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Rated 4.5 out of 5 by 74 reviewers.
Rated 5.0 out of 5.0 by Customer Care I was very impressed with my stay at the Holiday Express. The staff was very nice and attentive; 5 stars to Melissa (front desk-evening shift)! Melissa really cares about the customers and goes the extra mile to create a very hospitable environment. In addition, Jonathan (front desk-night shift) was kind enough to bring to my door standard items I forgot to pack. THANK YOU MELISSA and JONATHAN! :) I especially loved the late check out. It gave me time to really enjoy my stay and not have to rush out the door. Lastly, my suite was spacious, clean and I was totally comfortable. With gratitude, Kari M. Executive Suite Room 301 Dates of stay October 17th-19th 19 October 2014
Rated 4.0 out of 5.0 by A few surprises but overall success The young man at the front desk was courteous and helpful. The key did not work at first so he remagnetized them and gave me an extra. the cleaning lady was very nice and held the elevator for us. The breakfast was ok. The eggs at other HI's were normal but this one had a surprise meaty/oniony filling that was unexpected, and there was no signage stating this fact and my partner is a vegetarian so it wasnt a great surprise. The bed was incredibly firm and hard to get comfortable on. There were sufficient outlets and a fridge. We watched Cinderella Man at night 14 October 2014
Rated 5.0 out of 5.0 by Great place to stay in Lancaster! Great location. Comfortable room, convenience breaksfast with quality food. Friendly staff. Great room amenities. 13 October 2014
Rated 5.0 out of 5.0 by Good for business travel Friendly staff gave great recommendation for dinner location. Breakfast room was comfortable. Bedroom was clean with comfortable beds. Bathroom had an odd odor and breakfast cinnamon rolls were a little stale, but the other breakfast offerings were good. 13 October 2014
Rated 5.0 out of 5.0 by Great service Have been staying at this hotel for the past 4 years. Have seen the great changes made to this property. Staff are loyal and very courteous. Would definitely recommend this property to anyone visiting Lancaster or nearby area. 12 October 2014
Rated 5.0 out of 5.0 by Very nice place to stay in Lancaster Very nice, new hotel in Lancaster - a little expensive, but very clean with friendly staff and a really good breakfast! 12 October 2014
Rated 5.0 out of 5.0 by Rest after a stress filled day High speed driving instruction at a local raceway can be very stressful. Holiday Inn Express provided excellent restful rooms and a very satisfying time saving breakfast. I will always stay there in the future. 10 October 2014
Rated 5.0 out of 5.0 by Great Stay This was a great little oasis in the middle of Lancaster. The room was very comfortable and the breakfast was nice. 09 October 2014
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