no answer. Also my air conditioner was out along with the frige and microwave.
Went to go down to front desk and the elevators didn't work so I had to walk down 4 flights and I'm slightly hadicapped. Then had to walk back up with the front desk person just so I can get back into my room without getting another key because that wasn't working either.When the air came back on I checked the elevator and it worked so I went down to get another key. To top it off I was charged for the miserable night.
03 August 2014
Rated 5.0 out of 5.0 by MH01 Highly Recommend
I would highly recommend this hotel. The beds were very comfortable, hotel very clean and breakfast was great! The hotel manager and the staff were a pleasure to work with. I would stay here again.
30 July 2014
Rated 5.0 out of 5.0 by Travellinman74 One of the best
It was one of the best stsys we have had at any holiday inn express
10 July 2014
Rated 4.0 out of 5.0 by TIMMAC55 LAKEWOOD RANCH
FAIR.. TOO MANY DOORS SLAMMING NO PLUNGER SYSTEM IN PLACE
10 July 2014
Rated 5.0 out of 5.0 by Yellowjackets Front desk staff was very friendly and helpful
Great stay! Everything was very clean and the staff was very friendly.
07 July 2014
Rated 3.0 out of 5.0 by Jamesie This hotel has lost its sparkle
We stayed here in September 2013 and loved it, hence the reason we returned. Maybe it is not a good idea to go back to a place you have enjoyed as it can sometimes disappoint.
Firstly, the room allocated when we arrived had fierce aircon, which we could not regulate, and so we asked for another room. The room which was then given to us had stained carpet (awful), stained drapes and stained sofa (ghastly). There had been a spillage of some sort down the frame of the bathroom door, which took the room staff two days to clean, after we asked at the front desk if this could be done.
About the front desk staff - the chap on the night desk was so helpful and friendly when we arrived and also on subsequent nights. His demeanour was in stark contrast to the older lady who manned the desk during the day. She did what she had to do and no more. Not so much as a glimmer of a smile or a friendly word. She looked totally unapproachable, which is a pity since she is the first person guests meet when they walk through the door.
Can't see us going back.
18 June 2014