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Rated 4.5 out of 5 by 219 reviewers.
Rated 5.0 out of 5.0 by Leeds Holiday Inn Excellent overnight stay at this hotel. Friendly staff and hotel clean and tidy. 08 February 2014
Rated 5.0 out of 5.0 GREAT STAY AND GREAT VALUE FOR MONEY Was a little worried that the student accommodation behind the hotel would be noisy but we had a roadside room on the 6th floor so didnt hear a thing. The hotel was busy on the night we arrived but there was no sound from anyone late at night. the rooms were immaculate and the staff very helpful. Great value for the money! 06 February 2014
Rated 4.0 out of 5.0 by Friendly Staff with Clean, neat room This is the first time I have stayed at this hotel and I was pleasantly surprised by what was on offer. The restaurant food was very good and the staff very helpful. The room was well turned out although a little cold. There where local places to eat/drink within walking distance of the hotel although I didn't choose to use those. 04 February 2014
Rated 5.0 out of 5.0 by Comfy Bed - Away from home... I use this hotel weekly for business and I am always pleased by the service I receive. As a business traveller each week I really appreciate a good nights sleep - the beds here are the best!! Staff are very courteous and helpful. I always feel a valued customer and appreciate their helpful attitude. The people on reception are so refreshing :o) 01 February 2014
Rated 4.0 out of 5.0 by Confortable Nights rest Following a stressful year on the annerversary of the HVAC contract senior managers booked the Holiday Inn in Leeds venue for our contract meeting and team bonding get together. After meeting up and hitting the town for an Indian meal we all returned to the hotel and enjoyed a confortable nights sleep. 24 January 2014
Rated 4.0 out of 5.0 by good staff service CAR PARK COSTS £3.50 FOR MEMBERS AND £5.00 FOR NON-MEMBERS 19 January 2014
Rated 5.0 out of 5.0 by Another excellent service We were bringing our daughter back to Leeds for Uni and once again had another excellent stay at the hotel. We have stayed here a number of times and have been impressed every time. The major asset of this hotel has been the staff. They are always courteous and helpful, and nothing is too much trouble for them. There was a problem with the booking, which I found out later was my fault, but they quickly resolved it and moved us to another room. I can highly recommend this hotel, we have stayed here a number of times and will do so again. If I had one tip I would say go down for breakfast before 10 on the weekend if you don't want to wait for food 15 January 2014
Rated 4.0 out of 5.0 by Fine hotel, confidently recommended Had 2 rooms for 2 nights with children. Clean, well appointed rooms with excellent and helpful staff at the reception. The prices were very competitive too, so this made the whole experience positive. Only two things can obviously be improved. The bedroom windows were drafty and the quality of the breakfast while fine was low. Bearing in mind that the cooked breakfast is complimentary and we did not raise the issue of the drafty windows, the many positives about the hotel are worth emphasising. Good staff, happy to give advice, free breakfast, clean rooms with good furniture and TV, free wifi (if slow) and good location. A good hotel and a good stay. 15 January 2014
Rated 5.0 out of 5.0 by comfortable stay Having stayed at this hotel for one night, I found it to be very clean 15 January 2014
Rated 5.0 out of 5.0 by Excellent Staff, Clean and Comfortable Room As always with this hotel my stay was excellent. The room was clean and comfortable. I would like to wake up in a warm room without having to have the heating on all night. I would also like the car parking charge for priority club members reduced to a maximum of £1.00 per night as I see no reason for the charge being so high and would question if there is any need to charge for this car park at all. 13 January 2014
Rated 5.0 out of 5.0 by Great place to stay Good convenient location for either business or shopping. Really attentive staff. 12 January 2014
Rated 4.0 out of 5.0 by Good Value Good value, clean and comfy as usual, slightly out of town centre but 10 mins walk, helpfull staff. 08 January 2014
Rated 5.0 out of 5.0 by breakfast One of the things I liked about my stay at the hotel was I was able to get a bedtime drink of coffee or hot chocolate at night. The machine we used at breakfast was still on in the evening so although it did not advertise if it was opened or closed at night it was extremely welcome on the cold january nights 08 January 2014
Rated 5.0 out of 5.0 by friendly staff, plentiful breakfast value for money! we used it as a transit point in the New Year holidays journey starting upon arrival to Manchester airport and expanding across North Yorkshire to Scotland. 06 January 2014
Rated 5.0 out of 5.0 by perfect location for our needs and at a great value price attending a city centre wedding, this proved to be a perfect location for us and all at a great value price. the staff are all really pleasant and helpful. the room was very comfortable and quite spacious and as clean and tidy as you'd expect from a big brand like holiday inn. the breakfast could have had a bit more choice, but there was plenty of food anyway and certainly couldn't complain for the price. 06 January 2014
Rated 4.0 out of 5.0 by Excellent value for for money but breakfast poor. Room clean, warm and quiet but 'scrambled eggs' were inedible, sausages poor quality and cold selection limited. If quality cannot be improved, perhaps return to the 'old days' and provide a range of good quality cold items for breakfast? At the moment a ‘free breakfast’ is not a strong promise. As always the staff were welcoming and knowledgeable. Will stay again but probably eat elsewhere. 06 January 2014
Rated 4.0 out of 5.0 by Great value We just had a quick over night stay, but everything was nice. Well worth the money. Further away from the City Center than we had expected though. 02 January 2014
Rated 5.0 out of 5.0 by service Emailed before our stay requesting a quiet room and we got one when we arrived John on reception was very helpful Breakfast was very good and the room was clean and comfortablel 22 December 2013
