Rated 4.5 out of 5 by 97
Rated 5.0 out of 5.0 by MH83 Excellent service
I stayed with my wife and 3 kids for two nights using two bed rooms. It is quiet place in Leeds and close to the city Centre. Rooms were prepared to accommodate three persons as I requested in my booking. In general, Very good level of service.
The surprise was about the parking. I paid £5 per night for the parking .
03 December 2013
Rated 5.0 out of 5.0 by Archie195 Great accommodation
Lovely hotel in a good location. All areas were very clean and tidy throughout.
Stay was made more exceptional by the excellent service by "John" on the reception desk. He freely provided information on the local area and was a great focal point for all questions, me and my wife had, about a city we had not visited before.
Great accommodation and very helpful staff = memorable stay
02 December 2013
Rated 4.0 out of 5.0 by JamesBritz Disturbance
Everything is what I would expect from a Holiday Inn Express. However, on the first night between 6 - 10 young men came in froma night out, at about 04h00, laughing and talking loudly. Then somebody forget something, and was banging on somebody elses door.
this was repeated on my second night, but at 05h00. A colleague of mine said he heard them on the first floor. When I was chaecking out, and mentioned it to the lady behind the counter, she was very kind, and offered to re-imburse my parking, or take somethning from the snack bar, which I did. Another patron overheard my conversation, and he too was on the 5th floor, and confirmed that it had disturbed him as well.
02 December 2013
Rated 5.0 out of 5.0 by D47M Great service , value for money.
Very impressed with the customer service on the telephone when we couldn't make our original booking date they happily changed it to a later date and the receptionist was also very helpful on arrival.
Recently stayed just 1 night to visit our son at uni and were very pleased with the family room we booked. Just 10 mins walk from city centre and good value for money. Breakfast was included and wasn't expecting too much for the price but ample choice and even sausage, scrambled eggs and beans.
The only thing was the noise in the corridor late at night but that was due to other guests, not the fault of the hotel.
Will definitely use this hotel again.
28 November 2013
Rated 5.0 out of 5.0 by Oyster1 Brilliant Staff
Stay at this HIE regularly - location for my needs is good, the hotel is very comfortable, the food is very good, and the staff are excellent. Always made to feel welcome and nothing is too much trouble - just brilliant!
27 November 2013
Rated 5.0 out of 5.0 by Soopie45 Recommend to anyone. Clean and great customer service
Enjoyed my time at the holiday inn express leeds. Was clean, tidy and the staff was very polient and helpful . Deffinatley stay here again and recommend to anyone.
27 November 2013
Rated 3.0 out of 5.0 by Reggieron Cooked breakfast - NOT
Although the hotel was in an ideal location and the rooms were adequate the breakfast was AWFUL. Sorry to say but burnt,cheap sausages, beans and scrambled eggs hardly makes a welcoming breakfast - dare I say that I went for the weetabix that was totally disgusting as NOT proper weetabix! Come on Holiday Inn, upgrade the brekkie to come in to line with the lovely rooms.
26 November 2013
Rated 5.0 out of 5.0 by McTrisha Excellent
Excellent hotel standard and staff.
Great location and very good value for money.
21 November 2013