Rated 4.4 out of 5 by 182
Rated 1.0 out of 5.0 by Angela1980 Horrible staff
When I travel I only stay at IHG brand hotels and this is the first time I have had a bad experience. The front desk staff wasn't organized, the supervisor didn't return my call, they totally messed up my reservations, and to top it off- failed to provide empathy for their mix up! I had to change rooms on the third day of my stay because they had given it to another guest. On a more positive note, house keeping was awesome and my room was very clean. I still would not recommend this hotel!!!!!!!!!!!
July 29, 2015
Rated 3.0 out of 5.0 by Dtidesfan Comfortable bed and good breakfast
We stayed the beginning of June 2015 for my stepsons Graduation. The front desk was fantastic, the cleaning service was good and the breakfast choices were good. The food tasted good and the staff was quick to replenish items.
The only complaint that we have was the pool area. The light was burned out in the pool bathroom and the hot tub had scum on the sides. The water in both the hot tub and pool had an awful smell. The lifeguard was very non attentive and when e asked about the bathroom light ( because our Grandsons had to go ) he snapped at us that it was broken.
If it wasn't for the pool area this hotel would have gotten a perfect score from us.
July 28, 2015
Rated 5.0 out of 5.0 by rr-tytx Nice hotel & staff, great for DC visit!
Nice, clean hotel with friendly staff. Shuttle van to Metro station from early morning through evening hours made it easy to visit DC. Only 15 minute subway ride to the National Mall. We'll be back next time!
July 28, 2015
Rated 5.0 out of 5.0 by aprilg22 Nice Hotel
This hotel was very nice. I enjoyed my stay. I would totally stay here again.
July 27, 2015
Rated 4.0 out of 5.0 by RCH44321 Mostly positive
The staff was great. Via phone, the desk clerk gave us excellent directions to the hotel. The first room to which we were assigned had hairs on the bed sheets when we turned back the covers. We called the desk and we were cheerfully moved to another room which was clean, comfortable, and quiet. The fitness center was clean and its equipment worked well. Breakfast was good but the omelets and turkey sausage were not hot and there wasn't a sufficient supply of fruit for all diners. Overall, we liked the hotel and enjoyed our stay except for the things mentioned above.
July 22, 2015
Rated 5.0 out of 5.0 by penny60 good service
Our stay at this hotel was very comfortable. We had a king suite and everything was very clean. My grandchildren enjoyed the pool for a couple of hours. The check in and check out was quick and easy. Breakfast bar was very average but most of them in hotels are. Would stay there again if in the area.
July 13, 2015
Rated 5.0 out of 5.0 by Omoade My wife and I had a great time.
We were there for the AGSOBA USA/Canada 2015 Reunion meeting and Gala. The staff made everything and everyone comfortable and we enjoyed our stay very much
July 12, 2015
Rated 5.0 out of 5.0 by MitWes15 Quiet Retreat in the Suburbs
Spent a night there with my partner during the 4th of July weekend to get away. The room was comfortable and quiet. Wish the breakfast contained more healthy choices but it was nice not to have to venture out for that early meal. I stay at the Holiday Inn Express when I travel for work as well and can rate the staff and the accommodations in each state visited thus far to be topnotch. Great place to get some down time!
July 10, 2015