Rated 5.0 out of 5.0 by Will Return From check in to check out, we were treated with respect, friendlyness and great customer service. The staff are so nice and made us feel so welcome. The rooms were very very clean, very comfortable beds and great pillows. The breakfast was really nice. There is a choice of cold or hot, and you can just help yourselves as often as you want. Just as an added bonus We were on the fifth floor front and had the best view, the local Fireman training -Yeah. But seriously this Hotel is in a great location, only £4 - £6 into Town or a 10 minute walk. We are definatley re-booking for nexts trip. 19 December 2013
Rated 5.0 out of 5.0 by It's a Holiday Inn Express, but that's a good thing...... No issues at all, friendly staff, and good service, the rooms are exactly what you need and new TV with a full range of channels. The breakfast is the standard Holiday Inn Express thing, it's not bad but it's not a five star breakfast. All in all a great example of the Holiday Inn Express brand. Just about walking distance to the City Centre. 17 December 2013
Rated 5.0 out of 5.0 by another great stay at this friendly value for money hotel. From the moment we arrived, we were made to feel welcome. When we got to the hotel it was too early to get our room, so we asked if we could park the car, and book in later. The receptionist, tall blond girl, offered us coffee, and gave us directions into Leeds The same girl was on reception later when we did check in, and again was most helpful. The room was great , everything we needed, the bar service was excellent, and the complimentary breakfast next morning very good. Would strongly recommend this hotel. 12 December 2013
Rated 5.0 out of 5.0 by Top friendly hotel Having stayed at this particular hotel over 100 nights over the last few years . I can thoroughly recommend an enjoyable stay, close to the centre of town , all places are either a very short cab ride or a 5/10 minute walk away 11 December 2013
Rated 3.0 out of 5.0 by Friday pre Xmas stay in Leeds Pros:- Excellent Location(15 mins walk to ctr), Superb Quality (Fam Room) accommodation, Cons:- Breakfast (unmanned and chaotic!!) bit of a free for all, many young clubbers use this hotel and food/utensils etc were adequetely not topped up, I'm convinced a couple of staff in the vicinity(and not three on reception !!) would help :-) Overall good value for money but don't rely on being filled up before departure :-) 09 December 2013
Rated 4.0 out of 5.0 by Would recommend, but ask for a room at the front Stayed last weekend with my 2 daughters. we had a room that sleeps 3 a double bed and a sofa bed. The sofa was more comfotable then the double bed, it was a nice touch having soft or firm pillows to choose from. The room was big enough for us as we did not spend too much time in it. Great shower . Its about 15 min walk to the main city centre, shops etc. There are some great bars and eating places in the city, we can def rec Giraffe and the Botanist for food, the Botanist cocktails where the best. The downside was the noise from the dual carriageway, we were on the 5th floor at the rear of the hotel, and we kept checking that the window was actually closed. We would still stay there again and as my daughter is at Leeds uni will poss stay again but would look out for deals . The staff are great and nothing was too mcuh trouble. 07 December 2013
Rated 5.0 out of 5.0 by Excellent service I stayed with my wife and 3 kids for two nights using two bed rooms. It is quiet place in Leeds and close to the city Centre. Rooms were prepared to accommodate three persons as I requested in my booking. In general, Very good level of service. The surprise was about the parking. I paid £5 per night for the parking . 03 December 2013
Rated 5.0 out of 5.0 by Great accommodation Lovely hotel in a good location. All areas were very clean and tidy throughout. Stay was made more exceptional by the excellent service by "John" on the reception desk. He freely provided information on the local area and was a great focal point for all questions, me and my wife had, about a city we had not visited before. Great accommodation and very helpful staff = memorable stay 02 December 2013
Rated 4.0 out of 5.0 by Disturbance Everything is what I would expect from a Holiday Inn Express. However, on the first night between 6 - 10 young men came in froma night out, at about 04h00, laughing and talking loudly. Then somebody forget something, and was banging on somebody elses door. this was repeated on my second night, but at 05h00. A colleague of mine said he heard them on the first floor. When I was chaecking out, and mentioned it to the lady behind the counter, she was very kind, and offered to re-imburse my parking, or take somethning from the snack bar, which I did. Another patron overheard my conversation, and he too was on the 5th floor, and confirmed that it had disturbed him as well. 02 December 2013
Rated 5.0 out of 5.0 by Great service , value for money. Very impressed with the customer service on the telephone when we couldn't make our original booking date they happily changed it to a later date and the receptionist was also very helpful on arrival. Recently stayed just 1 night to visit our son at uni and were very pleased with the family room we booked. Just 10 mins walk from city centre and good value for money. Breakfast was included and wasn't expecting too much for the price but ample choice and even sausage, scrambled eggs and beans. The only thing was the noise in the corridor late at night but that was due to other guests, not the fault of the hotel. Will definitely use this hotel again. 28 November 2013
Rated 5.0 out of 5.0 by Brilliant Staff Stay at this HIE regularly - location for my needs is good, the hotel is very comfortable, the food is very good, and the staff are excellent. Always made to feel welcome and nothing is too much trouble - just brilliant! 27 November 2013
Rated 5.0 out of 5.0 by Recommend to anyone. Clean and great customer service Enjoyed my time at the holiday inn express leeds. Was clean, tidy and the staff was very polient and helpful . Deffinatley stay here again and recommend to anyone. 27 November 2013
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