Rated 4.6 out of 5 by 62
Rated 5.0 out of 5.0 by Travellinman74 One of the best
It was one of the best stsys we have had at any holiday inn express
10 July 2014
Rated 4.0 out of 5.0 by TIMMAC55 LAKEWOOD RANCH
FAIR.. TOO MANY DOORS SLAMMING NO PLUNGER SYSTEM IN PLACE
10 July 2014
Rated 5.0 out of 5.0 by Yellowjackets Front desk staff was very friendly and helpful
Great stay! Everything was very clean and the staff was very friendly.
07 July 2014
Rated 3.0 out of 5.0 by Jamesie This hotel has lost its sparkle
We stayed here in September 2013 and loved it, hence the reason we returned. Maybe it is not a good idea to go back to a place you have enjoyed as it can sometimes disappoint.
Firstly, the room allocated when we arrived had fierce aircon, which we could not regulate, and so we asked for another room. The room which was then given to us had stained carpet (awful), stained drapes and stained sofa (ghastly). There had been a spillage of some sort down the frame of the bathroom door, which took the room staff two days to clean, after we asked at the front desk if this could be done.
About the front desk staff - the chap on the night desk was so helpful and friendly when we arrived and also on subsequent nights. His demeanour was in stark contrast to the older lady who manned the desk during the day. She did what she had to do and no more. Not so much as a glimmer of a smile or a friendly word. She looked totally unapproachable, which is a pity since she is the first person guests meet when they walk through the door.
Can't see us going back.
18 June 2014
Rated 5.0 out of 5.0 by Kool Pop Grandson's Graduation
I was in town for my Grandson's graduation from Lakewood Ranch High School. My Son and family live one exit up from this Hotel so this is where I always stay.
16 June 2014
Rated 5.0 out of 5.0 Helpfull staff
Staff allowed us to complete clothes washing after hours because washing machine and dryer were in use
14 June 2014
Rated 5.0 out of 5.0 by Jimm2 Great Location, Great Staff, Clean, Comfortable
Easy access to I-75 and local restaurants.
Quite halls, rooms, peaceful and relaxing.
Safe and plentiful parking.
The staff was courteous, helpful, polite, and enjoyable to talk to.
I can't say enough good things, and I would stay here again when I visit the area. But just to be fair, these things were good, but not perfect:
Breakfast selection was good, but the hot items were fairly plain and non-descript. The room airconditioner worked just fine, but if you move the setting too many degrees it can switch from heat to cooling modes when you just wanted it to stop geting warmer. Make small changes and wait 20 minutes to see where it settles.
04 June 2014
Rated 5.0 out of 5.0 by DesignerFamily Great place to stay.
Property is very neat, friendly staff and comfortable room.
02 June 2014