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Rated 4.8 out of 5 by 131 reviewers.
Rated 5.0 out of 5.0 by Great Stay I had a meeting in the area the following day and found myself without a room elsewhere after a snowy, hour-long drive from ORD. The HIE South Lansing saved my trip. Dave at the front desk at around 1:00 AM was efficient and caring. He quickly got my colleague and I into our rooms and in a position to be at our best at our meeting starting just a few hours later. 01 March 2015
Rated 4.0 out of 5.0 by Check in Had a nice stay at this hotel. The checkin person made us feel like we were the most important people in the world. Nothing she wouldn't do for us to make our stay wonderful. She was able to give us directions and tips of where to eat, etc. She should be commended on her service. 25 February 2015
Rated 5.0 out of 5.0 by Great service The staff was very friendly and helpful. The room was very clean and comfortable. The breakfast was very good and had lots of choices. The pool are was very clean. The access to the property was very easy. The bed was very comfortable and I had a great nights sleep. I would always stay here whe I travel to this location. 23 February 2015
Rated 5.0 out of 5.0 by Stay in Lansing, IL The hotel is near restaurants in a quiet area. I would recommend this hotel if you are in the area. 11 February 2015
Rated 5.0 out of 5.0 by Good Experience There was a snowstorm two days prior to my arrival. The walkways were clear however parking was a little limited due to piled up snow. The staff was courteous and helpful. Amenities were good and the room was comfortable. I recommend this location as it is close to the toll way entrance and very convenient. 10 February 2015
Rated 5.0 out of 5.0 by Always the best! I stay here often for work. At first I thought the excellent customer service was because I am a Platinum Elite member. That's not the case at all. In fact all of the guests are treated with great customer service, clean rooms and friendly staff. Dorene is an A+ team member and I always look forward to seeing her when I'm here. Her professionalism and cheerful personality is what keeps me coming back. One might say there's other options. I disagree. Sincerely, Dennis C. 11 January 2015
Rated 5.0 out of 5.0 by Great staff The staff was very good in their care of our needs. The room was very nice 27 December 2014
Rated 5.0 out of 5.0 by What a great stay! We were in town for the Holidays, and we couldn't have been more pleased with our stay at this hotel. The pool was fun, the room was clean, and the staff was super friendly. I would recommend this hotel to others, and we will definitely stay there again! 23 December 2014
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