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Rated 4.5 out of 5 by 226 reviewers.
Rated 4.0 out of 5.0 by Overall Experience. Booked in again to the HI Express. It was a bit pricier this year but overall its a good place to stay. Breakfast is good, rooms are comfortable but best of all is staff service. The staff were always friendly, smiling and will always try to look after their customers. We were very impressed with the staff. Comfortable bar and lounge area. Well done Folks. 09 July 2013
Rated 2.0 out of 5.0 by Disappointing After we booked out rooms, 4 weeks in advance and requested our room and friends rooms to be near and they said that wouldnt be a problem. On arrival 2 rooms were on the first floor and the other two were on the 3rd their reason was issues with other rooms.. considering the hotel is pretty big and wed booked well in advance 4 rooms near each other shouldn't be a issue. so that was pretty disappointing. Also i wouldn't even bother with the breakfast, really poor quality and hardly any choice, beans, rubber sausages, hard powder scrabbled eggs which are your only hot options, the toast was pot luck whether it burnt or hardly toasted. then 2/3 choices of cereals, apples and cheese slices. We also wasn't told the breakfast time changes on week days so we went down to breakfast at half 9 like the morning before and every thing had been packed up as it finished at half 9 instead of 11. Lastly the drains were absolutely foul and every time you ran the water, flushed the toilet or had a shower the smell of waste or sewerage stunk the whole room out. Wouldn't return here. 07 July 2013
Rated 4.0 out of 5.0 by Great staff and great service Hotel is very central to Leeds City Centre. Staff are helpful and very willing to assist you. I stay regularly at this hotel and would highly recommend it. Comfortable rooms. Thanks for the good service. 02 July 2013
Rated 5.0 out of 5.0 by Excellent value and a warm welcome. The check in process was efficient and friendly so we felt welcome from the start. Room basic but clean and comfortable. I'd asked for a quiet room and the hotel had taken this seriously and considered where best to put us. Breakfast was perfectly adequate and the dining room clean and spacious. We were allowed to leave our car in the car park for the day, after check out, which we really appreciated. Free Wi Fi too. Well done Holiday Inn Express! 28 June 2013
Rated 5.0 out of 5.0 by first stay at a holiday inn express This was my first stay at a Holiday Inn Express and won,t be my last. The rooms were large and clean with a good size bathroom and a great complimentary breakfast. Stayed at this hotel with my family whilst visiting family in Leeds, we were all very impressed. 19 June 2013
Rated 4.0 out of 5.0 by Welcoming hotel Staff are all very welcoming and the hotel is clean and comfortable. 12 June 2013
Rated 5.0 out of 5.0 by Good value for money including parking and breakfast Everything was perfect for our needs. Yes the hotel is a 10 minute walk from the city but then you are not disturbed by noise. The parking is secure and within the grounds and is a small fee. The breakfast was lovely with a choice of 5 cereals, croissants, muffins, toast, jams, fresh fruit, yogurts, fruit juice, tea, coffee, hot chocolate. The hot selection was more limited but adequate - scrambled egg or Frankfurt sausages and beans - but no bacon. (hence the 4* rating) Hotel and rooms were spotlessly clean and comfortable and the staff were very friendly and helpful. 08 June 2013
Rated 4.0 out of 5.0 by Clean and comfortable A clean and comfortable hotel in a good place for Leeds Centre and Headingley Stadiums. Nice if it had a gym. Room by lift meant some noise and one lift was not working! But all in all a good place for a short stay. 03 June 2013
Rated 5.0 out of 5.0 Very friendy welcome We have used this hotel twice recently and each time have been more than satisfied. The car parking is a reaonable price and we were able to walk into the city centre easily. The room was spacious and comfortable with a good en suite. Rooms are very quiet so ensure a peaceful night. The breakfast was freshly cooked and there was plenty of choice. 25 May 2013
Rated 5.0 out of 5.0 by Excellent We always use this hotel when visiting Leeds. Ideal location extremely clean and the staff can not do enough to help. If you do not have anything just ask as nothing is to much trouble. We are using hotel again very soon 22 May 2013
Rated 4.0 out of 5.0 by Always Good We were made to feel very welcome on arrival. I have stayed here a few times before, and find it convenient, especially as it is very close to my favourite Chinese restaurant, Maxi's. 19 May 2013
Rated 5.0 out of 5.0 by Great quality budget hotel. Only stayed 1 night but will be back when next in Leeds. Good service, clean and comfortable. 10 May 2013
Rated 5.0 out of 5.0 by Excellent Staff We stayed at the hotel last weekend for about the sixth time in the last 8 months. As usual the hotel was very clean, quiet and the staff were very helpfull and curteous. Even though the hotel was full on Saturday night there was no noise and plenty of breakfast. We can recommend his hotel to anyone but especialy to those visiting students in the nearby residences 26 April 2013
Rated 5.0 out of 5.0 by Great B&B stay This hotel was very comfortable and friendly. I felt that nothing was too much trouble. The room was excellent with a very large bed. It was quiet at night and we slept well. The breakfast was really good with everything you could want. Cereals, fruit juice, fruit and hot food and it was all really fresh and free!! We are both retired people and would definitely stay again and would not hesitate to recommend it to anyone, including disabled or people with children all of which were staying there at the same time as us 22 April 2013
