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Rated 3.7 out of 5 by 313 reviewers.
Rated 5.0 out of 5.0 by Great Customer Service As someone who stays away from home on a weekly basis it is always pleasing to return to the Holiday Inn Express Armouries. The customer service provided by the staff is always first rate and they will always go that extra mile to ensure my stay is great. Keep up the great work! 03 March 2015
Rated 5.0 out of 5.0 Great Hotel, Great Location I chose this hotel because it was very close to a conference venue that I was visiting. The hotel was bright, clean and fresh. The staff were very friendly and very willing to assist me during my stay at the hotel. The room was of good size, and again was clean and fresh. The bed was comfortable and the bathroom was clean to a good standard. Breakfast was good although staff could have been slightly more attentive - the breakfast was self-service so not sure how attentive staff needed to be. Although I was not approached at all during my breakfast experience. Overall, my experience at this hotel was great and I would certainly come back on business or leisure reasons and would recommend to colleagues and friends. 02 March 2015
Rated 5.0 out of 5.0 by Great hotel It was a great place to stay snd location The room was lovely for an express And very friendly staff 25 February 2015
Rated 4.0 out of 5.0 by Very convenient for the Armories Just a bit out of the way for much else, the area is a little bit deserted at night, but a great hotel, offering the usual Holiday Inn Express amenities, and rather standard breakfast. Very friendly and helpful staff, but the bar is a bit close to the check in, which was slightly confusing and spoilt the initial impression of the place. Overall a recommend. 20 February 2015
Rated 2.0 out of 5.0 by Poor hotel experience Nice hotel and comfortable, staff pleasant but not enough of them it was chaos and booking hadn't been completed properly which meant that the extra bed we requested was not provided. Breakfast was utter chaos not enough staff to keep up with demand. It was ridiculous and I don't know how a chain of hotels with such a good reputation generally can let this continue it was the same last year and we are unlikely to be stupid enough to try it again even if it is very convenient. 20 February 2015
Rated 5.0 out of 5.0 by Great Location, clean and friendly hotel Had the choice of very early train journey to Leeds (always risky on a Monday) or a hotel stay on a Sunday night. Glad I decided to stay at the hotel. I arrived late evening, but was still greeted well by attentive staff. Room was clean and airy, and everything was as expected. Breakfast was busy, but plenty of tables and good choice of food, including hot breakfast. 19 February 2015
Rated 4.0 out of 5.0 by Very busy. Staff overwhelmed at times There was a major event at a nearby venue and the hotel was fully booked. There were insufficient staff on duty at breakfast and staff couldn't cope. No problems at other times and staff remained courteous and helpful throughout. We've used this hotel several times and this was the only time we have experienced any problem. 19 February 2015
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