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Rated 4.5 out of 5 by 294 reviewers.
Rated 3.0 out of 5.0 by Good except lack of understanding when taxi failed to arrive for 35 mins Everything was comfortable and seamless, until I booked my taxi at reception. I was told 5 to 10 mins. It finally arrived 35 mins later after requesting reception to ring 3 times to chase. They told me it was due to snow. Taxi told me they only got the call few mins before it finally turned up! I was late for my meeting, and the Lady I was waiting with told me she had been late every morning due to same problem. Taking into account that I had travelled from Cumbria the day before and at cost stayed in this hotel to ensure I was not late for the meeting, the service from the hotel via the taxis they choose to pass residents to, is extremely poor 25 January 2015
Rated 5.0 out of 5.0 by Great staff When I arrived after a 5 hour drive I was welcomed as though I was a regular, which is always a good sign of well trained staff, the meal was excellent and great value for money, and although it was wet and snowing the entrance area was kept clean and dry. 24 January 2015
Rated 5.0 out of 5.0 by Excellent value for money Value for money, excellent facilities, excellent breakfast, extremely helpful staff 17 January 2015
Rated 5.0 out of 5.0 by Another excellent stay I have lost count of the number of times my wife and I have stopped here in the last 2 years but it won't be our last. We use the hotel to visit out daughter in uni, we have tried others but always come back here. The rooms are lovely and spacious with comfortable beds and are very quiet. The breakfast is average but OK for the price. The real jewels in the crown are the staff, always very friendly, courteous and extremely helpful. The check in and out is very quick and efficient and parking is cheap and just outside the door unlike another hotel just down the road. We will be back 15 January 2015
Rated 5.0 out of 5.0 by Closer than you think Booked this as we were going to the Theatre and expected it to be quite far out of Leeds. Within 10 minutes of city centre which meant it was a nice walk rather than a taxi. Nice room with all the facilities you would expect Had a meal in the restaurant, a limited menu but the food was very good Breakfast had a lot more than I expected and serving until 11am on a Sunday was great 15 January 2015
Rated 4.0 out of 5.0 by Clean and spacious rooms Perfect location for Leeds City Centre Pleasant welcoming staff, comfortable rooms, with on site parking facilities. 14 January 2015
Rated 5.0 out of 5.0 by Friendly staff and good food Friendly staff and good food, polite, curteous. Great hotel no dramas 14 January 2015
Rated 4.0 out of 5.0 by Decent stay The parking wasn't free, which I wasn't expecting. The noise from the main road was significant in the morning, despite it being between Christmas and New Year. You should ask for a room on the non-main-road side of the hotel. The breakfast was alright, the quality of the food was extremely average. Apart from all that, the stay was good and comfortable. The staff were very helpful and pleasant. The bed was comfortable and the shower hot. 09 January 2015
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