Rated 5.0 out of 5.0 by Comfy bed and quiet room My boyfriend and I stayed in your hotel while he was on a course with his new job. Staff where so helpful and we thoroughly enjoyed our stay. The only thing missing ( a bath) 22 April 2013
Rated 5.0 out of 5.0 by Clean Rooms and Great Service The hotel was not as close to restaurants or the city center as I had hoped but the staff was great, friendly and did all they could do make the stay pleasant. The room was clean and comfortable. The hotel offers a limited menu for diner and the items they had are very good and served in the dining area. Breakfast was great. I would stay here again and would recommend it to anyone going to Leeds. 11 April 2013
Rated 5.0 out of 5.0 by Great for shopping An all round good visit to this Holiday inn Express. Staff were very helpful and gave good guidance as to how to walk into the city centre just a short distance away. Clean, tidy hotel with good parking. 03 April 2013
Rated 5.0 out of 5.0 by Does the job nicely Good location, clean spacious rooms and comfortable beds. Can't ask for more. 21 March 2013
Rated 4.0 out of 5.0 by Great service and good location Staff are very helpful and friendly. Comfortable rooms and very central location. 19 March 2013
Rated 1.0 out of 5.0 by Awful smell from the bathroom I stayed recently on the 4th floor here and reported that there was a strange, drains-like, smell in the bathroom. A chap came up to clean the bathroom again pretending that he had a cold and couldn't smell anything. The clean made absolutely no difference & there I was stuck with this smell overnight as the hotel was full. The business model for HIE seems to be based around cutting staff numbers so tight that no one was even available to bring an iron & ironing board up the next morning to the room. I shan't be returning 19 March 2013
Rated 5.0 out of 5.0 by Overall experience Myself and my friends ( 7 in total ) were delighted with the whole experience of staying at the Holiday Inn Express, Leeds. The standard of accommodation and the quality of food and staff was first class and I would recommend this hotel to all my friends and colleagues, thoroughly enjoyable ! Well done to all staff concerned !! 13 March 2013
Rated 3.0 out of 5.0 by Noisy air conn very noisy air con even when turned off, cooked breakfast is poor and tasteless. workers staying in hotel wearing dirty work gear smelly! 21 February 2013
Rated 5.0 out of 5.0 by Comfortable Room Great experience overall very friendly staff , but only slightly let down by the breakfast 17 February 2013
Rated 5.0 out of 5.0 by Could not fault this hotel We stayed here as a group using 4 hotel rooms and it was a really good experience the car park was available - the service at the reception was fantastic both helpful and human ! We were told about the facilities and anything else we needed ! So we all went up to the 5th floor rooms were very clean and well presented and we asked for rooms next to each other which the hotel made happen, rooms were well heated or air conditioned and the power shower was well appreciated ! The bar service was also good and again great service ! Breakfast was good and good choice - just maybe more coffee machines but layout and service again very good, great set up and would we would stay here again as we travel 4 times year - great set up and the service was 10 out of 10 !! Thanks - Ash and the Genesis hair and beauty team of Clitheroe 15 February 2013
Rated 5.0 out of 5.0 by staff We found the staff during our stay were exceptionally obliging, and made us feel very welcome. Overall it was a very pleasant stay and we would not hesitate to use your facilities again. 04 February 2013
Rated 3.0 out of 5.0 by not as described What bills itself as a city centre hotel and in reality isnt.Rooms ok but noise from adjacent rooms and corridors very audible. Breakfast ok but not replenished regularly and limited in stock. Overall average at best 26 January 2013
Rated 4.0 out of 5.0 by Good value Convenient location for my business , predicable services and quality .Very helpful desk staff .Good price . Loved free WiFi in lounge area 22 January 2013
Rated 3.0 out of 5.0 by Modern hotel, nice rooms However, I found the room to be by cold, and the heating was not working great, though in fairness I think it's this new type of air conditioned heating that most hotels are using, I much prefer the electric radiators, they actually heat the room up, I would stay again but I think I will take my wooly socks and pyjamas 16 January 2013
Rated 2.0 out of 5.0 by tired and needs better food Good staff keep this place going. The rooms are basic; OK but no where near as good as Premier Inn. You have to request an electriic heater as the upper rooms can be cold and the air con heating is too noisy to leave on - keeps you awake and it's not very effective. No heating or heated towel rail in the bathroom so towels are damp from last night.. Main entrance needs auto doors - can be hard to get through two sets of swing doors when carrying luggage. Souless bar and lounge area. Evening meals basic but OK if you want a quick bite but eat out if you want something decent. Breakfasts are grim. Awful "scrambled egg" [yellow/grey mud] sausages tastless, cheap sliced bread. Croisants stale and dry. Coffee from a machine is bitter and just about drinkable. Best to get breakfast elsewhere. 09 January 2013
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