Rated 4.1 out of 5 by 192
Rated 4.0 out of 5.0 by Regular Gov't. Employee Ft. Leavenworth-Lansing
A nice place, great value. Good location, exceptional customer service. Restaurants close by. near Kansas City.
October 5, 2015
Rated 2.0 out of 5.0 by hotel411 Don't expect any help if you forget something
I forgot my child's milk cooling bag in the refrigerator. I've called every day for over a week. I'm still waiting for the manager to call me back because she's the only one who can arrange for it to be sent.
September 29, 2015
Rated 4.0 out of 5.0 by retired43 Didn't get amenity gift
I usually get 1000 points when I stay but I wasn't offered anything
September 23, 2015
Rated 1.0 out of 5.0 by Steve644 Room hot and uncomfortablr
82 in my room with no relief from the thermostat or the front desk.
September 18, 2015
Rated 5.0 out of 5.0 by Art M. Great Experience!
The Holiday Inn Express and Suites, Lansing-Leavenworth provided an excellent location and room for the night. We were visiting a family member at the University of St. Mary, and this hotel provided a very convenient location/proximity to the college.
In addition, the staff was very friendly and responsive to our needs.
We enjoyed our stay, and will stay there again!
September 15, 2015
Rated 3.0 out of 5.0 by ColoradoJack Comfortable, clean room but poor service
We booked two rooms for three nights and had no problems with the comfort or cleanliness of the rooms, but the staff was not very friendly or attentive and we were never made to feel like valued guests. Also, while there is breakfast, I recommend going out instead. The pancakes look great but taste terrible, there was gravy for biscuits and gravy, but no biscuits; my elderly father used english muffins since there were no biscuits. The hard boiled eggs were so tough and rubbery I threw them away. One morning, no one unlocked the little fridge with yogurt, milk, and hard boiled eggs. All in all, it was an okay stay but I doubt I'd return.
September 10, 2015
Rated 5.0 out of 5.0 by OKTraveler2015 Great Hotel - High Price
Very nice hotel, but the price is outrageous. I didn't even get my rewards points because I pre-paid for the room in order to get a better rate.
September 10, 2015