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Rated 3.7 out of 5 by 222 reviewers.
Rated 5.0 out of 5.0 by Another Excellent Stay There is nothing really to say other than excellent service from check in to check out. Staff are amazing and really friendly. My membership status was recognised not that it bothers me as I sometimes I make last minute bookings. We had the fire alarm go off at half past mid night, one night all the guests evacuated the hotel and assembled at the assembly point and staff managed and controlled the situation really well. So much so it did not ruin night sleep. We were back in the hotel within an hour. That in itself is impressive considering the amount of people that have to be accounted for. Not much more to say other than keep up the good service always a pleasure to stay at this hotel. 26 August 2014
Rated 5.0 out of 5.0 by My best stay so far with Holiday Inn Express Excellent Yorkshire hospitality! The best room I have stayed in so far this year 25 August 2014
Rated 4.0 out of 5.0 by The welcome was first class from reception staff ( young Lady) We had been driving all day, and were desperate to relax in comfort.. The young lady that booked us in, was so friendly and helpful, recommending parking etc. It was just as if we were amongst people that knew us and really cared... We wil most defiantly be returning ! 24 August 2014
Rated 4.0 out of 5.0 by Superb Customer Service Arrived early and asked if possible to have one of the rooms ready to unload baggage. Guest reception/manager Dom was excellent in arranging for us to have both rooms and took us through everything we needed to know. Room was showing age especially bathroom where tiles needed regrout. Sink had no plug and was draining slowly, Dom took the message and sorted this out. (Thank you). Breakfast was good but the fruit had passed its sellby and didn't look appetising on the first day. The location is superb and the car park is convenient. Able to walk along canalside to the centre of town. Cant fault location and staff, maybe some of the rooms need re-energising but I recommend this hotel as the perfect place to stay when visiting Leeds 24 August 2014
Rated 4.0 out of 5.0 by Great location This is in a great location and delivers the exceptional standards as normal with Holiday Inn Express. Was given excellent customer service and advice from Dom at reception. Only issue i had was that i was there on business which meant i was working nights so tried to sleep in the day but there was maintenance work going on above me in other rooms so the last sleep that i had was limited and i was not told about the work on my arrival. 22 August 2014
Rated 5.0 out of 5.0 by Gutes Hotel - schlechtes Frühstück Das Hotel ist eigentlich zu empfehlen, das Frühstück ist jedoch recht schlecht. 20 August 2014
Rated 4.0 out of 5.0 by Great Service My office had booked a room for 2 nights on 2 separate bookings.I arrived to find my reservation for the first night was not at this hotel but the other Leeds City Centre HI Express! Chris on reception was awesome and resolved the issue with a minimum of fuss. Clean room, reasonable breakfast selection, bar OK but it was very quiet while I was there. 12 August 2014
Rated 5.0 out of 5.0 by Great service - friendly staff Lovely clean and modern hotel. Staff friendly and helpful. Rooms spacious and immaculate, comfy beds. Breakfast great and plentiful. Ideal city break location. 07 August 2014
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